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Commence vs Highrise Comparison

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Overview

An affordable robust On Line CRM Software solution for businesses of 5 to 200 users that includes Contact Management, Activity...

Simple CRM to store and share and manage leads and prospects; communicate with team members; and manage follow ups.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

24

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

35

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

77

37

6

5

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Commence is a powerful tool that integrates marketing, sales and lead management seamlessly. Commence support has been amazing with a friendly knowledgeable staff eager to help.

MN

Mary Nicolazzo

We are excited to be on board with Commence CRM. The company did a fantastic job implementing the program and tailoring it to our requirements.

BS

Bob S.

Robust functionality, easy to use and much more affordable. This company and product is very good, we realized value very quickly and they helped us get up to speed quickly.

NT

Nicholas Todd

Pros

This is an affordable and easy to use CRM, freeing up time to those important things (like selling). The functionality is basic but really quite sufficient, and that's also why it's very easy to use.

SS

Samuli S.

The ease of use, features, prices, and tutorials are all amazing. There's quite a few small features like BCCing all emails to your customer so you can review conversations is a game changer.

IC

Ivan C.

We love Highrise because of its user friendliness, the many features in the meantime (and this is increasing ever more!). Great support team to, very much on the ball.

BV

Benedikt V.

Cons

Inability to store files (docs, PDFs, etc) directly within the database. Lack of formatting options (highlighting, bullets) in text fields.

RR

Randy R.

We have automated numerous departments and also SMB's with Commence and have yet to find a problem it will not bring a proper solution.

HW

Hans W.

We have had employee complaints about redundancy and not as user friendly to navigate through.

JR

Jenny R.

Cons

I sent something out to all my clients, but I work with restaurants and some email addresses were dead and they shut me down temporarily. Real email tools won't be so stringent.

IC

Ivan C.

Some forget to put notes or document daily itinerary, progress and failures. If this happens, this software fails to achieve what the application was built for.

ML

Maria Lenin L.

We have previously paid thousands of pounds for a CRM system (allied to a popular accounts package) which was a disastrous mistake.

LK

Laurence K.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features40
  • API
  • Activity Management
  • CAN SPAM Compliance
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Channel Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Support
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Marketing
  • Field Sales Management
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Referral Tracking
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Template Management
  • Territory Management
  • WYSIWYG Editor
  • Workflow Management
  • Total features33
  • API
  • Activity Management
  • CAN SPAM Compliance
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Channel Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Support
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Marketing
  • Field Sales Management
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Referral Tracking
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Template Management
  • Territory Management
  • WYSIWYG Editor
  • Workflow Management

Integrations

  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations160
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk