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Close vs Docsify Comparison

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Overview

Close is the sales engagement CRM that helps SMBs turn more leads into revenue. A multichannel platform, Close lets you email,...

Docsify is an email tracking and email productivity tool for Gmail

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

9

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

107

25

2

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.6

5

4

3

2

1

37

16

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Close.io impressed me with its rich features and customizations. I loved the fact that Close.io works perfectly for one person.

Anna K.

I consider it as a platform because of it's flexible and rich API that allows you to customize any component. Close.io is a fantastic tool that teams should use for interacting with their customers.

Nick P.

Excellent support, great founders, great desktop app for Mac, and very easy to use plus onboard team members with.

SO

Sean O.

Pros

I've had nothing but great things. Customer support has been super responsive and helpful.

AR

Anonymous Reviewer

Tracking emails and discovering further statistics so important for me. This tool just does it the best for me.

AR

Anonymous Reviewer

The excitement of using a great product like Docsify fades quickly when faced with the seemingly never-ending issues with their software.

AR

Anonymous Reviewer

Cons

The only negative thing I have to say is that close.io does not work really well with HTML emails.

Nir A.

It was a mess!!! Now we can do everything within the app itself. No more transferring information from one source to the other.

James T.

It's missing some features that other CRMs have, especially for the price.

AR

Anonymous Reviewer

Cons

Every time I use it through my mail, it asks me to Login again and again. Also, on of the problem I faced was with the time accuracy of the mails were read and who has opened the mail.

Shivansh S.

I didn't find anything that I disliked regarding my expectations.

Hanna T.

Actually, there is nothing that I dont like about this software. The training tutorials could be easier to navigate and there could be a few more video tutorials but overall no big problem.

Lloyd H.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features124
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Dialer
  • Automated Scheduling
  • Batch Processing
  • Bulk Send
  • CRM
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call List Management
  • Call Management
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Tracking
  • Call Transfer
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Click Tracking
  • Client Management
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Document Templates
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Logs
  • Event Triggered Actions
  • Field Sales Management
  • Forecasting
  • Full Text Search
  • Inbox Management
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Location Tracking
  • Marketing Automation
  • Monitoring
  • Multi-Channel Communication
  • On-Demand Recording
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Dialer
  • Prioritization
  • Process/Workflow Automation
  • Progress Tracking
  • Proposal Management
  • Prospecting Tools
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recording
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Signature Management
  • Status Tracking
  • Target Account Identification
  • Task Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Video Call Recording
  • Visual Analytics
  • Voice Mail
  • Web-based Deployment
  • Workflow Management
  • Total features24
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Dialer
  • Automated Scheduling
  • Batch Processing
  • Bulk Send
  • CRM
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call List Management
  • Call Management
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Tracking
  • Call Transfer
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Click Tracking
  • Client Management
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Document Templates
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Logs
  • Event Triggered Actions
  • Field Sales Management
  • Forecasting
  • Full Text Search
  • Inbox Management
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Location Tracking
  • Marketing Automation
  • Monitoring
  • Multi-Channel Communication
  • On-Demand Recording
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Dialer
  • Prioritization
  • Process/Workflow Automation
  • Progress Tracking
  • Proposal Management
  • Prospecting Tools
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recording
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Signature Management
  • Status Tracking
  • Target Account Identification
  • Task Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Video Call Recording
  • Visual Analytics
  • Voice Mail
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations88
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Docsify logo

Docsify

One of the best sales and email producivity tools in the making

Reviewed 3 years ago

Overall experience is average. The excitement of using a great product like Docsify fades quickly when faced with the seemingly never-ending issues with their software. Will be industry leading software once the kinks have been ironed out.

Pros

In-depth tracking. The ability to track document pages viewed gives great insight into which pages of the proposal or document the recipient spent time on, this helps prepare for rebuttals and close more sales. Link tracking and per-recipient tracking with both desktop and email real-time notifications are great. The ability to add Facebook remarketing pixel to document viewers makes this a very well rounded extension.

Cons

Bugs. After being featured on Appsumo and other lifetime deal sites, the app has had its fair share of bugs which continue to plague its users with daily issues.