Como Features

Como

End-to-End Customer Engagement Inside Your POS

4.25/5 (8 reviews)

Como Feature Summary

  • Content syndication
  • Analytics
  • CRM
  • Membership management
  • Member portal
  • Push notifications
  • Customizable branding
  • Customer filters
  • Email integration
  • Incentivization
  • Multi-channel communication
  • Multi-location
  • POS integration
  • Real time analytics
  • Club member registration
  • Rules-based workflow
  • SMS communication
  • Social media integration
  • Third party integration
  • Trend analysis
  • Customer segmentation
  • No-card customer loyalty system
  • Customer feedback & surveys
  • Business intelligence
  • Reward management & distribution
  • Customer activity tracking
  • Customer engagement
  • Customer experience management

Competitor Feature Comparison

API
Business Intelligence
Communication Management
Customer Activity Reporting
Customer Experience Management
Customer Segmentation
Customizable Branding
Data Filtering
Email Integration
Email Invitations & Reminders
Engagement Analytics
Feedback Collection
Gamification
Gift Card System
Incentive Programs
Loyalty Program
Multi-Channel Communication
Multi-Location
POS
POS Integration
Product Catalog
Real Time Analytics
Referral Tracking
Registration Management
Reporting & Statistics
Rewards Management
Rules-Based Workflow
SMS Integration
Social Media Integration
Surveys & Feedback
Third Party Integration
Trend Analysis
Learn moreCompare App
API
Business Intelligence
Communication Management
Customer Activity Reporting
Customer Experience Management
Customer Segmentation
Customizable Branding
Data Filtering
Email Integration
Email Invitations & Reminders
Engagement Analytics
Feedback Collection
Gamification
Gift Card System
Incentive Programs
Loyalty Program
Multi-Channel Communication
Multi-Location
POS
POS Integration
Product Catalog
Real Time Analytics
Referral Tracking
Registration Management
Reporting & Statistics
Rewards Management
Rules-Based Workflow
SMS Integration
Social Media Integration
Surveys & Feedback
Third Party Integration
Trend Analysis
Visit WebsiteCompare App
API
Business Intelligence
Communication Management
Customer Activity Reporting
Customer Experience Management
Customer Segmentation
Customizable Branding
Data Filtering
Email Integration
Email Invitations & Reminders
Engagement Analytics
Feedback Collection
Gamification
Gift Card System
Incentive Programs
Loyalty Program
Multi-Channel Communication
Multi-Location
POS
POS Integration
Product Catalog
Real Time Analytics
Referral Tracking
Registration Management
Reporting & Statistics
Rewards Management
Rules-Based Workflow
SMS Integration
Social Media Integration
Surveys & Feedback
Third Party Integration
Trend Analysis
Visit WebsiteCompare App

Como Feature Reviews

7 reviewers had the following to say about Como's features:

Anonymous
(Food & Beverages company, 51-200 employees)

QSR Loyalty Program

2019-04-24

We are easily able to manage our customer database and have a constant line of communication with our guests either by email, push or sms messaging.

Pros

-Real-time ability to make changes to functions and customer databases -Campaign creator assists in ensuring proper functionality are set -Great interaction with our Account Manager [SENSITIVE CONTENT HIDDEN] -Real-time analytics and KPI's

Cons

-Slow integration with Revel Customer Facing Display option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lesli Tanski

An evolving product that is always finding ways to become better and help our business grow.

2018-07-23

We really like being able to see how much more our members spend in our stores than non-members. This is a huge incentive to our sales team to push this product.

Pros

The support has been unmatched and they are always available not only to help but to accept your suggestions and feedback. The dashboard is relatively easy to read, easy to customize and provides really important data.

Cons

Finally, a full integration with AccuPos would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jean Iennaco

Our customers love our new loyalty program!

2018-07-18

We are able to have a more personalized experience with our customers and gather data to help us expand our business.

Pros

We are able to capture customer data to help us grow and compete with the online giants.

Cons

Separating our locations for billing and access to the management console is an issue at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Meredith Osburn

Como Sesnse - Rewards in a retail non-for-profit

2019-04-15

Knowing that customer support is always available and they are ever working to enhance our experience with the product has been a comfort.

Pros

The customization of an app tailored to your needs as a not-for-profit business is a grossly, underutilized tool.

Cons

The most frequent issue we experience is the communication between our POS host and this software. It has been addressed and the partners are constantly looking for ways this can be enhanced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 51-200 employees)

Helped my business

2019-07-16

Pros

Rewards are amazing integration is so easy.

Cons

Sometimes buggy but support team and AM are always helpful

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda Rossi

The functionality of this software is very useful, and customer service helpful.

2018-07-24

Pros

As an administrator and back end user, it has been nice to be able to look deeper into the various customer & sales statistics made accessible through the software.

Cons

When changing our existing rewards system (via quickbooks), we encountered several hiccups with failure to import existing customers successfully.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura V.

Easy transition to a new reward program who brings benefits to our business and customers!

2018-07-24

Increase sale!

Pros

The team at Como Sense is very professional and they help as soon as possible with any questions or problems. Customers are very happy to get their rewards more often and benefit from promotions.

Cons

Using this software from the past 6 months I can't tell yet what needs to be improved but I will let them know if will be anything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more