App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Client Heartbeat Logo

Client Heartbeat

Track customer satisfaction to know their contentment level.

(4)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Client Heartbeat Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


ProProfs Survey Maker logo

Survey & Feedback Software to Collect Customer Insights

Features

Total

ProProfs Survey Maker logo
Client Heartbeat logo

3

16

7

features in common

3

features in common

ProProfs Survey Maker logo

ProProfs Survey Maker user ratings

Functionality

4.5
(12)

Top features

  • Customizable Templates

    5.0

  • Survey Builder

    5.0

  • URL Customization

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • Dashboard

    N/A

  • Negative Feedback Management

    N/A

  • API

    N/A

Pricing

Starting from

$7/month

Value for money

ProProfs Survey Maker logo
4.9

1.9

Client Heartbeat logo
3.0

What users say about ProProfs Survey Maker's value for money

We thank ProProfs for being a perfect tool for creating tutorials and assessments for our existing employees.
It makes it easy to gauge customer experience. Customizing survey forms is easy and I like that it comes with premade survey forms.
Birdeye logo

#1 most trusted reputation and customer experience platform

Features

Total

Birdeye logo
Client Heartbeat logo

6

136

7

features in common

6

features in common

Birdeye logo

Birdeye user ratings

Functionality

4.6
(645)

Top features

  • Support Ticket Management

    5.0

  • Proactive Chat

    5.0

  • Feedback Management

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • Complaint Monitoring

    N/A

Pricing

Starting from

$350/month

Value for money

Birdeye logo
4.5

1.5

Client Heartbeat logo
3.0

What users say about Birdeye's value for money

I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Qualaroo logo

Powerful Survey And Feedback Management Tool

Features

Total

Qualaroo logo
Client Heartbeat logo

5

68

7

features in common

5

features in common

Qualaroo logo

Qualaroo user ratings

Functionality

4.5
(20)

Top features

  • Text Analysis

    5.0

  • Sentiment Analysis

    5.0

  • Engagement Tracking

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • Complaint Monitoring

    N/A

  • Negative Feedback Management

    N/A

Pricing

Starting from

$80/month

Value for money

Qualaroo logo
4.7

1.7

Client Heartbeat logo
3.0

What users say about Qualaroo's value for money

Impressed with advanced reporting, targeting, and the awesome Sentiment analysis.
Great targeting options (if you know which users you want to ask). White-labeling: our users felt that our product was asking them questions, not a third-party software.
Zonka Feedback logo

Multi-channel survey & feedback platform

Features

Total

Zonka Feedback logo
Client Heartbeat logo

7

79

7

features in common

7

features in common

Zonka Feedback logo

Zonka Feedback user ratings

Functionality

4.8
(66)

Top features

  • NPS Survey Structure

    5.0

  • Multi-Channel Data Collection

    5.0

  • Question Branching

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • No unique features

Pricing

Starting from

$29/month

Value for money

Zonka Feedback logo
4.9

1.9

Client Heartbeat logo
3.0

What users say about Zonka Feedback's value for money

Zonka Feedback is a very modern-looking Survey Software with extremely good looking surveys and feedback forms. It’s easy and fun setting up the surveys using Zonka Feedback’s visual Survey Builder.
The reporting and analytics around feedback are brilliant and spot on. They’re also constantly adding more features, which is helpful.
Surveyed logo

Review management and market research software

Features

Total

Surveyed logo
Client Heartbeat logo

3

16

7

features in common

3

features in common

Surveyed logo

Surveyed user ratings

Functionality

5.0
(2)

Top features

  • Surveys & Feedback

    5.0

  • Survey/Poll Management

    5.0

  • Sentiment Analysis

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • Dashboard

    N/A

  • Reporting/Analytics

    N/A

  • API

    N/A

Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

Features

Total

Customer Thermometer logo
Client Heartbeat logo

7

73

7

features in common

7

features in common

Customer Thermometer logo

Customer Thermometer user ratings

Functionality

4.8
(18)

Top features

  • Data Import/Export

    5.0

  • Pulse Surveys

    5.0

  • Customizable Fields

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • No unique features

Pricing

Starting from

$9/month

Value for money

Customer Thermometer logo
5.0

2.0

Client Heartbeat logo
3.0

What users say about Customer Thermometer's value for money

Amazing, we've implemented it with our Customer Support and Customer Success teams on Zendesk, it's been great for collecting customer feedback.
Furthermore, the fabulous dashboard gives spectacular graphs, and they are vibrant too, hence easy to know where we are standing by looking at them.
Survicate logo

Effortlessly collect continuous customer feedback at scale

Features

Total

Survicate logo
Client Heartbeat logo

6

73

7

features in common

6

features in common

Survicate logo

Survicate user ratings

Functionality

4.0
(29)

Top features

  • Monitoring

    5.0

  • Data Analysis Tools

    5.0

  • Survey Builder

    4.5

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • Complaint Monitoring

    N/A

Pricing

Starting from

$119/month

Value for money

Survicate logo
3.7

0.7

Client Heartbeat logo
3.0

What users say about Survicate's value for money

I love the suggestions and the ability to edit from a template - and download results (with paying version). You do get a LOT from the free- which is also great.
Really good, allows us to greater understand our customers and their pains and how we can solve them.
InputKit logo

InputKit, the best tool for an incredible experience.

Features

Total

InputKit logo
Client Heartbeat logo

7

139

7

features in common

7

features in common

InputKit logo

InputKit user ratings

Functionality

4.8
(31)

Top features

  • Customer Experience Management

    5.0

  • Customizable Forms

    5.0

  • Complaint Monitoring

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • No unique features

Pricing

Starting from

$1,650/year

Value for money

InputKit logo
4.8

1.8

Client Heartbeat logo
3.0

What users say about InputKit's value for money

Everything is very customisable and easy to use. Support is amazing, receptive and proactive.
InputKit is an impressive piece of software that allows all types of businesses to get valuable, actionable feedback from their customers and increase their positive reviews online.
Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

Features

Total

Medallia Experience Cloud logo
Client Heartbeat logo

7

60

7

features in common

7

features in common

Medallia Experience Cloud logo

Medallia Experience Cloud user ratings

Functionality

4.4
(31)

Top features

  • Reporting/Analytics

    5.0

  • Feedback Management

    5.0

  • Surveys & Feedback

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • No unique features

Pricing

Starting from

$5

Value for money

Medallia Experience Cloud logo
4.3

1.3

Client Heartbeat logo
3.0

What users say about Medallia Experience Cloud's value for money

The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback.
We needed more than surveyware and medallia is by far the most robust experience feedback platform we looked at. Really deep and broad insights and a few great insights.
Nicereply logo

The effortless way to champion customer experience

Features

Total

Nicereply logo
Client Heartbeat logo

7

41

7

features in common

7

features in common

Nicereply logo

Nicereply user ratings

Functionality

4.6
(285)

Top features

  • Surveys & Feedback

    5.0

  • Real-Time Notifications

    5.0

  • Multi-Language

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • No unique features

Pricing

Starting from

$59/month

Value for money

Nicereply logo
4.7

1.7

Client Heartbeat logo
3.0

What users say about Nicereply's value for money

The software definitely helps to keep our customer care team focused on providing good solutions knowing they can be rated on their responses.
Overall, I definitely recommend especially for teams on a budget and not much time to onboard. The process was quick, easy and the Nice Reply team is super helpful.
VideoPeel logo

Video capturing platform for collecting customer testimonial

Features

Total

VideoPeel logo
Client Heartbeat logo

3

38

7

features in common

3

features in common

VideoPeel logo

VideoPeel user ratings

Functionality

4.6
(10)

Top features

  • Review Request

    5.0

  • Review Notification

    5.0

  • Response Management

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • Negative Feedback Management

    N/A

  • Survey/Poll Management

    N/A

  • Complaint Monitoring

    N/A

Pricing

Starting from

$69/month

Value for money

VideoPeel logo
4.4

1.4

Client Heartbeat logo
3.0

What users say about VideoPeel's value for money

The program is more than wonderful and you can deal with it easily and I think that this program is very useful.
VideoPeel has not only been amazing to work but the quality of the content in the videos we are receiving is astounding.
Myopolis logo

Cloud-based customer communication management software

Features

Total

Myopolis logo
Client Heartbeat logo

1

22

7

features in common

1

features in common

Myopolis logo

Myopolis user ratings

Functionality

5.0
(1)

Unique features

  • Real-Time Reporting

  • Alerts/Notifications

  • Activity Tracking

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • Dashboard

  • Survey/Poll Management

  • API

GatherUp logo

Software to gather, manage, and market customer reviews.

Features

Total

GatherUp logo
Client Heartbeat logo

7

72

7

features in common

7

features in common

GatherUp logo

GatherUp user ratings

Functionality

4.6
(39)

Top features

  • Third-Party Integrations

    5.0

  • Customizable Questions

    5.0

  • Campaign Management

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • No unique features

Pricing

Starting from

$99/month

Value for money

GatherUp logo
4.5

1.5

Client Heartbeat logo
3.0

What users say about GatherUp's value for money

Overall I've been very pleased with GatherUp and appreciate how they continue adding product features. I also appreciate their ethics as they help you abide by review platform rules.
The way to automate the review gathering process is great, and it helps keep a steady flow of reviews coming in for our clients, which helps them build their business.
VirtlX 360° Success Management logo

360° success management & employee engagement platform

Features

Total

VirtlX 360° Success Management logo
Client Heartbeat logo

5

145

7

features in common

5

features in common

VirtlX 360° Success Management logo

VirtlX 360° Success Management user ratings

Functionality

4.7
(12)

Top features

  • Reporting/Analytics

    5.0

  • Survey/Poll Management

    5.0

  • Feedback Management

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • API

    N/A

  • Complaint Monitoring

    N/A

Pricing

Starting from

£50/year

Value for money

VirtlX 360° Success Management logo
4.8

1.8

Client Heartbeat logo
3.0

What users say about VirtlX 360° Success Management's value for money

Extremely easy to use and we get fantastic data from it.
I would recommend this to everyone who wants to conduct any kind of survey.
Antlere  logo

Multi-channel Net Promoter Score (NPS) survey software

Features

Total

Antlere  logo
Client Heartbeat logo

5

30

7

features in common

5

features in common

Antlere  logo

Antlere user ratings

Functionality

5.0
(3)

Unique features

  • Question Branching

  • Data Import/Export

  • Customer Segmentation

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • API

  • Complaint Monitoring

Trustmary logo

Improve your website with fresh reviews

Features

Total

Trustmary logo
Client Heartbeat logo

7

89

7

features in common

7

features in common

Trustmary logo

Trustmary user ratings

Functionality

4.6
(22)

Top features

  • Survey/Poll Management

    5.0

  • Feedback Management

    5.0

  • Customizable Forms

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • No unique features

Pricing

Starting from

$19/month

Value for money

Trustmary logo
4.6

1.6

Client Heartbeat logo
3.0

What users say about Trustmary's value for money

UI of trustmary is clean and good looking. Integrations to Hubspot are also great.
Pretty cool to know that work what we are doing is a high quality of care.
Lucky Orange logo

All-in-one conversion optimization suite for website owners

Features

Total

Lucky Orange logo
Client Heartbeat logo

5

116

7

features in common

5

features in common

Lucky Orange logo

Lucky Orange user ratings

Functionality

4.6
(197)

Top features

  • Monitoring

    5.0

  • Multiple User Accounts

    5.0

  • Engagement Tracking

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • Complaint Monitoring

    N/A

  • Negative Feedback Management

    N/A

Pricing

Starting from

$39/month

Value for money

Lucky Orange logo
4.6

1.6

Client Heartbeat logo
3.0

What users say about Lucky Orange's value for money

Lucky orange is phenomenal at showing live guest engagement. This has additionaly assisted me with developing and contact a greater crowd and monitor my progress.
I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.
RAY logo

SaaS-based reputation management software for all entities

Features

Total

RAY logo
Client Heartbeat logo

5

38

7

features in common

5

features in common

RAY logo

RAY user ratings

Functionality

4.9
(8)

Top features

  • Review Monitoring

    5.0

  • Negative Feedback Management

    5.0

  • Review Notification

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • Complaint Monitoring

    N/A

  • Survey/Poll Management

    N/A

Lumoa logo

Go from customer feedback to action without the guesswork.

Features

Total

Lumoa logo
Client Heartbeat logo

6

66

7

features in common

6

features in common

Lumoa logo

Lumoa user ratings

Functionality

4.1
(12)

Top features

  • Trend Analysis

    5.0

  • Real-Time Analytics

    5.0

  • Performance Metrics

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • Complaint Monitoring

    N/A

Pricing

Starting from

629/month

Value for money

Lumoa logo
4.8

1.8

Client Heartbeat logo
3.0

What users say about Lumoa's value for money

Lumoa is a great value for money and helps the organization to improve its customer satisfaction.
Lumoa is very inexpensive compared to other more high-end products, yet has really good capabilities, even better than some of the high-end products.
CustomerGauge logo

Customer experience management platform for B2B companies

Features

Total

CustomerGauge logo
Client Heartbeat logo

7

29

7

features in common

7

features in common

CustomerGauge logo

CustomerGauge user ratings

Functionality

4.6
(11)

Unique features

  • Engagement Tracking

  • Communication Management

  • Account Alerts

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • No unique features

Pricing

Value for money

CustomerGauge logo
4.5

1.5

Client Heartbeat logo
3.0

What users say about CustomerGauge's value for money

I also appreciate the ability to have the system escalate the detractors to our management team so we can follow up and keep a pulse on the success and areas to improve with our customer relationship.
Our support team is great. I once down-voted a help article when I couldn't find the answer to my question and I unexpectedly received a response back within 20 minutes with the answer I needed.
Howazit logo

Howazit collects feedback from customers and acts upon it.

Features

Total

Howazit logo
Client Heartbeat logo

7

158

7

features in common

7

features in common

Howazit logo

Howazit user ratings

Functionality

4.3
(6)

Top features

  • Survey Builder

    5.0

  • Question Branching

    5.0

  • Live Chat

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • No unique features

Surveypal logo

AI-based customer service software

Features

Total

Surveypal logo
Client Heartbeat logo

7

58

7

features in common

7

features in common

Surveypal logo

Surveypal user ratings

Functionality

4.0
(19)

Top features

  • Survey/Poll Management

    5.0

  • Survey Builder

    5.0

  • Negative Feedback Management

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • No unique features

Pricing

Starting from

249/month

Value for money

Surveypal logo
4.1

1.1

Client Heartbeat logo
3.0

What users say about Surveypal's value for money

Great features, customer support's very responsive, and making surveys is rather easy when you go to make one and works well with Zapier.
Clean design, responsive support team, easy to build surveys, works with Zapier.
Alchemer logo

Give every customer a voice. Make every voice matter.

Features

Total

Alchemer logo
Client Heartbeat logo

7

104

7

features in common

7

features in common

Alchemer logo

Alchemer user ratings

Functionality

4.1
(308)

Top features

  • Customizable Questions

    5.0

  • Negative Feedback Management

    5.0

  • Mobile Access

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • No unique features

Pricing

Starting from

$55/month

Value for money

Alchemer logo
3.9

0.9

Client Heartbeat logo
3.0

What users say about Alchemer's value for money

After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
Typeform logo

An online form builder that lets you collect data with ease.

Features

Total

Typeform logo
Client Heartbeat logo

5

80

7

features in common

5

features in common

Typeform logo

Typeform user ratings

Functionality

4.5
(841)

Top features

  • Contact Database

    5.0

  • Workflow Management

    5.0

  • Email Distribution

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • Complaint Monitoring

    N/A

  • Negative Feedback Management

    N/A

Pricing

Starting from

$29/month

Value for money

Typeform logo
4.2

1.2

Client Heartbeat logo
3.0

What users say about Typeform's value for money

Typeform has been a great tool to use for dedicated purposes; it is easy to subscribe when needed and then stop the subscription for a while. The customer service team is very flexible and helpful.
Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.
Zendesk Suite logo

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
Client Heartbeat logo

7

182

7

features in common

7

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Client Heartbeat logo

Client Heartbeat user ratings

Functionality

3.0
(6)

Unique features

  • No unique features

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2