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Webex Experience Management
Customer experience analytics software
(7)
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Q. Who are the typical users of Webex Experience Management?
Webex Experience Management has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Webex Experience Management support?
Webex Experience Management supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does Webex Experience Management support mobile devices?
Webex Experience Management supports the following devices:
Android, iPad, iPhone
Q. Does Webex Experience Management offer an API?
Yes, Webex Experience Management has an API available for use.
Q. What other apps does Webex Experience Management integrate with?
Webex Experience Management integrates with the following applications:
Salesforce Service Cloud, Salesforce Starter, Freshdesk, Salesforce Sales Cloud, Mailchimp, Marketo Engage, Zendesk Suite
Q. What level of support does Webex Experience Management offer?
Webex Experience Management offers the following support options:
FAQs/Forum, Phone Support, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base
Webex Experience Management - formerly CloudCherry - helps businesses to improve customer experiences and gain greater insight across customer journeys by mapping their experiences across all touchpoints within an organization. Used by leading global enterprises today to delight their customers, the platform helps leaders map and capture omni-channel feedback across the customer’s journey, empowers every single person within the organization with data-driven insights and real-time actionability, and integrates with leading systems of records to make CX a key driver of growth and profitability.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
19
Per month
Flat Rate
Value for money
4.3
/5
21
Starting from
No pricing info
Value for money contenders
Functionality
4.0
/5
21
Total features
16
3 categories
Functionality contenders
Overall Rating
4.2
/5
21
Positive reviews
12
4
4
0
1
Overall rating contenders