Explore a recommended list of Click2Coach alternatives for your business in 2018. Compare alternatives to Click2Coach side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
NICE inContact's cloud call center software enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), skills-based routing, speech recognition, inbound/outbound and call blending, workforce management (WFM), workforce optimization (WFO) and the only no-pause dialer on the market.Read more about NICE inContact We also integrate with leading CRMs like Salesforce to simplify the agent experience.
NICE inContact provides you with advanced ACD, IVR and WFO tools to help create a personalized call center experience. Choose from a number of solutions to match your desired business goals or role, including Blended Predictive Dialer, Cloud PBX, and Speech Analytics software. Gather your customers from multi-channel communication sources - such as social media, chat, text, phone and email. Place them into one unified queue before skills-based routing automatically directs the call to the most appropriate agent.
Saba delivers user-centric, high impact learning that’s personalized, customized and scalable with agile, continuous and self-directed learning, content curation and social collaboration. Use the industry standard for modern, personalized and measurable employee training, compliance & certification… Read more about Saba Learning
Workforce development & performance management system
Competency Manager is a workforce development & performance management system which supports training, talent management & credentialing, allowing enterprises to create a framework for organizational competency by role, department, location, & more, then complete any & all requirements… Read more about Competency Manager
CrazyCall is cloud telephony solution for business which allows sales professionals to replace their handset with a CRM-enabled, web-based software that offers call recording, local telephone numbers, lead generation, real-time reporting, cold-call campaign automation, and more… Read more about CrazyCall
Build a custom call experience using a scalable API
Twilio Programmable Voice enables organizations to build a custom call experience using a scalable API, and control communication using code. Users can embed calling into any application to enable conversations via any platform. The Voice API allows users to make, manage and route calls to anywhere.Read more about Twilio Programmable Voice
TouchStone is a cloud-based process development and management solution for small businesses to manage their standard operating procedures (SOPs), with process documentation templates, custom forms, file uploads, linking to organizational charts, completion status color-coding, and more… Read more about TouchStone
ClickMeeting is a browser-based platform for hosting webinars and training sessions. It allows users to talk to multiple people, share screens, and translate meetings in real time. The webinar room can accommodate up to 4 presenters and up to 5000 attendees at the same time.Read more about ClickMeeting
Administrate is a cloud based Training Management System and LMS solution built to save training providers time and money. Training departments and training companies use our products to increase course bookings, manage their operations, and deliver exceptional eLearning… Read more about Administrate
Training, coaching & reinforcement for frontline workers
Alchemy is a training platform created specifically for food manufacturing industries, offering training tools designed to meet the unique needs of frontline workers of any language, skill, education level, or age, including industry-specific training libraries, coaching, record keeping, & more… Read more about Alchemy
Firmwater LMS is specifically designed to enable commercial training companies and e-learning content developers to manage delivery of their content to all of their clients. Once content providers have uploaded their e-learning content, they can create branded client portals within minutes, providing their clients with access to all or part of the… Read more about Firmwater LMSe-learning library. Each client has their own private LMS, with unique branding, its own user community and content library. You have complete visibility on all of your clients through a single user interface.
Firmwater LMS is provided on Software-as-a-Service (SaaS) basis as a fully hosted and supported web-based learning management system. Firmwater LMS is SCORM compliant, so you can choose the best authoring tools to meet your training needs. Whether you are selling through traditional channels, an affiliate network, or selling your courses online, you need to consider Firmwater as your LMS partner.
Litmos LMS is a cloud-based continuous learning suite that is built with learners' experience in mind to engage users with intuitive, consumer-like app functionality. Built-in course, assessment & report builders are powerful & simple to use, & monetizing courses is as easy with a built-in ecommerce tool.Read more about Litmos LMS Litmos is also mobile & secure.
We offer an online training software that is simple and intuitive. Developing and training your employees or clients will never get any easier or more affordable. Just upload existing content, create exams, and track employee progress with easy-to-use reporting tools.Read more about SkyPrep Don't let building courses intimidate you. Create online courses and tests with ease.
Online training course creation & delivery for organizations
eCoach is a web-based online training tool that combines an eLearning authoring tool and learning management system in the one platform. eCoach allows users to create content, share it with users, track content with a full suite of analytics and more, from a single integrated platform.Read more about eCoach
Online training & learning management software (LMS)
LearnUpon is a cloud-based LMS that allows organizations to train their employees, partners or customers. Upload or develop custom content, add exams, pass marks, surveys, and issue credits or certificates, and keep all course content, data, and training materials in one handy place.Read more about LearnUpon
Online training for agents, contractors, and partners
Mindflash is a cloud-based learning management solution for enterprises, enabling large companies to deliver frequent training on business-critical topics to thousands of contractors and channel partners. Mindflash enables users to measure the impact of training on revenue, cost, and profitability.Read more about Mindflash
A Learning Management System (LMS) shouldn't hold you back. It should empower you to move forward. Fulfill your training vision and accomplish goals - your way.
Do More with DigitalChalk!
● Deliver online training to your enterprise without going over budget.Read more about DigitalChalk
● Be more productive with an LMS that grows with your business.
● Track employees progress, set goals, and measure training impact.
● Save on the cost of training materials, NO additional software needed.
● Access our winning support whenever you need it.
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives technology adoption and user enablement to enhance productivity and engagement.Read more about Whatfix
Skilljar’s cloud-based learning management system (LMS) enables businesses to scale their customer and partner training programs. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment, and CRM data integrations.Read more about Skilljar
Call quality monitoring & management for call centers
Aspect Quality Management software enables contact center managers to monitor & measure the performance of individual agents and identify customer experience issues. Evaluate interactions as a supervisor, agent, and customer, sample calls with built-in speech analytics, and do ad hoc searches.Read more about Aspect Quality Management
Predictive dialer & call automation for call centers
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more… Read more about Call Center Application
CallSquad is a cloud-based outbound call campaign software for teams which provides businesses with the tools to plan, execute, and track call campaigns for purposes such as sales development, recruitment, lead qualification, event invitations, opt-in marketing consent, and more.Read more about CallSquad
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results.Read more about Convoso
Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.Read more about Aircall
Lead management software and CRM solution - The Power of Simplicity
VanillaSoft brings together the best of CRM, Lead Management and Sales-by-Phone tools into one powerful queue-based lead management solution for inside sales teams, call centers, and other sales-by-phone professionals. VanillaSoft increases productivity, contact rates, makes cold calling easier, and improves sales accountability with features includ… Read more about VanillaSofting:
• queue-based priority lead routing
• auto dialing: progressive and preview
• logical branch scripting
• email drip lead nurturing
• mass email
• email templates
• inbound web lead capture
• lead scoring
• voice drop of pre-recorded voice mails
• call recording, monitoring, whisper & barge
• ACD queues
• Screen pops
VanillaSoft also provides managers with access to list imports, workflow, campaign queue management, call activity dashboard, and custom reporting.
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Twilio Flex is a fully programmable cloud contact center solution which allows companies to instantly deploy an omnichannel contact center and customize discrete components including interaction routing, communication channels, workflows, UI & reporting to meet the unique needs of the organization… Read more about Twilio Flex
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface… Read more about InfoFlo
Nextiva is transforming the way small businesses communicate. Nextiva is a communications platform providing small businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.Read more about Nextiva
Eurekos is a content-first LMS platform for corporates, higher education & training, offering an intuitive, drag & drop content builder that allows users to create & design their own interactive courses. The platform includes a social hub for learner collaboration, as well as powerful analytics.Read more about Eurekos
Weekdone is a team goal setting and tracking tool. Weekdone turns you and your team into Superheroes, who know what is expected of them and are focused on achieving their goals.
Our target as a Weekdone team is to bring out the best of each employee by giving them a good environment, structure and focus.Read more about Weekdone
SutiHR is an easy-to-use HR solution which allows companies to manage all HR activities including recruitment, personnel management, performance management, training, time & attendance management, payroll management, document management and benefits administration.Read more about SutiHR Starting at just $3 per month, SutiHR’s modular design is a great fit for businesses of all sizes.
Trakstar is an employee evaluation software that allows you to measure and report on performance using feedback, reviews and goals. Trakstar provides real-time feedback as well as a year-round feedback journal. The app allows you to create custom review forms for 30 degree feedback.Read more about Trakstar By setting up goals in Trakstar, you can set goals for employees and teams that align with your business goals.
Cloud-based people management for businesses of all sizes
Powerful Cloud-based people management software that includes Core HR, Recruiting, Talent, Workforce, Payroll and Benefits configured to fit your business like a glove. Read more about Nortek People Management
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At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
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