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Commence vs Funraise Comparison

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Overview

An affordable robust On Line CRM Software solution for businesses of 5 to 200 users that includes Contact Management, Activity...

Category Leaders

Funraise is a nonprofit fundraising platform that enables organizations to build fundraising websites as well as manage donations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

35

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

5

4

3

2

1

50

15

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Commence is a powerful tool that integrates marketing, sales and lead management seamlessly. Commence support has been amazing with a friendly knowledgeable staff eager to help.
We are excited to be on board with Commence CRM. The company did a fantastic job implementing the program and tailoring it to our requirements.
Robust functionality, easy to use and much more affordable. This company and product is very good, we realized value very quickly and they helped us get up to speed quickly.

Pros

We have had several leads over the past two years, but every interaction is with a positive, encouraging, knowledgable resource who offers the details to make our campaigns more successful.
For GivingTuesdayNow, we were able to efficiently and seamlessly build a campaign page and our Funraise rep was very helpful in providing feedback to ensure the page was optimized for success.
Our donors are happy, our accountant is happy, and I am happy with how little I need to do because everything runs automatically.

Cons

Inability to store files (docs, PDFs, etc) directly within the database. Lack of formatting options (highlighting, bullets) in text fields.
We have automated numerous departments and also SMB's with Commence and have yet to find a problem it will not bring a proper solution.
We have had employee complaints about redundancy and not as user friendly to navigate through.

Cons

It is difficult to make corrections in data and the search bar does not work particularly well. Double-processed some recurring donations.
The biggest downside is that there is no way for donors to update their recurring donations themselves, but I've been told for months that this is in the works.
When donations are dumped into salesforce, the campaign titles aren't exactly the same however I think this is a salesforce issue.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features40
  • API
  • Activity Management
  • Activity Tracking
  • CRM
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Channel Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contribution Tracking
  • Customer Database
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Management
  • Field Sales Management
  • Forecasting
  • Fundraising Management
  • Gift Matching Management
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Online Forms
  • Online Giving
  • Opportunity Management
  • Payment Processing
  • Performance Metrics
  • Pledge Management
  • Progress Reports
  • Progress Tracking
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Referral Tracking
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Summary Reports
  • Task Management
  • Template Management
  • Territory Management
  • Web Forms
  • Website Management
  • Workflow Management
  • Total features34
  • API
  • Activity Management
  • Activity Tracking
  • CRM
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Channel Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contribution Tracking
  • Customer Database
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Management
  • Field Sales Management
  • Forecasting
  • Fundraising Management
  • Gift Matching Management
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Online Forms
  • Online Giving
  • Opportunity Management
  • Payment Processing
  • Performance Metrics
  • Pledge Management
  • Progress Reports
  • Progress Tracking
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Referral Tracking
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Summary Reports
  • Task Management
  • Template Management
  • Territory Management
  • Web Forms
  • Website Management
  • Workflow Management

Integrations

  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations14
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Commence vs. Funraise

See how Commence and Funraise stack up against each other by comparing features, pricing, ratings, integrations, security & more.