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Cloud Store
eCommerce Software for Ticketing Businesses
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Recommended
Beata H.
Hospitality, 501-1,000 employees
Used daily for 2+ years
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We are able to successfully sell and yield online lift tickets.
The Cloudstore integrates well on our website and the calendar view is very user friendly. Simple sales are easily made when compared to other competitors.
The number one missing feature is a cart. Customers must check out multiple times when purchasing different products. Implentation of rate changes can take up to two weeks. However, my sales rep,[SENSITIVE CONTENT], was able to provide documentation that allowed me to send updates in their format, which allowed for same day rate updates.
Eleni T.
Leisure, Travel & Tourism, 51-200 employees
Used daily for 2+ years
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Overall, a great decision to begin working with Catalate!
Customer service, support, and urgency exhibited by them.
Time frame to add software suggestions that we would like to use.
Thank you, Eleni, for the great review! We're happy you are pleased with our service, and would welcome any ideas you have for product improvements for the future.
Josh E.
Recreational Facilities and Services, 51-200 employees
Used daily for 2+ years
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It is very easy to use for the customer and also to make changes as an admin.
The software has evolved since we have been using it. There are still things that we would like to see that would help the user in the end but we are very happy with the service so far.
Thank you for the review, Josh! Please always feel free to suggest product recommendations to your account manager. We love your input and ideas!
Verified reviewer
Information Technology and Services, self-employed
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The information available at the tips of customer With greater transparency make sure customer have full control over the purchase they are trying to make from cloud store. Really helps to drive revenue and add value whereas other features like Analytics which is very essential in today’s business world add 360° view of business.
No specific issues but more features where you have option to integrate with different other business applications which is actually growing for this particular software.
Thank you for your review! We'd love to understand what integrations in particular you're looking for. Please feel free to reach out to partners@catalate.com.
Ron H.
Recreational Facilities and Services, 201-500 employees
Used daily for 2+ years
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Very pleased.
Intuitive for our guests. Allows us to manage capacities.
Some of the nuances of managing daily capacities.
Kevin M.
Sports, 51-200 employees
Used daily for 2+ years
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It provides us what we need but there are limitations that I'd love to see overcome as shown in the Cons section.
* dynamic pricing * keeping track of arrivals for the day * provides critical information to prepare for guests
* Dynamic pricing is per product, not across related products * new look for arrivals list * would love to have the option to make a product private (IE: product only available via a link we could send to specific people as opposed to having it visible to all customers)
Michael P.
Sports, 51-200 employees
Used daily for 2+ years
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Selling season passes and encouraging early purchases has helped us forecast how busy we may be on any given day.
We have been using Liftopia/Catalate for many years now, and have found offering a cloud based platform well worth the effort. Catalate makes managing online sales easy, no down-time or interface issues to deal with, they take care of it all.
A direct integration into our point of sale system would be very nice. currently we have to check in the customer via extranet, then redeem the ticket through our POS.
Thank you for your review, Michael! If you're willing to share what POS you use, that would be very helpful so we can take it into consideration for future product development. Please feel free to email partners@catalate.com. Thank you for using Cloud Store!
Mark M.
Recreational Facilities and Services, 201-500 employees
Used daily for 2+ years
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We have more than tripled our e-commerce sales since converting to cloud store.
The dynamic pricing engine built into the e-commerce platform drives guest decision making and transactions.
I would prefer a few more direct integrations into existing software platforms. (i.e. CRM, POS, or even Zapier)
Thanks for the review, Mark! A big focus for us going forward is how our platform interfaces with other systems, so stay tuned!
Pete M.
Sports, 201-500 employees
Used daily for 2+ years
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Cloud store has helped us become a leader in the industry and solved our POS system issues. We are very happy with the product and the support team. They continue to innovate every year and we know that it will continue.
It's easy to use on the front end and always works. It is also easy to manage on the back end. We rely very heavily on selling ticket, rentals, lessons, etc through this platform.
You can only purchase one product at a time. It would be better to be able to purchase more than one product at a time.
Thank you, Pete, for the review! We're working on our next year product roadmap now and will keep you updated on changes that will help your customers to purchase multiple products.
Donna H.
Recreational Facilities and Services, 51-200 employees
Used daily for 2+ years
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Our customers love the convenience of purchasing our products through our website/cloud store. Our company loves the information that is provided in daily, weekly, month & annual reports.
I can access arrivals and other analytics at any time. It allows us greater reach in offering our products and also convenience for our guests to purchase in advance without having to be at our location or call.
I really have no complaints - although it would be great if we could make minor changes to product descriptions, etc without having to contact Partner Services.
Thanks for the review Donna! We wanted to let you know that product release has been completed that enables you to edit product descriptions yourself!
Mandy D.
Leisure, Travel & Tourism, 11-50 employees
Used daily for 2+ years
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Very user Friendly and amazing support from Catalate
Nothing to complain about! Love this system and how user friendly it is!
Thanks for the review, Mandy!
Laura G.
Leisure, Travel & Tourism, 51-200 employees
Used daily for 2+ years
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Ce logiciel est assez simple d'utilisation et intuitif, et le service client est excellent - toujours disponible et très réactif.
Le choix d'une interface client plus attractif et personnalisable serait souhaitable, y compris au niveau de la présentation de produits via des photos. Ce serait plus simple de pouvoir modifier les textes nous-même, on gagnerait du temps. Rajouter le menu de création de codes promo au menu principal serait un plus.
Showing original review in French. See translation
Christian W.
Leisure, Travel & Tourism, 201-500 employees
Used daily for 2+ years
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Effizienter Prozess für den Hauptanwendungsfall.
Funktionaler Buchungsprozess, Integration SwissPass, Verknüpfung mit Skidata
Fehlende Funktionen: Prozentualer Gutschein auf ein spezifisches Produkt. Möglichkeit für den Käufer verschiedene Produkte in den Warenkorb zu legen.
Showing original review in German. See translation
Thank you for the review, Christian. Your account manager should be keeping you up to date shortly with updates regarding requested product features.