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Coconut Software vs Goldie Comparison

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Good recommendations?

Goldie logo

Goldie

93pts

Overview

At Coconut Software, we believe that connecting with your financial institution should feel as breezy as a day at the beach....

Category Leaders

Easily schedule appointments, send reminder messages to reduce no-shows, get more bookings with a free stunning online booking...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

18

5

4

3

2

1

12

4

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

972

5

4

3

2

1

769

171

24

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The customer success and customer support teams have been very helpful with answering any questions that we had about the software itself.
Happy that they are a local Saskatoon company that makes a quality package and they answer my questions quickly.
I like the layout of the schedule, ease of use for both us and clients, fair value, holding credit cards for appointments.

Pros

Amazing for my use case so far. Will be interesting to see how good it continues to work as I scale up.
I love the product, it's easy to use and integration with the calendar is amazing, people booking at all hours is fantastic.
I really love this app, I like it even more since I attached the software to Instagram. Love it, really easy to use.

Cons

Full keyboard navigability (see WAVE at wave.webaim.org; i have a temporary disability with both typing/mousing and it hurts to not have full keyboard control).
Merge the Dashboard and Lobby areas. I am not totally clear as to why they are 2 separate areas.
It's a bit harder to move multiple appointments around some blocked out times, but I also know its because I'm trying to book 20 appointments for the same customer and its not the intended use.

Cons

A few days ago It sent two reminders to two clients that didn't correlate to the appointments in the calendar. This meant two lost appointments, loss of $300 and having to reschedule clients.
I hate the unlimited msg advertising which is not unlimited. They should fix that issue.
The fact it freeZes a lot and I’m always having to update constantly. Clients also have trouble booking and I have to do it manually.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features39
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Automated Responses
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Branch Optimization
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Profiles
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Electronic Forms
  • Electronic Payments
  • Employee Management
  • Employee Scheduling
  • Engagement Tracking
  • Event Calendar
  • Event Scheduling
  • Feedback Management
  • For Barbershops
  • For Medical Spas
  • For Salons and Spas
  • Group Scheduling
  • In-Person Payments
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Role-Based Permissions
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Calendars
  • Third-Party Integrations
  • Timesheet Management
  • Transaction History
  • Two-Way Communication
  • Visual Analytics
  • Website Integration
  • Total features81
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Automated Responses
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Branch Optimization
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Profiles
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Electronic Forms
  • Electronic Payments
  • Employee Management
  • Employee Scheduling
  • Engagement Tracking
  • Event Calendar
  • Event Scheduling
  • Feedback Management
  • For Barbershops
  • For Medical Spas
  • For Salons and Spas
  • Group Scheduling
  • In-Person Payments
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Role-Based Permissions
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Calendars
  • Third-Party Integrations
  • Timesheet Management
  • Transaction History
  • Two-Way Communication
  • Visual Analytics
  • Website Integration

Integrations

  • Total integrations8
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations1
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

SV
AvatarImg

Soni V.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Excellent

Reviewed 4 years ago

Excellent software. Very easy to use.

Pros

Easy to use. Appointfix is very good software.

Cons

Need payment options .It’s very helpful for my business.

AM
AvatarImg

Angela M.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Goldie logo

Goldie

Great App!

Reviewed 3 years ago

Good

Pros

Lovely app with easy user interface my clients and me love it!

Cons

Nothing I like the app and software-

nd
AvatarImg

nicolene d.

Consumer Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Love having a receptionist without salary cost 😉

Reviewed 2 years ago
Pros

Less admin for me, especially when I'm busy and can't get back to clients to schedule appointments

Cons

I haven't had any problems with software

UT
AvatarImg

Uddhav T.

Financial Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

EASY TO USE AND STAY CONNECTED WITH CLIENTS

Reviewed 3 years ago

NICE

Pros

AUTOMATION AND SYNC WITH MOBILE CALENDAR

Cons

NO SINGLE THING, OVEREALLL SOFTWARE IS GOOD

LT
AvatarImg

Landi T.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Amazing service and support

Reviewed 3 years ago

I love that I always have my “diary” on hand, all services can be customised and easily edited.

Pros

I love how simple this software is, so easy to use

Cons

Not available for desktop only an app software

SS
AvatarImg

Sabra S.

Cosmetics, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Best booking software

Reviewed 5 years ago

I tried many software but appointfix is the best.

Pros

Easy to set-up, easy to use, I use free version but no dramas, & never slow down.

Cons

Nothing that i know. It always best app for bookings.

KC
AvatarImg

Kim C.

Cosmetics, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Excellent appointment software

Reviewed 5 years ago

I was looking for an appointment software to update my booking system for my hair business and I tried 7 different ones before I found Appointfix. It was so easy to enter client and service info compared to the others I tried! My clients love the automated reminders as well.

Pros

This software is very customizable, easy to set up and use and the customer support is phenomenal!

Cons

There's nothing I don't like about this software.

JM
AvatarImg

Janean M.

Sports, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Upgraded My Customer Service

Reviewed 5 years ago

Easy to use. Just downloaded app & started. User friendly. Not complicated at all.

Pros

Being able to send my client a booking confirmation & reminder of their appointment. I am getting cancellations in advance and 0 no-shows now.

Cons

I have had zero issues with the software.

HA
AvatarImg

Hernán Andrés D.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Appointfix Excellent

Reviewed 3 years ago
Pros

Easy to use, very fast for sheduling My only suggestion is that the application allows you to change language for those who take time

Cons

The software is excellent, his quality is perfect.

SS
AvatarImg

Sean S.

Professional Training & Coaching, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Goldie logo

Goldie

Sean’s review

Reviewed 3 years ago

I’ve enjoyed using the app since buying it. It’s made my scheduling of lessons very easy

Pros

Ease of sharing the link with my customers and the ability to modify my schedule

Cons

Nothing bothered me too much about the software

Js
AvatarImg

Joy s.

Retail, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

BEST APPLICATION FOR A BUSINESS OWNER

Reviewed 3 years ago

i’m the happiest business owner! with this software i don’t have to stress about reminding my clients when their application is the application does the reminders i’m super grateful

Pros

i love the fact that my clients can book an appointment online at their convenience! not just that, it’s so easy to use and understand, so happy i found this application

Cons

i love everything about this software! i don’t hate anything

LJ
AvatarImg

Latrise J.

Consumer Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Love this booking app!

Reviewed 3 years ago

I use it to manage appointments booked by clients. Love how it stores everything related to my appointments.

Pros

Very customer friendly which matters most!

Cons

No cons, I love the software and what it offers.

KT
AvatarImg

Karen T.

Professional Training & Coaching, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Excellent

Reviewed 5 years ago

Life is busy for us all, I know I rely on reminders for appointments myself. I love Appointfix for its ease of use and for the difference it has made to our "did not attend" rate. We remind the day before and two hours before. This give clients the opportunity to reschedule if it does not suit them. And allows us time to re-book other from our wait-list.

Pros

It is easy to use, efficient, reliable and perfect for our Counselling business. Clients love the reminders.

Cons

We do not have any issues with this software.

CA
AvatarImg

Cristina A.

Hospitality, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Goldie logo

Goldie

review

Reviewed 3 years ago
Pros

very pleased with all the database and accuracy

Cons

there is nothing i did not like about the software

SG
AvatarImg

Swati G.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Goldie logo

Goldie

Great App

Reviewed 3 years ago

Very good

Pros

User friendly Software and easy to use.

Cons

Needs more improvisation on the tools section.

PM
AvatarImg

Penelope M.

Cosmetics, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Goldie logo

Goldie

I was enjoying using it until the sudden change

Reviewed 3 years ago
Pros

The software is reliable and user friendly

Cons

The pricing was on our business budget. For it to increase by over R2000. That is a real steep

RM
AvatarImg

Rebecca M.

Hospital & Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

For aesthetics

Reviewed 4 years ago

Good

Pros

Great software, easy to use and customise. Very happy

Cons

I don’t like the txt limit and that I have to buy more, it’s should be unlimited. It’s more expensive than other software and I feel the txt should be included at an unlimited level.

DJ
AvatarImg

Denise J.

Education Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Love this App!

Reviewed 5 years ago

I love this app for keeping track of my appointments. It allows me to send out messages for bookings & reminders easy so that I never forget. It has also been extremely helpful that the app keeps track of my clients' appointment history. This feature is great for bookkeeping purposes.

Pros

That is tracks my clients history for bookings.

Cons

There was ABSOLUTELY nothing that I did not like about this software.

KR
AvatarImg

Kassandra R.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

amazing

Reviewed 3 years ago
Pros

I loved how user friendly, quick to the point the software is.

Cons

I love everything about the software. Maybe an option for inventory?

as
AvatarImg

apud s.

Civic & Social Organization, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Goldie logo

Goldie

you are best

Reviewed 3 years ago

smart.easy .and optimal report

Pros

Appointfix one of the best software I"ve been trying

Cons

I never found the online booking as good as appointfix

RA
AvatarImg

Rachael Anne B.

Consumer Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Loved it, still loving it!

Reviewed 2 years ago

I'm very happy with the software and support team - keep up the great work!

Pros

The software is user friendly, easy to use and does what I need it to do. If there are any (rarely) issues they are resolved super promptly - it's a good product and an affordable price that is constantly being improved.

Cons

Prior to the most recent update I trued premium but it didn't work for myself and colleague - I believe the new changes made to the originating reminder number (formally just a generic appoint fix number) resolves this - so if this is the case then... Winner!

CH
AvatarImg

Celina H.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Top quality

Reviewed 3 years ago
Pros

Easy use of the software. And client booking with instant text messsges

Cons

Need to be able to store client credit card I fo for missed appointments

AvatarImg
AvatarImg

Sebastiano D.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Best online booking

Reviewed 2 years ago
Pros

You con find many things also in free base version i

Cons

No, i like the software is easy, it s Perfect for my job

HS
AvatarImg

Howard S.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Goldie logo

Goldie

Notes and online re scheduling is poor

Reviewed 2 years ago

It's okay but not great, I have been looking at other software due to issues above

Pros

Simple, affordable, easy, reminders and texts are good

Cons

The notes just dissappear for clients. Client's cannot reschedule o line if the booking was done by me and not by them online. I wish this integrated with izettle.

PM
AvatarImg

Priyanka M.

Hospital & Health Care, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Goldie logo

Goldie

Good app

Reviewed 3 years ago
Pros

Ease of use and the intuitive nature of this software is very useful.

Cons

Everything seems perfect at present. A little more colourful would have been better.