Most popular features of all Customer Management apps
1 reviewers had the following to say about Coconut Software's features:
I like the layout of the schedule, ease of use for both us and clients, fair value, holding credit cards for appointments
Sometimes clients don't get their reminder, sometimes the credit card can't be charged for a no-show with Stripe, the program doesn't work with Safari browser/clients complain they can't book online, you only get 1 reminder sent out, now I get an error message when booking if the program is on too long, clients complain they have to keep putting in their cc# for every service they book
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Thanks for taking the time to leave a review, we appreciate the feedback, as we are always working to improve the tool.
We are happy to hear you like the layout and ease of use, but are sorry to hear about your unfortunate experience with some of the features. I can acknowledge we are currently working on some of the issues you mentioned. Additionally, we will be launching the ability to send out multiple reminders shortly, so please keep an eye out for that.
If you would like to discuss further, please give us a call at 1-888-257-1309.