iTouchVision Contact Centre vs Mozenda Comparison Chart

Add to Compare
Compare Similar Apps
Grepsr
ERES Cloud
Keatext
Dataiku DSS
IntelliFront BI
Improvado

Overview

Our contact centre allows you manage all client contact through a variety of mediums such as telephone, chat, email, video, post, social media & SMS.
  • Platforms supported
Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
Web-based
iPhone app
Android app
Windows Phone app
  • Typical Customers
Typical Customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
Freelancers
Small businesses
Mid size businesses
Large enterprises
  • Customer support
Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
Phone
Online
Knowledge base
Video tutorials
Capture web data, automate processes and scale. Trusted by thousands of businesses and over 30% of the global Fortune 500 companies. Free phone support.
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical Customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
Starting from
Starting from
Starting from
Starting from
Starting from
£29.98/
mo.
month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Free trial available
No credit card required
Free account
Subscription based
view pricing
view pricing plans
Starting from
Starting from
$99.00/
mo.
month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
view pricing
view pricing plans

User reviews

No reviews
54321
0
0
0
0
0
  • Value for money
  • Features
  • Ease of use
  • Customer support
4.4

(27)

54321
19
4
2
0
2
  • Value for money
  • Features
  • Ease of use
  • Customer support
89%
would recommend this app to a colleague

Pros

No data

Pros

Their support is awesome but you will use them a lot to get things done.
The data downloads beautifully into a spreadsheet.
However, if you don't have experience in XML or HTML, more advanced functions l...Read More

Cons

No data

Cons

I hate that if I cancel my account then any existing page credits I have disappe...Read More
Finally, it was very difficult to cancel the subscription. There was only a canc...Read More
This is probably more user error on not being able to specify properly. I would ...Read More
  • Vendor responds to reviews
Vendor responds to reviews
  • Last reviewN/A
Last review
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features2
Total features
  • API
  • Automatic Formatting
  • Automatic Notifications
  • Chat
  • Content Library
  • Customer Accounts
  • Data Extraction
  • Data Import/Export
  • Data Transformation
  • History Tracking
API
Automatic Formatting
Automatic Notifications
Chat
Content Library
Customer Accounts
Data Extraction
Data Import/Export
Data Transformation
History Tracking
  • Lead Generation
  • Multiple Data Sources
  • Multiple Format Support
  • RSS Feeds
Lead Generation
Multiple Data Sources
Multiple Format Support
RSS Feeds
  • Total features12
  • API
  • Automatic Formatting
  • Automatic Notifications
  • Chat
  • Content Library
  • Customer Accounts
  • Data Extraction
  • Data Import/Export
  • Data Transformation
  • History Tracking
  • Lead Generation
  • Multiple Data Sources
  • Multiple Format Support
  • RSS Feeds

Integrations

  • Total integrations0
Total integrations
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing
  • Mailchimp
  • Microsoft Outlook
  • Office 365
Constant Contact
Facebook
Gmail
Google Analytics
Google Calendar
HubSpot CRM
HubSpot Marketing
Mailchimp
Microsoft Outlook
Office 365
  • PayPal
  • QuickBooks
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
PayPal
QuickBooks
Salesforce Sales Cloud
Slack
Stripe
Twitter
Wordpress
Xero
Zapier
Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing
  • Mailchimp
  • Microsoft Outlook
  • Office 365
  • PayPal
  • QuickBooks
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
Encryption of sensitive data at rest
HTTPS for all pages (web-based apps)
Reports/alerts for security breaches
Multifactor authentication options
Customer data removed upon service cancellation
view details
view details
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
view details
view details

iTouchVision Contact Centre vs. Mozenda

Save time and effort comparing leading Customer Management Software tools for small businesses. The table above compares iTouchVision Contact Centre and Mozenda. Check out how both products compare looking at product details such as features, pricing, target market and supported languages. Quickly access the latest reviews to compare actual user opinions and ratings. Do not hesitate to click on Visit Website to access a Free Demo or Trial immediately.