Explore a recommended list of iTouchVision Contact Centre alternatives for your business in 2019. Compare alternatives to iTouchVision Contact Centre side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.Read more about Qualtrics
Integrated sales & marketing software for growing teams
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.Read more about EngageBay
Messenger-based sales tool for SMBs and entrepreneurs
amoCRM is the world's first messaging-powered CRM. It features customizable sales pipelines, lead tracking, multichannel communication, integrations with the most popular chat apps and much more. Read more about amoCRM
Story is a cloud-based solution designed to help businesses manage workflows relating to marketing content across multiple digital platforms to drive customer engagement and ROI. It lets users deliver data-driven content to a targeted audience across leading social media channels.Read more about Story
Customer experience management and analytics platform
SmartKarrot is a cloud-based customer & product success solution, which assists businesses with customer experience management and behavioral analytics. Key features include granular analysis, account health monitoring, feedback collection, predefined templates, referral tracking, and notifications.Read more about SmartKarrot
NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions.Read more about SurveyMonkey CX
Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation.Read more about Nickelled
Assessment scoring, survey and feedback tool for coaches
Assessment Generator is a cloud-based assessment management solution which helps coaches and small businesses with online quiz, assessment, and survey creation. Key features include feedback management, customizable branding, employee review, audience segmentation, and reporting.Read more about Assessment Generator
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
CleverTap enables growth and retention teams to manage and improve the impact of mobile marketing across the entire customer lifecycle. Leverage user data, automation, AI/ML, and personalization techniques in one enterprise platform. Read more about CleverTap
Email Marketing Software that is Affordable & Intuitive
SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9.Read more about SendX99/month.
Communications platform for public affairs and advocacy
Phone2Action is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress… Read more about Phone2Action
Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers… Read more about Aimtell
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time.Read more about CloudTalk
Zoho CRM Plus being a unified platform, is the ideal solution for businesses looking to provide enhanced customer experiences with streamlined administration, omnichannel customer engagement, social media marketing, powerful analytics, built-in AI, intelligent chat bots and more.Read more about Zoho CRM Plus
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers. Read more about Huddle
Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters.Read more about Revetize
Disciple is where communities thrive. Our community management platform helps people build independent, valuable and trusted communities in a safe space that they own and control. Create your own unique social space today. Read more about Disciple
Net Promoter Score & customer experience management software
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS.Read more about Promoter.io
Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and customized graphical coach marks that engages visitors, showcases key offers and guides users through website funnels.Read more about Toonimo Toonimo offers a comprehensive analytics dashboard in order to track user engagement and conversions.
NeuroTags is a suite of cloud-based solutions, which help manage product distribution, brand promotion, and safety via digital marketing, anti-counterfeiting & brand protection measures. It uses AI-based serialization technology to assign codes to products, enabling users to prevent product cloning.Read more about NeuroTags
Kangaroo Rewards is a digital loyalty program with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: Advanced Promotional Engine, Auto-campaigns: Emails, SMS, Push; Custom white label app, Reporting, Social Media Referrals… Read more about Kangaroo
FrontdeskAI is an artificial intelligence (AI)-powered helpdesk and admin assistant designed for businesses within industries including beauty and wellness, fitness, dental, and more. It offers 24/7 customer support backed up by machine learning, FAQs, and business policies.Read more about FrontdeskAI
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives digital adoption and user enablement to enhance productivity and engagement.Read more about Whatfix
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Drive engagement and increase product adoption with interactive online learning experiences. Thought Industries features a suite of powerful, easy-to-use tools that enable organizations to cost-effectively scale their external or customer training programs from a single, robust platform.Read more about Thought Industries
Cloud-based community platform for branded communities
Tribe is a community software that helps businesses build white label online communities where members can discuss & connect under their brand. Members can explore feeds, post questions, discuss, create polls, & consume multiple types of content. The free plan offers unlimited members and content.Read more about Tribe
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their audien… Read more about Sprout Socialce - turning social connections into loyal customers.
Intelligent low-code and process management platform
Bpm’online studio enterprise is an intelligent low-code and process management platform for medium and large organizations with out-of-the-box solutions and templates. Read more about bpm'online studio
CRM/Agency Management System for L&H Insurance Agencies
AgencyBloc helps life and health insurance agencies grow their business by organizing and automating their operations using a combination of an industry-specific CRM, commissions processing, and integrated marketing automation. Read more about AgencyBloc
Custom business management software that simplifies. One simple system to incorporate all facets of your workflows, from account management to invoicing to payment processing. Best of all, because Logicbox builds a system specifically for you, choose only the modules you need, with no bloatware.Read more about Logicbox
Leveraging the latest, proven technologies available today for commercial web development, OnContact CRM Software showcases complete sales management, marketing automation, customer service and contact center functionality wrapped in a responsive interface that adjusts seamlessly across all browser sizes and mobile devices.Read more about OnContact CRM
AddressTwo is an online CRM software, which makes your entire CRM system web-based and web-enabled. This means that there are no CD's to buy, no software to download and install. No updates or upgrades to buy each year. Read more about AddressTwo
Customer relationship management solution for health centers
Isoratec is a customer relationship management solution designed to help sales teams of small to medium healthcare practices schedule appointments and manage clients. Key features include customizable branding, referral source tracking, data import, email marketing, and multi-site management.Read more about Isoratec
Doxim CRM is a financial services customer relationship management (CRM) software designed to help banks & credit unions establish and maintain relationships with new and existing clients using contact, campaign, and pipeline management tools, plus sales tracking technology, and more… Read more about Doxim CRM
Biztim is a cloud-based, all-in-one customer relationship manager (CRM) system & SEO management tool for service-based businesses including educational facilities, health clinics, & therapists. The application offers tools for online scheduling, billing, human resources, client management, & more.Read more about Bizstim
SpinOffice CRM is a customer relationship management solution designed to help small to midsize enterprises manage emails, business contacts, appointments, tasks, projects, folders, files & notes. The platform offers centralized access to customer data in order to collaborate with teams & clients.Read more about SpinOffice CRM
APRO CRM is a cloud-based customer relationship (CRM) management platform, which helps small to medium firms automate lead management and sales optimization. It comes with tools for creating workflow algorithms for users to implement across all stages of client interactions.Read more about APRO CRM
LeadMaster has been providing affordable white-label web-based Salesforce CRM and Lead Management solutions since 1998. The application features robust marketing automation features for campaign management, lead nurturing and email marketing. Read more about LeadMaster
Sales acceleration platform designed for deal management
Lucrativ is a cloud-based sales acceleration platform that helps businesses of all sizes with pipeline management, call prioritization, lead management, SMS campaign management & more. The platform leverages artificial intelligence to help sales teams derive insight & deliver custom-built solutions.Read more about Lucrativ
Lead management and CRM solution for insurance businesses
AgentCubed is a cloud-based solution designed to help insurance businesses manage leads and distribution, customer relationships, workflows automation, and more. The platform enables agents to quote on/off-exchange products, calculate premiums, compare policies, and submit applications.Read more about AgentCubed
Drip is the world's first Ecommerce CRM. Thousands of marketers are getting to know their customers better using our features. Game-changing features include email personalization, purchase intent scoring, Automated Workflows, Drip's Facebook Audiences integration, and more.Read more about Drip Try it free for 14 days.
Reputation management with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob
Blitz is a sales management platform that automates sales tasks, processes, and follow-up activities when working with clients, leads, and referrals, and helps keep management and sales teams up to date and on the same page while communicating with contacts… Read more about Blitz
kvCORE is a cloud-based real estate platform developed for use by real estate brokers. It aids with generating high-quality leads and tracking the sales pipeline until purchase. Users can access the platform on all web-enabled devices including mobile phones, computers, and tablets.Read more about kvCORE
All-in-one management software built for small business
Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more.Read more about Thryv
An affordable robust On Line CRM Software solution for businesses of 5 to 200 users that includes Contact Management, Activity Management, Sales Management, Lead Management, Marketing, Customer Service, Project Management and Reporting. Cloud based use with Mac, PC or Tablet.Read more about Commence Fully integrated with E-Mail clients MS Outlook, GMail, Yahoo, Mac mail and others. Offline access via any mobile device. Even has internal chat feature.
* Top Rated Award Winning Software
* #1 Alternative to Higher Price Programs - Microsoft CRM & SF.COM.
* More than Two Decades of Industry Relationships
* Several Thousand Customers around the World
"The Most Trusted Name in CRM"
Cloud ERP runs your ENTIRE business - soup to nuts !
For $79.95/user/mo. An integrated business management tool which helps SMB users run their entire business on a single cloud, including Accounting, Financials, CRM, ERP, Order-Management, Inventory management, e-Commerce, Distribution, Financials, Manufacturing software, and more.Read more about BizAutomation
Professional service automation tool built on Google G Suite
VOGSY is a mobile-first automated professional services technology built as an extension to Google G Suite and designed to manage accounts, opportunities, resources and projects throughout the quote-to-cash process with features including billing, time and expenses tracking, CRM and data insights… Read more about VOGSY
Roofers and remodelers, JobNimbus is the hub for tracking your sales and production. Get more visibility than ever before, streamline team communication and collaboration for file sharing, task management, lead management, workflow automation, and a whole lot more.Read more about JobNimbus
Web-based ERP & CRM for small & mid-sized businesses.
Ecount ERP is a fully integrated, web-based accounting, inventory, sales, purchasing and production management software for small and mid-sized businesses. The enterprise resource planning (ERP) tool allows users to manage all aspects of their business, both front and back office, from one platform.Read more about Ecount ERP
SeoToaster CRM is a cloud CRM & sales automation software which enables enterprises to launch campaigns, get insights into prospects and customers, and manage & market to leads with email tracking and leads nurturing automation, social marketing tools, a landing page builder, and more… Read more about SeoToaster CRM
Cloud-based CRM solution for small to midsize businesses
LionO360 is a cloud-based customer relationship management (CRM) solution, which helps small to midsize businesses streamline sales automation, inventory control, field service management, routes, and more. The platform enables users to manage the entire lead management lifecycle.Read more about LionO360
NetSuite CRM+ software is the only cloud CRM system to provide complete customer lifecycle management, supporting lead generation through to opportunity creation, order processing, fulfillment, renewal, upsell, and cross-sell. It is used by over 16,000 organizations worldwide.Read more about NetSuite CRM+ According to Nucleus Research, customers deploying NetSuite increase sales productivity by 12.5% due to the system’s customer centric approach to CRM.
Cloud based hospitality & vacation rental software
TRACK is a cloud-based hospitality & vacation rental solution that offers integrated property management features, along with call tracking functionality for revenue optimization. The suite of tools is designed for individual property owners, mid-sized property chains, & large enterprise portfolios.Read more about TRACK
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.Read more about Nextiva
EventBank is an all-in-one engagement platform combining the best event management, membership management, email marketing, CRM, finance and mobile apps. EventBank solutions are used by event organizers from Fortune 500 companies, as well as by marketing teams, associations and Chambers of Commerce.Read more about EventBank
Propertybase is the leading global real estate platform. Propertybase simplifies your business by creating repeatable, streamlined and efficient processes to manage the entire sales cycle. Core product features include luxury IDX websites, CRM, lead generation, and transaction management.Read more about Propertybase
Get better returns from your marketing & sales processes by upgrading to an automated platform. Send follow-up that adapts to your customers’ behavior so you are sending the perfect message at the perfect time. You’ll have happier customers and higher conversions.Read more about ActiveCampaign
MagHub is the innovative, adaptive CRM/ERP and publishing workflow tool that helps media publishers improve their media businesses, whether they’re print or digital. Based in the cloud, MagHub is easy to deploy, use, and manage, and offers top-level support and assistance to all clients who need it.Read more about MagHub
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