Clarabridge Features

Clarabridge

Customer Experience Management

  0 reviews

Clarabridge Feature Summary

  • Connects to multiple sources
  • Connect to social media networks
  • Connect to marketing automation software
  • Create surveys and gather feedback
  • Transcribe and interpret call recordings
  • Uses Natural Language Processing (NLP) technology
  • Analyze customer sentiment
  • Send results to the right people
  • Dashboards, reports and alerts
  • Mobile, tablet and desktop compatible
  • Interpret hashtags, emoticons & social-specific slang
  • Text and voice analysis
  • Context-sensitive sentiment analysis
  • Linguistic categorization

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Competitor Feature Comparison

Categorization
Customer Experience Management
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Categorization
Customer Experience Management
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Categorization
Customer Experience Management
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Mobile apps

iOS App


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Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch.