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Commence vs GoodSync Comparison

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Overview

An affordable robust On Line CRM Software solution for businesses of 5 to 200 users that includes Contact Management, Activity...

Category Leaders

GoodSync is a complete data backup and synchronization solution for businesses of any size with centralized management and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

39.95

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

35

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

5

4

3

2

1

54

26

3

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

Commence is a powerful tool that integrates marketing, sales and lead management seamlessly. Commence support has been amazing with a friendly knowledgeable staff eager to help.
We are excited to be on board with Commence CRM. The company did a fantastic job implementing the program and tailoring it to our requirements.
Robust functionality, easy to use and much more affordable. This company and product is very good, we realized value very quickly and they helped us get up to speed quickly.

Pros

It's nice to have some of the community support to help answer questions and muddle through a specific set up you'd like to see, but for the most part, it's pretty easy to figure out.
GoodSync customer service is great and very responsive. I was able to work out a fair price for a particular situation, specific to my case.
GoodSync has a good UI that is intuitive and the manual is excellent. Simple file syncronization tasks are easy to setup and can be easily autimated if needed.

Cons

Inability to store files (docs, PDFs, etc) directly within the database. Lack of formatting options (highlighting, bullets) in text fields.
We have automated numerous departments and also SMB's with Commence and have yet to find a problem it will not bring a proper solution.
We have had employee complaints about redundancy and not as user friendly to navigate through.

Cons

I reported this unbeleivably rude and poorly informed tech to the company and received a refund and a statement that they have problems getting SMB to work.
Infrequently, there are errors that I can't understand.
I asked for a supervisor to contact me by phone so we could step thru the process of what was happening but they wouldn't do do that. I can no longer run the program I paid for.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features40
  • API
  • Activity Dashboard
  • Activity Management
  • Alerts / Escalation
  • Audit Trail
  • Backup Log
  • Backup Scheduling
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Channel Management
  • Cloud Backup
  • Compression
  • Contact Database
  • Contact Management
  • Continuous Backup
  • Contract/License Management
  • Customer Database
  • Data Import/Export
  • Data Synchronization
  • Deduplication
  • Disaster Recovery
  • Document Storage
  • Email Management
  • Email Marketing
  • Encryption
  • Field Sales Management
  • File Transfer
  • Forecasting
  • Incremental Backup
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Local Server Options
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multiple Format Support
  • Multiple System Support
  • Opportunity Management
  • Performance Metrics
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Synchronization
  • Referral Tracking
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting/Analytics
  • SSL Security
  • Sales Forecasting
  • Sales Pipeline Management
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Task Management
  • Territory Management
  • Web Access / Restoration
  • Workflow Management
  • Total features28
  • API
  • Activity Dashboard
  • Activity Management
  • Alerts / Escalation
  • Audit Trail
  • Backup Log
  • Backup Scheduling
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Channel Management
  • Cloud Backup
  • Compression
  • Contact Database
  • Contact Management
  • Continuous Backup
  • Contract/License Management
  • Customer Database
  • Data Import/Export
  • Data Synchronization
  • Deduplication
  • Disaster Recovery
  • Document Storage
  • Email Management
  • Email Marketing
  • Encryption
  • Field Sales Management
  • File Transfer
  • Forecasting
  • Incremental Backup
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Local Server Options
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multiple Format Support
  • Multiple System Support
  • Opportunity Management
  • Performance Metrics
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Synchronization
  • Referral Tracking
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting/Analytics
  • SSL Security
  • Sales Forecasting
  • Sales Pipeline Management
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Task Management
  • Territory Management
  • Web Access / Restoration
  • Workflow Management

Integrations

  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Commence vs. GoodSync

See how Commence and GoodSync stack up against each other by comparing features, pricing, ratings, integrations, security & more.