Client Heartbeat Alternatives &amp; Competitors

(11)

Top features

Customizable Templates
5.0
Survey Builder
5.0
URL Customization
5.0

Client Heartbeat user ratings

Functionality

Unique features

Dashboard
N/A
Negative Feedback Management
N/A
API
N/A

Pricing

Starting from

$7/month

Value for money

4.9

1.9

3.0

What users say about ProProfs Survey Maker's value for money

We thank ProProfs for being a perfect tool for creating tutorials and assessments for our existing employees.

AR

Verified reviewer

We want to congratulate the team for developing such a great tool.

HD

Harshad D.

Categories in common

Features

Total

6

73

7

features in common

6

features in common

Survicate user ratings

Functionality

4.0

(29)

Top features

Monitoring
5.0
Data Analysis Tools
5.0
Survey Builder
4.5

Client Heartbeat user ratings

Functionality

Unique features

Complaint Monitoring
N/A

Pricing

Starting from

$99/month

Value for money

3.7

0.7

3.0

What users say about Survicate's value for money

I love the suggestions and the ability to edit from a template - and download results (with paying version). You do get a LOT from the free- which is also great.

CR

Caroline R.

Really good, allows us to greater understand our customers and their pains and how we can solve them.

EH

Emma H.

Categories in common

Features

Total

6

141

7

features in common

6

features in common

Birdeye user ratings

Functionality

4.7

(557)

Top features

SMS Messaging
5.0
Support Ticket Management
5.0
Proactive Chat
5.0

Client Heartbeat user ratings

Functionality

Unique features

Complaint Monitoring
N/A

Pricing

Value for money

4.5

1.5

3.0

What users say about Birdeye's value for money

I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.

HC

Heather C.

We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.

YP

YOVANA P.

Categories in common

Features

Total

7

79

7

features in common

7

features in common

Zonka Feedback user ratings

Functionality

4.8

(64)

Top features

NPS Survey Structure
5.0
Multi-Channel Data Collection
5.0
Question Branching
5.0

Client Heartbeat user ratings

Functionality

Unique features

No unique features

Pricing

Starting from

$29/month

Value for money

4.9

1.9

3.0

What users say about Zonka Feedback's value for money

Zonka Feedback is a very modern-looking Survey Software with extremely good looking surveys and feedback forms. It’s easy and fun setting up the surveys using Zonka Feedback’s visual Survey Builder.

Shefali V.

The reporting and analytics around feedback are brilliant and spot on. They’re also constantly adding more features, which is helpful.

TK

Tanya K.

Categories in common

Features

Total

5

69

7

features in common

5

features in common

Qualaroo user ratings

Functionality

(20)

Top features

Text Analysis
5.0
Sentiment Analysis
5.0
Surveys & Feedback
4.8

Client Heartbeat user ratings

Functionality

Unique features

Complaint Monitoring
N/A
Negative Feedback Management
N/A

Pricing

Starting from

$80/month

Value for money

4.7

1.7

3.0

What users say about Qualaroo's value for money

Impressed with advanced reporting, targeting, and the awesome Sentiment analysis.

DS

Deepabali S.

Great targeting options (if you know which users you want to ask). White-labeling: our users felt that our product was asking them questions, not a third-party software.

AN

Amod N.

Categories in common

Features

Total

7

74

7

features in common

7

features in common

Customer Thermometer user ratings

Functionality

4.9

(14)

Top features

Performance Metrics
5.0
Complaint Monitoring
5.0
Survey/Poll Management
5.0

Client Heartbeat user ratings

Functionality

Unique features

No unique features

Pricing

Starting from

$9/month

Value for money

5.0

2.0

3.0

What users say about Customer Thermometer's value for money

Furthermore, the fabulous dashboard gives spectacular graphs, and they are vibrant too, hence easy to know where we are standing by looking at them.

ST

Sterling T.

The CT team is responsive to inquiries and are a pleasure to work with. I'd strongly recommend the product to any team looking to increase their turnaround in CS stats.

T

Tucker

Categories in common

Features

Total

5

31

7

features in common

5

features in common

Antlere user ratings

Functionality

5.0

(3)

Unique features

Multi-Channel Distribution
Data Analysis Tools
Campaign Segmentation

Client Heartbeat user ratings

Functionality

Unique features

API
Complaint Monitoring

Categories in common

Features

Total

7

89

7

features in common

7

features in common

Trustmary user ratings

Functionality

(21)

Unique features

Customizable Templates
Process/Workflow Automation
Activity Dashboard

Client Heartbeat user ratings

Functionality

Unique features

No unique features

Pricing

Starting from

$99/month

Value for money

4.6

1.6

3.0

What users say about Trustmary's value for money

UI of trustmary is clean and good looking. Integrations to Hubspot are also great.

OV

Oskari V.

Pretty cool to know that work what we are doing is a high quality of care.

ML

Mika L.

Categories in common

Features

Total

1

7

features in common

1

features in common

Survey Analytics user ratings

Functionality

(2)

Unique features

No unique features

Client Heartbeat user ratings

Functionality

Unique features

Feedback Management
Survey/Poll Management
Complaint Monitoring

Categories in common

Features

Total

7

41

7

features in common

7

features in common

Nicereply user ratings

Functionality

(284)

Top features

Surveys & Feedback
5.0
Real Time Notifications
5.0
Multi-Language
5.0

Client Heartbeat user ratings

Functionality

Unique features

No unique features

Pricing

Starting from

$59/month

Value for money

4.7

1.7

3.0

What users say about Nicereply's value for money

The software definitely helps to keep our customer care team focused on providing good solutions knowing they can be rated on their responses.

RB

Richard B.

Overall, I definitely recommend especially for teams on a budget and not much time to onboard. The process was quick, easy and the Nice Reply team is super helpful.

EM

Emily M.

Categories in common

Features

Total

7

60

7

features in common

7

features in common

Medallia Experience Cloud user ratings

Functionality

4.4

(29)

Top features

Reporting/Analytics
5.0
Negative Feedback Management
5.0
Surveys & Feedback
5.0

Client Heartbeat user ratings

Functionality

Unique features

No unique features

Pricing

Value for money

4.2

1.2

3.0

What users say about Medallia Experience Cloud's value for money

The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback.

JM

Jared M.

We needed more than surveyware and medallia is by far the most robust experience feedback platform we looked at. Really deep and broad insights and a few great insights.

AR

Verified reviewer

Categories in common

Features

Total

3

38

7

features in common

3

features in common

VideoPeel user ratings

Functionality

(10)

Top features

Review Request
5.0
Review Notification
5.0
Response Management
5.0

Client Heartbeat user ratings

Functionality

Unique features

Negative Feedback Management
N/A
Survey/Poll Management
N/A
Complaint Monitoring
N/A

Pricing

Starting from

$69/month

Value for money

4.4

1.4

3.0

What users say about VideoPeel's value for money

The program is more than wonderful and you can deal with it easily and I think that this program is very useful.

MA

Mohamed A.

Super easy to use, which helps a lot to generate awesome client testimonials.

JD

Jonas D.

Categories in common

Features

Total

1

23

7

features in common

1

features in common

Myopolis user ratings

Functionality

5.0

(1)

Unique features

Real Time Notifications
Alerts/Notifications
Activity Tracking

Client Heartbeat user ratings

Functionality

Unique features

Dashboard
Survey/Poll Management
API

Categories in common

Features

Total

6

50

7

features in common

6

features in common

GatherUp user ratings

Functionality

(11)

Top features

Response Management
5.0
Customer Experience Management
5.0
Surveys & Feedback
5.0

Client Heartbeat user ratings

Functionality

Unique features

Complaint Monitoring
N/A

Pricing

Starting from

$99/month

Value for money

4.8

1.8

3.0

What users say about GatherUp's value for money

It helps contact customers systematically and push them write a review. I like that there is follow up on positive feed backs.

AD

Alla D.

The customer support is great, and I like they are focusing on more than just reviews.

NR

Nery R.

Categories in common

Features

Total

5

118

7

features in common

5

features in common

Lucky Orange user ratings

Functionality

4.7

(148)

Top features

For Websites
5.0
Monitoring
5.0
Multiple User Accounts
5.0

Client Heartbeat user ratings

Functionality

Unique features

Complaint Monitoring
N/A
Negative Feedback Management
N/A

Pricing

Starting from

$18/month

Value for money

4.7

1.7

3.0

What users say about Lucky Orange's value for money

Lucky orange is phenomenal at showing live guest engagement. This has additionaly assisted me with developing and contact a greater crowd and monitor my progress.

KK

Kosara K.

I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.

AR

Verified reviewer

Categories in common

Features

Total

5

152

7

features in common

5

features in common

VirtlX 360° Success Management user ratings

Functionality

4.7

(12)

Top features

Reporting/Analytics
5.0
Survey/Poll Management
5.0
Feedback Management
5.0

Client Heartbeat user ratings

Functionality

Unique features

API
N/A
Complaint Monitoring
N/A

Pricing

Starting from

£33/month

Value for money

4.8

1.8

3.0

What users say about VirtlX 360° Success Management's value for money

Extremely easy to use and we get fantastic data from it.

TR

Tom R.

I would recommend this to everyone who wants to conduct any kind of survey.

Meenu A.

Categories in common

Features

Total

7

30

7

features in common

7

features in common

CustomerGauge user ratings

Functionality

(11)

Unique features

Win/Loss Analysis
Dashboard Creation
Communication Management

Client Heartbeat user ratings

Functionality

Unique features

No unique features

Pricing

Value for money

4.5

1.5

3.0

What users say about CustomerGauge's value for money

I also appreciate the ability to have the system escalate the detractors to our management team so we can follow up and keep a pulse on the success and areas to improve with our customer relationship.

BH

Brian H.

The ability that CustomerGauge provides us to quickly and easily follow up with families has also been invaluable at strengthening trust and relationships with those serve.

KE

Kayla E.

Categories in common

Features

Total

7

166

7

features in common

7

features in common

Howazit user ratings

Functionality

4.4

(5)

Top features

Survey Builder
5.0
Live Chat
5.0
Data Import/Export
5.0

Client Heartbeat user ratings

Functionality

Unique features

No unique features

Categories in common

Features

Total

4

54

7

features in common

4

features in common

SurveyMonkey user ratings

Functionality

(9.6K)

Top features

API
5.0
Sentiment Analysis
4.8
Activity Dashboard
4.8

Client Heartbeat user ratings

Functionality

Unique features

Negative Feedback Management
N/A
Complaint Monitoring
N/A
Dashboard
N/A

Pricing

Starting from

$25/month

Value for money

4.4

1.4

3.0

What users say about SurveyMonkey's value for money

Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.

SB

Shady B.

I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.

oP

omon P.

Categories in common

Features

Total

5

60

7

features in common

5

features in common

Typeform user ratings

Functionality

(733)

Top features

Multiple Question Types
5.0
Performance Metrics
5.0
Live Results Sharing
5.0

Client Heartbeat user ratings

Functionality

Unique features

Complaint Monitoring
N/A
Negative Feedback Management
N/A

Pricing

Starting from

$29/month

Value for money

4.2

1.2

3.0

What users say about Typeform's value for money

Typeform has been a great tool to use for dedicated purposes; it is easy to subscribe when needed and then stop the subscription for a while. The customer service team is very flexible and helpful.

JP

Juliette P.

Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.

Shahila A.

Categories in common

Features

Total

7

126

7

features in common

7

features in common

UniFocus user ratings

Functionality

4.1

(45)

Top features

Timesheet Management
5.0
Time Tracking
5.0
Survey Builder
5.0

Client Heartbeat user ratings

Functionality

Unique features

No unique features

Pricing

Value for money

4.2

1.2

3.0

What users say about UniFocus' value for money

Haven’t learned all the tools that it has to offer. I love the ease when it comes to scheduling employees.

TP

Tom P.

Convenient way of scheduling love the LMS tools and I only hear positive feedback from the pack members using it.

JG

Jeroen G.

Categories in common

Features

Total

7

104

7

features in common

7

features in common

Alchemer user ratings

Functionality

4.1

(299)

Top features

Feedback Management
5.0
Survey/Poll Management
5.0
Question Library
5.0

Client Heartbeat user ratings

Functionality

Unique features

No unique features

Pricing

Starting from

$55/month

Value for money

3.8

0.8

3.0

What users say about Alchemer's value for money

After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.

JR

John R.

The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.

ML

Mario L.

Categories in common

Features

Total

7

74

7

features in common

7

features in common

SurveyLegend user ratings

Functionality

(813)

Top features

Real-Time Results
5.0
Pulse Surveys
5.0
Phone Voting
5.0

Client Heartbeat user ratings

Functionality

Unique features

No unique features

Pricing

Starting from

$19/month

Value for money

4.3

1.3

3.0

What users say about SurveyLegend's value for money