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Claritysoft CRM vs VipeCloud Comparison

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Overview

Category Leaders

Powerful. Intuitive. Customizable. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.

Category Leaders

98% of customers rate VipeCloud's Value For Money at 4 stars and above! VipeCloud is the Sales CRM With Marketing Suite...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

39

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

108

5

4

3

2

1

60

43

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.9

130

5

4

3

2

1

115

13

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The customer service is OUTSTANDING and they are eager to assist with improvements and enhancements of the CRM. I am happy with this product and recommend it.
You will have nothing but positive feedback from this software, it is so useful, the email system, when you link it to your Outlook Calendar is amazing as well.
You do not have to hire a third party company to make all the changes so your sales team can and will use the CRM. Claritysoft is eager to help make your experience the best it can be.

Pros

The overall experience with VipeCloud has been amazing. The customer service with [SENSITIVE CONTENT] has been far superior to other companies I have worked with.
In particular, [SENSITIVE CONTENT] has been outstanding in providing personalized support in exploring how best to use VipeCloud to suit us as a law firm.
VipeCloud is a user-friendly, easy to implement platform that has robust features that can be used in multiple ways. The video emailing capabilities are awesome and exactly what I was looking for.

Cons

The only thing missing that I can think of is that there was no built in social media as a standard part of the platform.
We had employees refuse to use it because they were so frustrated.
Early on in our use of ClaritySoft, we had a problem that needed to be addressed.

Cons

Strange but that's what customer service told me to do.
Learning a new system and finding resources easily. Also I need to know when and who I send emails to and I’m struggling to find that info.
It's hard to find much wrong with VipeCloud since they're always constantly innovating to stay on top of the other CRMs out there.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features90
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Batch Processing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cataloging/Categorization
  • Channel Management
  • Client Management
  • Collaboration Tools
  • Commission Management
  • Committee Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Management
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • For Insurance Industry
  • For Nonprofits
  • For Sales Teams/Organizations
  • For Small Businesses
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Multi-Channel Communication
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Product Catalog
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Summary Reports
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Volunteer Management
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Workflow Management
  • XML / RSS
  • Total features108
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Batch Processing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cataloging/Categorization
  • Channel Management
  • Client Management
  • Collaboration Tools
  • Commission Management
  • Committee Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Management
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • For Insurance Industry
  • For Nonprofits
  • For Sales Teams/Organizations
  • For Small Businesses
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Multi-Channel Communication
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Product Catalog
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Summary Reports
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Volunteer Management
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Workflow Management
  • XML / RSS

Integrations

  • Total integrations8
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations12
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

VipeCloud logo

VipeCloud

good

Reviewed 9 months ago

pretty good. customer support [SENSITIVE CONTENT] is excellent

Pros

email tracking after campaigns are sent. i am not using CRM

Cons

nothing so far, just started using software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

VipeCloud logo

VipeCloud

VipeCloud

Reviewed 3 years ago

CRM, drip campaign emails, video emails all were taken care of by VipeCloud.

Pros

Full featured with new thoughtful features continually being added. Good Value and Powerful

Cons

I came from having used a few competitors - so, i really can't say that I have any real cons for VipeCloud - I like it better than anything else I have used.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

VipeCloud logo

VipeCloud

VipeCloud great product

Reviewed 3 years ago

I have used other CRM systems and this one by far is the best!!

Pros

It’s very easy to use. Great selection of templates. Great notification tools. Very flexible.

Cons

I don’t have any issues with the software. I of course would love the cost to be lower.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

VipeCloud logo

VipeCloud

Get into marketing automation without breaking the bank

Reviewed 10 months ago

Because we use another system for basic CRM tasks such as task management, contact management and deals management the marketing automation features are what we use Vipecloud for most of the time. These include email drip campaigns, email nurture, targeted mass emails, content management and social media management. We have not yet worked out a bi-directional syncing, but create new contacts in VipeCloud automatically when we add new ones in our main CRM system.

Pros

We are advanced CRM users but settled on VipeCloud due to the breadth of functionality and value for money. It's easy to use, simple to configure and powerful. Its search and list building features are excellent, enabling targeted email marketing. HTML emails are simple to build, Content management, Social Media management are also terrific. It brings to the smaller company many of the marketing automation features only larger companies can afford. When everything is taken into account, CRM, web page tracking, contact and task management, marketing automation, content management, email tracking - and the list can go on, this is a top of the range product for use by everyone. Support is faultless. Rapid response and immediate fix if required.

Cons

Initially, there were quite a few annoying glitches we kept bumping into, but these were fixed almost immediately. We also use HubSpot for CRM, its user interface is awesome

Vendor response

Thank you for the great review, Rick!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

VipeCloud logo

VipeCloud

Best Support

Reviewed 2 years ago

Incredible. These folks go above and beyond to make sure you are getting what you need from this CRM, and they do it at an unbeatable price.

Pros

The absolute best part about the software is the fact that the whole team is so accessible, they can help you at any point in the process. The software is simple enough to use, but having the support the VipeCloud team provides makes it even easier.

Cons

There are a few bugs that come up every so often, but again, the support team resolves them so quickly!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

VipeCloud logo

VipeCloud

Made My Marketing Agency Run 10X Smoother

Reviewed 2 years ago

Before I got VipeCloud, I was constantly buried in spreadsheets and data which costs me a ton of time every week. Now I've been able to consolidate all of my data, keep track of sales pipelines, and run automated email campaigns — all in one platform. It's like having an assistant without a salary.

Pros

VipeCloud allowed me to keep track of all of my contacts across my business in detail and provided me an array of features within the Marketing Suite, Sales CRM, along with a bunch of automation solutions.

Cons

It's hard to find much wrong with VipeCloud since they're always constantly innovating to stay on top of the other CRMs out there.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

VipeCloud logo

VipeCloud

Our go-to tool for everything!

Reviewed 7 months ago

Vipecloud enables us to do a multitude of different things with our customer database -- everything from contact management to email marketing and even to tracking opportunities. It's one of the best on the market.

Pros

As a user of a number of the larger and more popular marketing automation / CRM tools, I found VipeCloud to be easier to use and quite robust for its footprint. The system was easy to set-up and use, and the support was out-of-this world. I'd recommend it to any small organization that's wanting to get the most out of the contemporary marketing software world.

Cons

There is almost nothing we didn't like about VipeCloud. When we encountered difficulties and even when we needed to unlock new features, VipeCloud was very eager to help!

Vendor response

Thank you for the wonderful review!