GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Client Heartbeat
Track customer satisfaction to know their contentment level.
Client Heartbeat Alternatives & Competitors
Top 4 free alternatives
Total


3
16
7
features in common
3
features in common

ProProfs Survey Maker user ratings
Top features
Customizable Templates
Survey Builder
URL Customization

Client Heartbeat user ratings
Unique features
Dashboard
Negative Feedback Management
API
Pricing
Starting from
$7/month
Value for money
What users say about ProProfs Survey Maker's value for money
Categories in common

Total


7
142
7
features in common
7
features in common

XM for Customer Experience user ratings
Top features
Dashboard
Customizable Questions
Customizable Fields

Client Heartbeat user ratings
Unique features
No unique features
Pricing
Starting from
$1,500/year
Value for money
What users say about XM for Customer Experience's value for money
Categories in common

Total


6
76
7
features in common
6
features in common

Survicate user ratings
Top features
NPS of Customers
For Mobile
Real-Time Notifications

Client Heartbeat user ratings
Unique features
Complaint Monitoring
Pricing
Starting from
$99/month
Value for money
What users say about Survicate's value for money
Categories in common

Total


6
148
7
features in common
6
features in common

Birdeye user ratings
Top features
Support Ticket Management
Feedback Management
Proactive Chat

Client Heartbeat user ratings
Unique features
Complaint Monitoring
Pricing
Value for money
What users say about Birdeye's value for money
Categories in common

Total


4
8
7
features in common
4
features in common

XEBO.ai user ratings
Top features
Multi-Channel Data Collection
Survey/Poll Management
Reporting/Analytics

Client Heartbeat user ratings
Unique features
Feedback Management
API
Complaint Monitoring
Pricing
Starting from
₹25/year
Value for money
What users say about XEBO.ai's value for money
Categories in common