iTouchVision Contact Centre vs Aimtell Comparison

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Overview

Our contact centre allows you manage all client contact through a variety of mediums such as telephone, chat, email, video,...

Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£29.98/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.5

(13)

5

4

3

2

1

10

2

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Pros

The software is easy to use and audience segmentation capabilities are great. Love the ability to track different website actions with events and set up triggered campaigns based on them.
Aimtell help us to tracking the use. Easy to use, support team is good also in helping us to answer the question.
The app is easy to use and if I had any questions the customer support was very knowledgeable and excellent at responding.

Cons

Cons

Aimtell solved all my problems with the possibility to segment according to my business model.
Very poor customer service. The tool is cool, but my experience with the team has soured my view of the company overall.
The time difference between us (Sydney) and AimTell makes it hard to arrange video call meeting.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features2
  • A/B Testing
  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Behavior Tracking
  • Campaign Analysis
  • Campaign Planning
  • Campaign Scheduling
  • Chat
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Geolocation
  • Geotargeting
  • Lead Capture
  • Lead Management
  • Permission Management
  • Real Time Analytics
  • Social Media Integration
  • Subscription Management
  • Task Scheduling
  • Third Party Integration
  • User Defined Attributes
  • Visitor Management
  • Visitor Tracking
  • Total features29
  • A/B Testing
  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Behavior Tracking
  • Campaign Analysis
  • Campaign Planning
  • Campaign Scheduling
  • Chat
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Geolocation
  • Geotargeting
  • Lead Capture
  • Lead Management
  • Permission Management
  • Real Time Analytics
  • Social Media Integration
  • Subscription Management
  • Task Scheduling
  • Third Party Integration
  • User Defined Attributes
  • Visitor Management
  • Visitor Tracking

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations11
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iTouchVision Contact Centre vs. Aimtell

See how iTouchVision Contact Centre and Aimtell stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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