iTouchVision Contact Centre vs Moxtra Comparison

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Overview

Our contact centre allows you manage all client contact through a variety of mediums such as telephone, chat, email, video,...

Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£29.98/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.2

(12)

5

4

3

2

1

5

4

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Pros

I like the ability to share any and all file types. I also like that you can record your screen and send what you are doing.
I like the user interface. Moxtra has amazing organization and meeting features.
Of course, this free version comes with limitations, but for construction jobs that should take anywhere between 30-60 days, the 90 day limit the free version sets is perfect.

Cons

Cons

The only thing I disliked about the software is that the conversation chat is lost after the 90 day period is up.
The pictures are backed up, but the conversation surrounding the pictures and information is lost.
My coworker said it makes her computer freeze up and sometimes on mine it lags and I won't see what a coworker sent me until later.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features2
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Archiving & Retention
  • Chat
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Content Library
  • Customer Accounts
  • Customizable Branding
  • Deadline Management
  • Document Review
  • Event Triggered Actions
  • Feedback Collection
  • Forum / Discussion Board
  • Help Desk Integration
  • Instant Messaging
  • Mobile Alerts
  • Office Directory
  • Project Notes
  • Real Time Reporting
  • SSL Security
  • Search Functionality
  • Single Sign On
  • Third Party Integration
  • To-Do List
  • Video Conferencing
  • Video Support
  • Total features30
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Archiving & Retention
  • Chat
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Content Library
  • Customer Accounts
  • Customizable Branding
  • Deadline Management
  • Document Review
  • Event Triggered Actions
  • Feedback Collection
  • Forum / Discussion Board
  • Help Desk Integration
  • Instant Messaging
  • Mobile Alerts
  • Office Directory
  • Project Notes
  • Real Time Reporting
  • SSL Security
  • Search Functionality
  • Single Sign On
  • Third Party Integration
  • To-Do List
  • Video Conferencing
  • Video Support

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations5
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iTouchVision Contact Centre vs. Moxtra

See how iTouchVision Contact Centre and Moxtra stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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