This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Commence vs GetFeedback Comparison

Search

Add to Compare

Recommended for you

Bitrix24

monday.com

Salesforce Sales Cloud

HoneyBook

Caspio

Freshdesk

Good recommendations?

Overview

An affordable robust On Line CRM Software solution for businesses of 5 to 200 users that includes Contact Management, Activity...

GetFeedback is easy-to-use online survey software designed to improve response rates.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

35

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

5

4

3

2

1

32

7

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Commence is a powerful tool that integrates marketing, sales and lead management seamlessly. Commence support has been amazing with a friendly knowledgeable staff eager to help.
We are excited to be on board with Commence CRM. The company did a fantastic job implementing the program and tailoring it to our requirements.
Robust functionality, easy to use and much more affordable. This company and product is very good, we realized value very quickly and they helped us get up to speed quickly.

Pros

The solution is very easy to use, the surveys look great and get great response rates, and it integrates with Salesforce which makes reporting super easy.
I love the platform and how easy and fun is to do the surveys and its an easy way to get a feedback from your customers.
I love the interface for creating surveys - super easy to use and they offer nice templates that make my surveys look very custom.

Cons

Inability to store files (docs, PDFs, etc) directly within the database. Lack of formatting options (highlighting, bullets) in text fields.
We have automated numerous departments and also SMB's with Commence and have yet to find a problem it will not bring a proper solution.
We have had employee complaints about redundancy and not as user friendly to navigate through.

Cons

Problems with changing creator's account password. Tech support ineffective in solving some basic, continual problems.
If anything, it could be a little cheaper, but I'd really struggle to criticise this software.
Very expensive if you want to have the Salesforce connection. Also I think the customisation of the surveys is a bit poor, there should be an option to edit CCS, HTML, etc.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features40
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • CRM
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Channel Management
  • Complaint Monitoring
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Marketing
  • Feedback Management
  • Field Sales Management
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Negative Feedback Management
  • Opportunity Management
  • Performance Metrics
  • Predictive Analytics
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Question Branching
  • Question Library
  • Question Piping
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shared Contacts
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Territory Management
  • Text Analysis
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Widgets
  • Workflow Management
  • Total features46
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • CRM
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Channel Management
  • Complaint Monitoring
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Marketing
  • Feedback Management
  • Field Sales Management
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Negative Feedback Management
  • Opportunity Management
  • Performance Metrics
  • Predictive Analytics
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Question Branching
  • Question Library
  • Question Piping
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shared Contacts
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Territory Management
  • Text Analysis
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Widgets
  • Workflow Management

Integrations

  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations15
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk