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Checkfront vs Square Appointments Comparison
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Overview
Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process...
Square Appointments is the all-in-one point of sale for booking, payments, and team management. We handle the admin while...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
125
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
0
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Mátyás G.
Pros
Cons
Souheil B.
Cons
Key features
- Total features97
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Activity Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Tracking
- Attendee Management
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- Booking Notes
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Central Reservation System
- Channel Management
- Class Scheduling
- Client Database
- Client Management
- Commission Management
- Communication Management
- Confirmation/Reminders
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Document Management
- Drag & Drop
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Employee Scheduling
- Event Calendar
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- For Medical Spas
- For Pest Control Companies
- For Salons and Spas
- For Vacation Rentals
- For Yoga/Pilates Studios
- GDS/OTA Integration
- Geographic Maps
- Gift Card Management
- Group Reservations
- Guest Check-in/Check-out
- Guest Communications
- Historical Reporting
- Inventory Management
- Invoice Management
- Itinerary Creation
- Job Management
- Loyalty Program
- Maintenance Management
- Marketing Automation
- Membership Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Grooming
- Mobile Signature Capture
- Multi-Currency
- Multi-Day Booking
- Multi-Language
- Multi-Location
- No-Show Tracking
- On Call Scheduling
- Online Booking
- Online Payments
- Online Registration
- Online Reservations
- Online Signing
- Package Creation
- Patient Management
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Permit Management
- Physician Management
- Point of Sale (POS)
- Pricing Management
- Progress Notes
- Promotions Management
- Quotes/Estimates
- Rate Management
- Real Time Data
- Real Time Notifications
- Real Time Updates
- Real-time Scheduling
- Recurring Appointments
- Registration Management
- Reminders
- Rental Management
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Reservations Management
- Revenue Management
- Room Booking
- Routing
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling
- Search/Filter
- Service Catalog
- Site Reservation Management
- Social Media Integration
- Staff Management
- Supplier Management
- Third Party Booking
- Third Party Integrations
- Transaction History
- Treatment Planning
- User Management
- Vendor Management
- Waiver Management
- Website Integration
- Website Management
- eCommerce Management
- Total features85
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Activity Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Tracking
- Attendee Management
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- Booking Notes
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Central Reservation System
- Channel Management
- Class Scheduling
- Client Database
- Client Management
- Commission Management
- Communication Management
- Confirmation/Reminders
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Document Management
- Drag & Drop
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Employee Scheduling
- Event Calendar
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- For Medical Spas
- For Pest Control Companies
- For Salons and Spas
- For Vacation Rentals
- For Yoga/Pilates Studios
- GDS/OTA Integration
- Geographic Maps
- Gift Card Management
- Group Reservations
- Guest Check-in/Check-out
- Guest Communications
- Historical Reporting
- Inventory Management
- Invoice Management
- Itinerary Creation
- Job Management
- Loyalty Program
- Maintenance Management
- Marketing Automation
- Membership Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Grooming
- Mobile Signature Capture
- Multi-Currency
- Multi-Day Booking
- Multi-Language
- Multi-Location
- No-Show Tracking
- On Call Scheduling
- Online Booking
- Online Payments
- Online Registration
- Online Reservations
- Online Signing
- Package Creation
- Patient Management
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Permit Management
- Physician Management
- Point of Sale (POS)
- Pricing Management
- Progress Notes
- Promotions Management
- Quotes/Estimates
- Rate Management
- Real Time Data
- Real Time Notifications
- Real Time Updates
- Real-time Scheduling
- Recurring Appointments
- Registration Management
- Reminders
- Rental Management
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Reservations Management
- Revenue Management
- Room Booking
- Routing
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling
- Search/Filter
- Service Catalog
- Site Reservation Management
- Social Media Integration
- Staff Management
- Supplier Management
- Third Party Booking
- Third Party Integrations
- Transaction History
- Treatment Planning
- User Management
- Vendor Management
- Waiver Management
- Website Integration
- Website Management
- eCommerce Management
Integrations
- Total integrations43
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations18
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WordPress
- Xero
- Zapier
- Zendesk Suite
Alternatives
Explore similar apps
User reviews that mention these apps
Rachel V.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Incredible experience. I HIGHLY recommend checkfront and their site building software/add on to the membership. I wouldn't have had a clue where to start with a complex wordpress site as a non-developer, but I really was able to do everything myself on checkfront! Amazing company and staff! 5/5 stars!
The site builder was far easier to use than wordpress. It really was drag and drop and made the site building process extremely simple! The support was also incredible with near immediate responses!
I used this platform for booking hour long appointments. It is more geared towards hotel/vacation stays.
Colin T.
Military, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
We like how easy it is to book for our customers. Square integration is always a plus. We have different options for people to book and it is super simple. The schedule has a great layout but I wish you could have it as a list as well.
One-time events are very difficult to create and book. For example, I had a competition one Jan 15th with 30 places available but It allowed more people to book than slots because it gave 30 spots per day rather than for the event. Inventory calendar is strange. It takes multiple tries to get the desired quantity because items are connected.
Darren B.
Entertainment, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
I chose Checkfront for my Virtual Reality Arcade business mostly because it is Canadian based and is one of a few companies that will bill me in CAN. I also chose it because they do not add a fee for each booking like many of the others do. That was important to me as I did not want my customers paying a 'booking fee'. The customer service has been EXCEPTIONAL!! all of my issues have been resolved and in a timely manner. They are super helpful.
I really appreciated that I am being billed in Canadian dollars rather than US dollars. I like how the plans are scalable. The functionality allows for many variables as well as e-Gift Certificates and many discount options. Integrates with Square and Quickbooks which is great for a small VR Arcade business.
The knowledge base is a little sparse so I had to contact them directly for several situations.
Marena W.
Consumer Services, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
Overall Checkfront has been a major upgrade from the modified version of Camus we were using previously. No way would I ever go back, it has made reservations much easier and faster as a whole.
The ease of use and ease of changing reservations. So often we have guests change their minds and Checkfront makes it easy for us to provide good customer service to all of those indecisive guests.
In the app version, we cannot check booking documents/waivers. It is also very frustrating that app often does not connect/record payments taken through Square. Our book keeper has been pulling her hair out trying to organize all the errors and inconsistencies this has created.
Melissa P.
Consumer Services, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
Overall, we have been extremely satisfied and find that checkfront has more benefits than cons, but it would be nice if the cons could be improved. We have only been using checkfront for a little over a year and couldn't ask for an easier program to use. It has definitely improved how we manage our reservations and are constantly learning about new features and how others work.
This is very user friendly, both on the back end/set up side as well as the user side. The reservation system we used to use is extremely limited. We love that we can create a reservation and easily make changes. Our old system was not as user friendly and we would have to delete a reservation and re-create it even if we wanted to something as simple as change a date.
The website version is awesome, but the mobile app is not as user friendly as we would like and we are not thrilled with the reports. For the app, we are unable to check booking documents or update the reservations. That's great that we can check them in, but if they need to add a feature or change their dates at time of check in, we have to switch over to the web version, then switch back for payment....
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