CheckMarket Features

CheckMarket

Cloud-based enterprise survey software solution

4.46/5 (147 reviews)

Competitor Feature Comparison

360 Degree Feedback
API
Access Controls/Permissions
Action Management
Activity Dashboard
Alerts/Notifications
Anonymous Feedback
Benchmarking
Call Reporting
Communication Management
Complaint Monitoring
Conditional Logic
Continuous Feedback
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Analysis Tools
Data Import/Export
Data Visualization
Drag & Drop
Email Management
Email Marketing
Email Reminders
Engagement Tracking
Feedback Management
Mobile Access
Mobile Survey
Multi-Channel Data Collection
Multi-Channel Distribution
Multi-Channel Management
Multi-Language
Multiple User Accounts
NPS Survey Structure
NPS of Customers
NPS of Employees
Negative Feedback Management
Offline Access
Offline Response Collection
Panel Management
Paper-Based
Performance Management
Performance Metrics
Performance Review Management
Phone-Based
Progress Tracking
Pulse Surveys
Question Branching
Question Library
Question Piping
Randomization
Rater Selection
Real Time Data
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Quotas
Response Validation
SSL Security
Search/Filter
Segmentation
Self Service Portal
Sentiment Analysis
Single Sign On
Site Intercept Survey
Skip Logic
Social Media Integration
Statistical Analysis
Support Audio/Images/Video
Survey Builder
Survey Sample Management
Survey/Poll Management
Surveys & Feedback
Template Management
Text Analysis
Third Party Integrations
URL Customization
Visual Analytics
Learn moreCompare App
360 Degree Feedback
API
Access Controls/Permissions
Action Management
Activity Dashboard
Alerts/Notifications
Anonymous Feedback
Benchmarking
Call Reporting
Communication Management
Complaint Monitoring
Conditional Logic
Continuous Feedback
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Analysis Tools
Data Import/Export
Data Visualization
Drag & Drop
Email Management
Email Marketing
Email Reminders
Engagement Tracking
Feedback Management
Mobile Access
Mobile Survey
Multi-Channel Data Collection
Multi-Channel Distribution
Multi-Channel Management
Multi-Language
Multiple User Accounts
NPS Survey Structure
NPS of Customers
NPS of Employees
Negative Feedback Management
Offline Access
Offline Response Collection
Panel Management
Paper-Based
Performance Management
Performance Metrics
Performance Review Management
Phone-Based
Progress Tracking
Pulse Surveys
Question Branching
Question Library
Question Piping
Randomization
Rater Selection
Real Time Data
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Quotas
Response Validation
SSL Security
Search/Filter
Segmentation
Self Service Portal
Sentiment Analysis
Single Sign On
Site Intercept Survey
Skip Logic
Social Media Integration
Statistical Analysis
Support Audio/Images/Video
Survey Builder
Survey Sample Management
Survey/Poll Management
Surveys & Feedback
Template Management
Text Analysis
Third Party Integrations
URL Customization
Visual Analytics
Visit WebsiteCompare App
360 Degree Feedback
API
Access Controls/Permissions
Action Management
Activity Dashboard
Alerts/Notifications
Anonymous Feedback
Benchmarking
Call Reporting
Communication Management
Complaint Monitoring
Conditional Logic
Continuous Feedback
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Analysis Tools
Data Import/Export
Data Visualization
Drag & Drop
Email Management
Email Marketing
Email Reminders
Engagement Tracking
Feedback Management
Mobile Access
Mobile Survey
Multi-Channel Data Collection
Multi-Channel Distribution
Multi-Channel Management
Multi-Language
Multiple User Accounts
NPS Survey Structure
NPS of Customers
NPS of Employees
Negative Feedback Management
Offline Access
Offline Response Collection
Panel Management
Paper-Based
Performance Management
Performance Metrics
Performance Review Management
Phone-Based
Progress Tracking
Pulse Surveys
Question Branching
Question Library
Question Piping
Randomization
Rater Selection
Real Time Data
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Quotas
Response Validation
SSL Security
Search/Filter
Segmentation
Self Service Portal
Sentiment Analysis
Single Sign On
Site Intercept Survey
Skip Logic
Social Media Integration
Statistical Analysis
Support Audio/Images/Video
Survey Builder
Survey Sample Management
Survey/Poll Management
Surveys & Feedback
Template Management
Text Analysis
Third Party Integrations
URL Customization
Visual Analytics
Visit WebsiteCompare App

CheckMarket Feature Reviews

25 reviewers had the following to say about CheckMarket's features:

Marc E.

The perfect solution for creating online surveys.

2019-11-27

We now have a tool within the company that is used by multiple teams for all kind of projects: from large customer surveys and NPS surveys, to small internal projects as sending invites for events or polling our employees about their job.

Pros

. - They have specific features for NPS surveys. - Multilingual surveys are possible - You can choose where in the world your data are stored. - They offer additional services if you lack time or experience. - The value for money is top

Cons

The reporting optiosn were limited but as they released a new version that allows you to create custom dashboards and reports with lots of features, I cannot fidn another 'con'.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Martin v.

Checkmarket as a simple and powerful questionnaire tool

2016-08-19

Checkmarket is a great tool to program your survey online, manage your respondents database, follow survey progress and export the responses for further analysis.

Pros

Ease of use and respondents database management

Cons

Possibilities for advanced nested conditional questions are limited

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Melanie L.

Checkmarket Software - My feedback :)

2021-01-22

When speaking to the team, there is not only always timely & client friendly feedback, but also always straight to the point = excellent understanding of my issue & solution approach.

Pros

Extremely flexible / highly customizable to specific needs, and a million possibilities to configure the surveys as you need them, in terms of branching/prefill/depending fields/CSL coding, etc but also branding-wise.

Cons

Another little frustration is the survey pdf - so this one is GREAT GREAT GREAT to have and broadly/very much used, but if we could customize (at least slightly) in between different surveys that would be a really valuable one too.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Manuela d.

Great software, excelent solution!

2019-05-17

This solution will save many hours of lost work.

Pros

Not only in the surveys available but also to report their results.

Cons

It would be nice to allow export data to adittional formats.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ingrid G.

Very satisfied by the tool and the support. Very expert and pleasant team.

2019-02-18

Pros

Easy to start it was very logical and complete

Cons

Language management (it switches automatically to english while my survey was in French)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Rebecca F.

Fast and friendly support

2016-02-22

PRO + fast and friendly support + intuitive use + no knowledge of programming required + nice graphics for questions and easily customizable CON - limited types of questions

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kris V.

Easy to manage with outstanding customer service

2016-02-03

The CheckMarket tool is as complete as a survey tool can be.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Patrick D.

User friendly and great customer service

2017-01-19

This tool gives you in a split of a second an overview of the results of the survey you launched.

Pros

User friendlyness and a great customer service

Cons

Building a survey is not always that easy and integrating data files needs good and accurate knowledge of the tool (e.g. abbreviations of the countries)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering CheckMarket

no

Source: Capterra
Helpful?   Yes   No
Read more
Chantal B.

Checkmarket - Ideal to send out Customized Surveys

2020-10-26

Not only the tool, but also the customer service is top!

Pros

You can lay-out all type of questions Process roadmap that is designed - userfriendly Possibilities to report afterwards

Cons

And often you are under time pressure - not always easy to deep-dive in all the information on the site.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter B.

We use this platform to develop and send program evaluation surveys for campaigns

2018-06-21

Pros

They provide different methods to distribute the surveys

Cons

Some of the more advanced customization controls during survey construction are a bit clunky and could be refined further for a better user experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Julie L.

Works great

2017-06-19

Great for creating survey's fairly easy to use.

Pros

When I wasn't able to figure something out, customer service was quick to response.

Cons

Reports could be a little better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Loekie V.

Easy to use, good insights and good support

2019-08-08

We use it for internal and external surveys. I works good and is very flexible.

Pros

The system is flexible and easy to use and the support team is very helpfull

Cons

We still need extra tools for reporting, so the output is not always suitable for us and there are limits on the respondents, which is sometimes a problem for us

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Filip D.

Efficient collaboration and customer oriented guidance.

2017-06-28

Pros

CheckMarket has helped us in an efficient and client friendly manner in setting up and conducting the survey, where our employees could give their opinion on themes related to their employment.

Cons

No specific shortcomings apart from the lack of benchmarks which are not integrated in the reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Evi C.

Great survey platform!

2016-02-18

Still more question possibilities should be made available, also report interactions between different questionnaires, Report views for non-platform users?

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Catherine M.

Multi-lingual software for global marketing

2020-07-29

I need to reach and report to a bilingual audience and that's the advantage of Checkmarket

Pros

set up with built-in words and phrases for french

Cons

It is not easy to use and unlike most of its competitors it doesnt' have lots of videos demonstrating techniques on the internet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Hanne V.

Time saving tool

2017-07-07

lots of time, nice and professional reports

Pros

Versatile tool with lots of customization possibilities We use this tool for various trainings and events. Thanks to its ease of use and customizations we saved a lot of time and achieve a greater professional appearance. Lots of functions, many question types

Cons

If you make changes or corrections in the invitation mails, you have to click often to make the same changes in the remindermails.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Frédéric C.

The best I ever used

2020-01-22

Pros

Multi-lingual, easy, powerful, excellent reporting

Cons

I just proposed to develop multi-waves evolutions in the reporting (but helpdesk gave me a solution I'll try)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gert V.

positive expericence

2015-11-20

easy to use and convenient reporting tool training to get more out of it would be nice friendly and helpful backoffice

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Davy H.

Easy to use and mange - great software!

2016-03-04

Every week we send a number of small or large surveys . The platform has never abandoned us.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
cedric h.

Survey RB+

2019-03-18

Pros

Great customer support by rep She deserves a pat on the back ;-) Overall great features build in the software (e.g. Report builder)

Cons

This fill-in form. You obligate me to fill in more than 1 word ;-)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicole B.

Very easy-to-use and usefool tool for gathering feedback

2016-11-10

The tool is very easy to use, you can personalize everything (even in the free version) and the analytic part is great, with consolidated analysis of the answers incl. charts.

Pros

very easy to use and you can personalize it

Cons

didn't find anything yet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rik t.

Great!

2017-06-28

Pros

There is so much to discover! A lot of potential! Especially in the automation of evaluations there's much more to discover. We keep using it more and more

Cons

Templating for surveys and mails could be easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Noud v.

user friendly module

2015-10-01

The customers for we are doing research are impressed by the capabilities of the reporting module.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Willem R.

Good service, wide range of possibilities, easy to use graphic exploration of your temporary data

2016-02-11

Cons: Graphic customizing possibilities could be a bit better (different knobs and buttons, use of buttons of your own, ...). The design and look is very cutting edge as for today.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ngoc Tho N.

First time user satisfaction

2020-03-04

I was able to customize my survey on a budget.

Pros

The features offer rich opportunities to customizing a survey. The design can also be very neat, minimalist and prevent distractions.

Cons

The display logic was the most complicated feature for me that I will need more support on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more