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CheckMarket Logo

CheckMarket

Cloud-based enterprise survey software solution

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(9)

CheckMarket Pricing

Pricing overview

Value for money rating

4.6

/5

147

Price starts from

150

Per month

Usage Based

Pricing options
Free plan
Subscription
Free trial

Pricing details

Simple pricing based on volume of respondents. All plans include unlimited users and all features.

What users say

Great customer services, prompt responses and always willing to help. Very good value for the invested money.
It's easy to use and the customer support is amazing and fast (even when you're using the trial version). There are no pushy sales people involved and the pricing is super simple.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The perfect solution for creating online surveys.

Reviewed 3 years ago

We now have a tool within the company that is used by multiple teams for all kind of projects: from large customer surveys and NPS surveys, to small internal projects as sending invites for events or polling our employees about their job. As the tool is easy to use and no training is needed, everyone can start creating surveys right away.

Pros

- 7/7 support with correct, helpful answers and tips & tricks. The response times are impressive - A tool with lots of features, I cannot think of one that is missing. - You can create and share custom dashboards and reports. - You can set up closed loops for contacting dissatisfied customers. - They have specific features for NPS surveys. - Multilingual surveys are possible - You can choose where in the world your data are stored. - They offer additional services if you lack time or experience. - The value for money is top. - You can distribute surveys through multiple channels (including email, SMS, QRcode) - Surveys and emails work great on mobile devices. - The number of users is unlimited.

Cons

The reporting optiosn were limited but as they released a new version that allows you to create custom dashboards and reports with lots of features, I cannot fidn another 'con'.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product, Really flexible and great customer service

Reviewed 3 years ago

Excellent. I have the product I planned before I started at a reasonable cost.

Pros

The product helps to construct really flexible surveys, with conditional follow on questions that make the survey really quick and simple for the respondent, reducing the number of questions they need to complete to give you the data you need.

Cons

Its complex, because its so customisable, but the support is first class.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The right tool for the job

Reviewed 2 years ago
Pros

Cost is adjusted to the use Security of data Multilingual Broad range of features Ease of use Excellent customer service Excellent support Intuitive Many more

Cons

I don't know based on my use It does what I need

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Professional

Reviewed 3 years ago
Pros

It is efficient and support is in general quick and very helpful.

Cons

You may think it is a bit expensive but, though it is clearly not cheap, they offer a lot in change. Maybe an "unlimited respondents" option would be appreciated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and great customer service (research team)

Reviewed 2 years ago

Everything has worked as expected - great features, easy to use, easy to find guidance. The customer service of CheckMarket research team has really surprised me positively - They have always responded quickly to my e-mails (we bought some respondents for concept test) and helped me and spare no effort (Thank You [SENSITIVE CONTENT HIDDEN]!).

Pros

It's easy to use and has advanced features. The possibility to update contact lists with additional information was important for us. It's also very easy to find guidance from the webpage about how to use the software, that was also important for us. Pricing is based on number of respondents, not users, and it's very easy to add users - that works well for us. One important thing was also that you can buy respondents globally and full service if needed. These were the reasons we selected CheckMarket and it has been excellent choice!

Cons

I don't really have experienced anything negative yet.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Can't be anything else but positive. Perfect tool and even more perfect customer service.

Reviewed 5 years ago
Pros

Low costs, easy to use and great support within the tool and if that's not working perfect support from customer service. Very friendly and flexibel people.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Seamless

Reviewed 5 years ago
Pros

It's easy to use and the customer support is amazing and fast (even when you're using the trial version)! There are no pushy sales people involved and the pricing is super simple. The features that you get apply across any plan you purchase.

Cons

I haven't encountered anything that I dislike about the software. So far everything seems to be going well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use and excellent support

Reviewed 7 years ago

We chose CheckMarket as a tool for our loyalty survey because of ease of use, visual analytics and transparent + competitive pricing. From the beginning our decision has proved right. We have been met with excellent support and a willingness to cooperate and together improve our survey setup. CM has top notch support also on the tech side. Super value for money and a pleasure to work with.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great software which probably offers the best value for money.

Reviewed 5 years ago

Easy to use with enough features for a very good price!

Pros

Very intuitive, simple, with enough options and features. The best thing if you'd ask me is the fact that the helpdesk consists of REAL PEOPLE picking up the phone, who're very keen to help you out with anything. I like this!

Cons

In some cases, it doesn't have the features which very expensive software do have. But then again, value for money is really high at CheckMarket!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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360° feedback Nagelmackers

Reviewed 6 years ago

Excellent service, software easy to use, even without any experience. Helpdesk very Professional. Excellent price/quality.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use at a fair price

Reviewed 6 years ago

Been using Checkmarket for two years now on a daily basis. Very satisfied with the product and the service. Easy to use and our contacts at Checkmarket are quick and helpfull when a question arises.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best value for money

Reviewed 6 years ago

Nothing beats Checkmarket for price and support. Their customer service is top notch. Responses to queries are within the hour. Their product in on par with bigger competitors

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good value for money

Reviewed 6 years ago

Performing tool but could offer more possibilities to create dashboards, make specific analysis. No easy to understand where to go to buy more 'paquets'

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good product for a good price!

Reviewed 6 years ago

We have been using this product for 2 years now, where we on location use the Checkmarket product to make actual reviews with their retailors/users.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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our intentions where quickly understood and integrated into the software nicely

Reviewed 5 years ago

great tool to automatize our survey. lots of savings on time and efforts

Pros

great value for the money, support is perfect, tool that covers exactly the needs we had for our employee survey

Cons

no real cons actually. set up was done by the Checkmarket project team, so own use was limited. No issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Mitsubishi & Fuso RetailerSatisfaction Survey

Reviewed 6 years ago

Great tool once you knows how to use it. Possibilities to change the graphs shouyld be considered. Will be used again in the future .

Pros

Value for money

Cons

Not always easy to use without axlanation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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City of Ottawa

Reviewed 6 years ago

Great customer services, prompt responses and always willing to help. Very good value for the invested money.

Pros

Easy to use, intuitive, good customer services.

Cons

Some clients have expressed they would like to be able to create on demand menu items that only show based on a previous menu item selection and apparently this is not as easily done.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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good for value but with lots of bug

Reviewed 4 years ago

It is OK but with lots of potential. With their speed of cleaning the bugs, I think I will be perfected in a year or so.

Pros

good value and user experience, good customer support online

Cons

so many bugs in the system initially. no toll free number for client service