Clicktools for Salesforce Features

Clicktools for Salesforce

Custom survey, form & landing page creation platform

4.17/5 (12 reviews)

Clicktools for Salesforce Feature Summary

  • Integrates seamlessley into SalesForce CRM
  • Multi Language
  • Multi user
  • Fully customizable branding
  • Customizable security options

Customer Management Feature Comparison

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CRM Integration (129 other apps)
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Custom Fields (145 other apps)
Customer Database (150 other apps)
Customizable Branding (191 other apps)
Customizable Reporting (158 other apps)
Customizable Templates (165 other apps)
Data Import/Export (173 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Reporting & Statistics (225 other apps)
Social Media Integration (162 other apps)
Third Party Integration (209 other apps)

Clicktools for Salesforce Feature Reviews

8 reviewers had the following to say about Clicktools for Salesforce's features:

Satyadev Singh

Great tool for surveys!

2016-12-13

It has a reporting feature that can be useful to track daily survey results.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Floridel Martinez

Great tool for Customer Service measurement

2017-09-20

Pros

Great features, capability to do a lot of different functionalities, integration with Salesforce is a plus

Cons

Custom designs require knowledge of HTML and basic coding, not drag and drop capability and may be difficult for first time users

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
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Anonymous
(Computer Software company, 201-500 employees)

Hard To Use

2018-09-07

Pros

Works great once you figure it out but user experience is awful. Integration with Salesforce works well.

Cons

UI is awful, too much of it does not make sense how you get from one section to another.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryan Myung

Great features and multiple options, but a bit of a learning curve

2017-09-13

Great survey software. A lot of little complaints, but overall does the job very well and still one of the better options, if you are ready to handle the work.

Pros

Survey emails are easy for people to complete and has a simple interface. Syncs with Salesforce so that we can use our full list.

Cons

Can be difficult to customize the appearance of the survey and to learn how to structure the questions to properly capture the data in Salesforce.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sreenivasa Munnangi

clicktools review

2016-10-04

We are a huge consumer of CLicktools forms and currently we are using for more than 100 forms to capture the data for interview evaluation forms.

Pros

Easy to use

Cons

Might be more UI

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Clicktools for Salesforce

yes

Source: Capterra
Helpful?   Yes   No
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Jeff Summers

Best Survey Tool You Can Get

2018-03-31

Pros

It offers you limitless options on the layout and way the fields (i.e. conditional fields, etc.) work.

Cons

While Clicktools is powerful, it is also fairly costly compared to some of the other survey tools out there. So you need to make sure you really need all the complex features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Victoria Torres

So far so good

2017-10-17

Pros

syncing with Salesforce, and the potential to see data by person and organization.

Cons

So you have to really be ready to get started once you begin your free demo time.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Saraj Cloutier

Great price but functionality isn't fully there

2016-11-10

However, the user interface and usability isn't there.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more