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CM.com vs ALMA Chatbot Comparison

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Overview

CM.com is a cloud-based conversational commerce platform, which enables businesses to implement payment solutions for stores...

ALMA Chatbot is a web-based chatbot tool that can be used to capture leads, gather contact information, provide information...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$19.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(5)

5

4

3

2

1

5

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(4)

5

4

3

2

1

3

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features101
  • 2-Way Messaging
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Audio / Video Conferencing
  • Authentication
  • Auto-Responders
  • Automated Responses
  • Barcode / Ticket Scanning
  • Batch Communications
  • Behavioral Analytics
  • Billing & Invoicing
  • Call Center Management
  • Call Recording
  • Call Routing
  • Campaign Management
  • Campaign Segmentation
  • Channel Attribution
  • Chat/Messaging
  • Chatbot
  • Contact Database
  • Contact Management
  • Content Management
  • Contextual Targeting
  • Coupons
  • Customer Database
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Integration
  • Document Storage
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Automation
  • Email Distribution
  • Email Management
  • Email Marketing
  • Engagement Analytics
  • Event Ticketing
  • Event Tracking
  • File Sharing
  • For Sales Teams/Organizations
  • For eCommerce
  • GDPR Compliance
  • Geotargeting
  • Group Messaging
  • Human Handover
  • IVR / Voice Recognition
  • Intent Recognition
  • Interactive Content
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Location-Based Marketing
  • MMS
  • Machine Learning
  • Mass Texting
  • Match & Merge
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-User Collaboration
  • Natural Language Processing
  • On-Demand Communications
  • One-to-One Messaging
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Polls/Voting
  • Pre-Configured Bot
  • Predictive Analytics
  • Process/Workflow Automation
  • Product Recommendations
  • Promotions Management
  • Prospecting Tools
  • Push Notifications
  • Queue Management
  • Real-time Conversations
  • Reminders
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Scheduled Messaging
  • Self Service Portal
  • Shortcodes
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Task Progress Tracking
  • Template Management
  • Text-to-Win
  • Third Party Integrations
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features31
  • 2-Way Messaging
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Audio / Video Conferencing
  • Authentication
  • Auto-Responders
  • Automated Responses
  • Barcode / Ticket Scanning
  • Batch Communications
  • Behavioral Analytics
  • Billing & Invoicing
  • Call Center Management
  • Call Recording
  • Call Routing
  • Campaign Management
  • Campaign Segmentation
  • Channel Attribution
  • Chat/Messaging
  • Chatbot
  • Contact Database
  • Contact Management
  • Content Management
  • Contextual Targeting
  • Coupons
  • Customer Database
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Integration
  • Document Storage
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Automation
  • Email Distribution
  • Email Management
  • Email Marketing
  • Engagement Analytics
  • Event Ticketing
  • Event Tracking
  • File Sharing
  • For Sales Teams/Organizations
  • For eCommerce
  • GDPR Compliance
  • Geotargeting
  • Group Messaging
  • Human Handover
  • IVR / Voice Recognition
  • Intent Recognition
  • Interactive Content
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Location-Based Marketing
  • MMS
  • Machine Learning
  • Mass Texting
  • Match & Merge
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-User Collaboration
  • Natural Language Processing
  • On-Demand Communications
  • One-to-One Messaging
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Polls/Voting
  • Pre-Configured Bot
  • Predictive Analytics
  • Process/Workflow Automation
  • Product Recommendations
  • Promotions Management
  • Prospecting Tools
  • Push Notifications
  • Queue Management
  • Real-time Conversations
  • Reminders
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Scheduled Messaging
  • Self Service Portal
  • Shortcodes
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Task Progress Tracking
  • Template Management
  • Text-to-Win
  • Third Party Integrations
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

CM.com vs. ALMA Chatbot

See how CM.com and ALMA Chatbot stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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