App comparison

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Click2Coach Logo

Click2Coach

Workforce optimization software for contact centers

(1)

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Click2Coach Features

Features Summary

Functionality

4.3

/5

2

Total features

13

7 categories

Click2Coach features

Archiving & Retention
Built-in Course Authoring
Call Logging
Call Monitoring
Call Recording
Event Triggered Actions
Inbound Call Center
Learning Paths/Tracks

Common features of Workforce Management software

API
Activity Dashboard
Activity Tracking
Approval Process Control
Attendance Management
Attendance Tracking
Automated Scheduling
Budgeting/Forecasting

Screenshots

Contenders comparison

Functionality

4.3

/5

2

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

13

Unique features

  • On-Demand Recording

  • Call Logging

  • Learning Paths/Tracks

  • Inbound Call Center

Functionality

4.3

/5

844

Price starts from

49

Per month

visit website

Total Features

109

Features in Common

3

Unique features

  • Feedback Management

  • Case Management

  • Customer Complaint Tracking

  • Issue Scheduling

Functionality

4.5

/5

246

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

143

Features in Common

4

Unique features

  • Customer Touchpoints

  • Communication Management

  • CSAT Survey Structure

  • Data Import/Export

Common Click2Coach comparisons

1 reviewer mentioned: