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Checkfront vs Xola Comparison

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Good recommendations?

Xola logo

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Overview

Category Leaders

Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process...

Category Leaders

XOLA is a booking, marketing, and distribution platform that powers tour operators, activity providers, and other businesses...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

313

5

4

3

2

1

198

87

18

8

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

577

5

4

3

2

1

447

105

20

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The support has an amazing actitud and vibe. They are on top of things to help the user.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.

Pros

Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.

Cons

Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
During covid, the hibernation plan means that your website goes offline.

Cons

Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features95
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendee Management
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Channel Management
  • Client Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Historical Reporting
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Maintenance Management
  • Mobile Access
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Signing
  • Package Creation
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real-Time Data
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • Search/Filter
  • Site Reservation Management
  • Social Media Integration
  • Supplier Management
  • Third Party Booking
  • Third-Party Integrations
  • Ticket Reservations
  • Transaction History
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features55
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendee Management
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Channel Management
  • Client Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Historical Reporting
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Maintenance Management
  • Mobile Access
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Reservations
  • Online Signing
  • Package Creation
  • Payment Processing
  • Permit Management
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real-Time Data
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • Search/Filter
  • Site Reservation Management
  • Social Media Integration
  • Supplier Management
  • Third Party Booking
  • Third-Party Integrations
  • Ticket Reservations
  • Transaction History
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations44
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations18
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite