CheckMarket Pricing Plan & Cost Guide

CheckMarket

Cloud-based enterprise survey software solution

4.46/5 (147 reviews)

CheckMarket Pricing

Starting from: $150.00/month

Pricing model: Subscription

Free Trial: Available

Simple pricing based on volume of respondents. All plans include unlimited users and all features.

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CheckMarket Pricing Reviews

Pros

  • Great customer services, prompt responses and always willing to help. Very good value for the invested money.Sonmy C.Read the full review
  • Pro's: Good service, wide range of possibilities, easy to use graphic exploration of your temporary data. Very good integration with SPSS / CSV files.Willem R.Read the full review
  • I always receive rapid and knowledgable responses from the support team: they are always on hand to offer insights and help improve the quality of the surveys.Deirdre L.Read the full review

Cons

  • It's so complete that sometimes there are so many choises that it can be confusing.danielle v.Read the full review
  • And for our clients it needs to be exactly as on paper. Another suggestion would be, that the software would be able to use a negative extraction.Johan A.Read the full review
  • There are so many possibilities with this tool, that it is difficult sometimes to use all and get maximum results out of it.Wiebke E.Read the full review
100%
recommended this to a friend or a colleague

15 reviewers had the following to say about CheckMarket's pricing:

Alex S.

A great software which probably offers the best value for money.

Used weekly for less than 6 months
Reviewed 2017-06-28
Review Source: Capterra

Easy to use with enough features for a very good price!

Pros
Very intuitive, simple, with enough options and features. The best thing if you'd ask me is the fact that the helpdesk consists of REAL PEOPLE picking up the phone, who're very keen to help you out with anything. I like this!

Cons
In some cases, it doesn't have the features which very expensive software do have. But then again, value for money is really high at CheckMarket!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Marco A.

Professional

Used monthly for less than 6 months
Reviewed 2019-11-12
Review Source: Capterra

Pros
It is efficient and support is in general quick and very helpful.

Cons
You may think it is a bit expensive but, though it is clearly not cheap, they offer a lot in change. Maybe an "unlimited respondents" option would be appreciated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Marlène S.

360° feedback Nagelmackers

Used monthly for 2+ years
Reviewed 2017-02-06
Review Source: Capterra

Excellent service, software easy to use, even without any experience. Helpdesk very Professional. Excellent price/quality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Katrine D.

Easy to use and excellent support

Reviewed 2015-10-23
Review Source: Capterra

We chose CheckMarket as a tool for our loyalty survey because of ease of use, visual analytics and transparent + competitive pricing. From the beginning our decision has proved right. We have been met with excellent support and a willingness to cooperate and together improve our survey setup. CM has top notch support also on the tech side. Super value for money and a pleasure to work with.

Rating breakdown

Ease of use
Customer support

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Mousinho N.

Best value for money

Reviewed 2016-12-06
Review Source: Capterra

Nothing beats Checkmarket for price and support. Their customer service is top notch. Responses to queries are within the hour. Their product in on par with bigger competitors

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jacques S.

Mitsubishi & Fuso RetailerSatisfaction Survey

Reviewed 2017-02-16
Review Source: Capterra

Great tool once you knows how to use it. Possibilities to change the graphs shouyld be considered. Will be used again in the future .

Pros
Value for money

Cons
Not always easy to use without axlanation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Asmeet S.

Seamless

Used daily for less than 6 months
Reviewed 2017-05-03
Review Source: Capterra

Pros
It's easy to use and the customer support is amazing and fast (even when you're using the trial version)! There are no pushy sales people involved and the pricing is super simple. The features that you get apply across any plan you purchase.

Cons
I haven't encountered anything that I dislike about the software. So far everything seems to be going well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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sandy w.

good for value but with lots of bug

Used monthly for less than 6 months
Reviewed 2019-01-08
Review Source: Capterra

It is OK but with lots of potential. With their speed of cleaning the bugs, I think I will be perfected in a year or so.

Pros
good value and user experience, good customer support online

Cons
so many bugs in the system initially. no toll free number for client service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Nathalie F.

Can't be anything else but positive. Perfect tool and even more perfect customer service.

Used occasionally for 2+ years
Reviewed 2017-06-02
Review Source: Capterra

Pros
Low costs, easy to use and great support within the tool and if that's not working perfect support from customer service. Very friendly and flexibel people.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Sonmy C.

City of Ottawa

Used monthly for less than 6 months
Reviewed 2017-03-14
Review Source: Capterra

Great customer services, prompt responses and always willing to help. Very good value for the invested money.

Pros
Easy to use, intuitive, good customer services.

Cons
Some clients have expressed they would like to be able to create on demand menu items that only show based on a previous menu item selection and apparently this is not as easily done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steven R.

our intentions where quickly understood and integrated into the software nicely

Used occasionally for less than 6 months
Reviewed 2017-07-20
Review Source: Capterra

great tool to automatize our survey. lots of savings on time and efforts

Pros
great value for the money, support is perfect, tool that covers exactly the needs we had for our employee survey

Cons
no real cons actually. set up was done by the Checkmarket project team, so own use was limited. No issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mark S.

Excellent product, Really flexible and great customer service

Used occasionally for less than 6 months
Reviewed 2019-07-31
Review Source: Capterra

Excellent. I have the product I planned before I started at a reasonable cost.

Pros
The product helps to construct really flexible surveys, with conditional follow on questions that make the survey really quick and simple for the respondent, reducing the number of questions they need to complete to give you the data you need.

Cons
Its complex, because its so customisable, but the support is first class.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Daniel C.

The right tool for the job

Used occasionally for free trial
Reviewed 2020-10-30
Review Source: Capterra

Pros
Cost is adjusted to the use Security of data Multilingual Broad range of features Ease of use Excellent customer service Excellent support Intuitive Many more

Cons
I don't know based on my use It does what I need

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Henna E.

Easy to use and great customer service (research team)

Used occasionally for 2+ years
Reviewed 2020-04-02
Review Source: Capterra

Everything has worked as expected - great features, easy to use, easy to find guidance. The customer service of CheckMarket research team has really surprised me positively - They have always responded quickly to my e-mails (we bought some respondents for concept test) and helped me and spare no effort (Thank You [SENSITIVE CONTENT HIDDEN]!).

Pros
It's easy to use and has advanced features. The possibility to update contact lists with additional information was important for us. It's also very easy to find guidance from the webpage about how to use the software, that was also important for us. Pricing is based on number of respondents, not users, and it's very easy to add users - that works well for us. One important thing was also that you can buy respondents globally and full service if needed. These were the reasons we selected CheckMarket and it has been excellent choice!

Cons
I don't really have experienced anything negative yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marc E.

The perfect solution for creating online surveys.

Used daily for 2+ years
Reviewed 2019-11-27
Review Source: Capterra

We now have a tool within the company that is used by multiple teams for all kind of projects: from large customer surveys and NPS surveys, to small internal projects as sending invites for events or polling our employees about their job. As the tool is easy to use and no training is needed, everyone can start creating surveys right away.

Pros
- 7/7 support with correct, helpful answers and tips & tricks. The response times are impressive - A tool with lots of features, I cannot think of one that is missing. - You can create and share custom dashboards and reports. - You can set up closed loops for contacting dissatisfied customers. - They have specific features for NPS surveys. - Multilingual surveys are possible - You can choose where in the world your data are stored. - They offer additional services if you lack time or experience. - The value for money is top. - You can distribute surveys through multiple channels (including email, SMS, QRcode) - Surveys and emails work great on mobile devices. - The number of users is unlimited.

Cons
The reporting optiosn were limited but as they released a new version that allows you to create custom dashboards and reports with lots of features, I cannot fidn another 'con'.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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