iTouchVision Contact Centre vs SME Complete Comparison

Overview

Our contact centre allows you manage all client contact through a variety of mediums such as telephone, chat, email, video,...

SME Complete is a cloud-based solution designed to help service companies manage customers, maintenance, inventory and staff schedules

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£29.98/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$995.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.3

(8)

5

4

3

2

1

6

0

0

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features2
  • Automatic Notifications
  • Chat
  • Customer Accounts
  • Document Storage
  • Inventory Tracking
  • Invoice Management
  • Maintenance Scheduling
  • Monitoring
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Recurring Tasks
  • Reminders
  • Sales Tracking
  • Stock Management
  • Task Scheduling
  • Work Order Management
  • Total features15
  • Automatic Notifications
  • Chat
  • Customer Accounts
  • Document Storage
  • Inventory Tracking
  • Invoice Management
  • Maintenance Scheduling
  • Monitoring
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Recurring Tasks
  • Reminders
  • Sales Tracking
  • Stock Management
  • Task Scheduling
  • Work Order Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iTouchVision Contact Centre vs. SME Complete

See how iTouchVision Contact Centre and SME Complete stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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