Coconut Software Features List

Coconut Software

Enterprise-grade customer appointment scheduling

3.0/5 (1 review)

Coconut Software Feature Summary

  • Automatic appointment reminders
  • Reservations
  • Appointment scheduling
  • Recurring appointments
  • Online scheduling
  • Single Sign On
  • White label
  • Role based access control
  • Multi brand & locations
  • 2-way calendar sync
  • Metrics & performance reporting
  • Multiple text and email reminders
  • SLA & support
  • Customer booking tool
  • Email notification
  • Reporting and analytics
  • Dashboard and metrics
  • Appointment confirmations
  • Real-time reporting

Customer Management Feature Comparison

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API (273 other apps)
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Automatic Notifications (132 other apps)
Automatic Reminders (128 other apps)
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Calendar Management (124 other apps)
Contact Database (96 other apps)
Custom Fields (102 other apps)
Customer Database (103 other apps)
Customizable Branding (126 other apps)
Customizable Reporting (110 other apps)
Customizable Templates (107 other apps)
Data Import/Export (124 other apps)
Electronic Payments (99 other apps)
Email Integration (123 other apps)
Mobile Integration (100 other apps)
Reporting & Statistics (122 other apps)
Social Media Integration (112 other apps)
Third Party Integration (134 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


0 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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Coconut Software Feature Reviews

1 reviewers had the following to say about Coconut Software's features:

Jennifer Cuba

Not 100% reliable

2017-07-10

Pros

I like the layout of the schedule, ease of use for both us and clients, fair value, holding credit cards for appointments

Cons

Sometimes clients don't get their reminder, sometimes the credit card can't be charged for a no-show with Stripe, the program doesn't work with Safari browser/clients complain they can't book online, you only get 1 reminder sent out, now I get an error message when booking if the program is on too long, clients complain they have to keep putting in their cc# for every service they book

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Coconut Calendar


Hi Jennifer,
Thanks for taking the time to leave a review, we appreciate the feedback, as we are always working to improve the tool.

We are happy to hear you like the layout and ease of use, but are sorry to hear about your unfortunate experience with some of the features. I can acknowledge we are currently working on some of the issues you mentioned. Additionally, we will be launching the ability to send out multiple reminders shortly, so please keep an eye out for that.

If you would like to discuss further, please give us a call at 1-888-257-1309.

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