App comparison

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Client Heartbeat Logo

Client Heartbeat

Track customer satisfaction to know their contentment level.

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(3)

Client Heartbeat Features

Features Summary

Functionality

3.0

/5

6

Total features

7

5 categories

Client Heartbeat features

API
Complaint Monitoring
Dashboard
Feedback Management
Negative Feedback Management
Reporting/Analytics
Survey/Poll Management

Common features of Customer Experience software

API
Access Controls/Permissions
Alerts/Notifications
CRM
Collaboration Tools
Customer Journey Mapping
Customer Segmentation
Customizable Branding

Price starts from

25

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

3.0

/5

6

Price starts from

25

Per month

learn more

Total Features

7

Unique features

  • Complaint Monitoring

Functionality

4.5

/5

9.6K

Price starts from

25

/user

Per month

visit website

Total Features

54

Features in Common

4

Unique features

  • Multi-Channel Data Collection

  • Survey Builder

  • Search/Filter

  • Real Time Analytics

Functionality

4.2

/5

6.2K

Price starts from

20

/user

Per month

learn more

Total Features

210

Features in Common

6

Unique features

  • Campaign Planning

  • Self Service Portal

  • Help Desk Management

  • Forecasting

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Client HeartbeatvsAskNicely

1 reviewer mentioned:

AC
AvatarImg

Alexa C.

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

An easy and a simple tool

Reviewed 5 years ago
Pros

I like that it's easy to use! Literally, I don't think you need any training to know how to use it unless you have some specific matters you'd like to change.

Cons

Even though you can try the live dashboard of customers satisfaction for free, the tool itself is quite pricey!