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iTouchVision Contact Centre vs SpinOffice Comparison

Overview

Our contact centre allows you manage all client contact through a variety of mediums such as telephone, chat, email, video,...

SpinOffice is a customer relationship management (CRM) solution designed to help small to midsize enterprises manage emails,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£29.98/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$27.50/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.7

(13)

5

4

3

2

1

10

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

It fits our needs perfectly, has paid for itself in saved time an effort and, most importantly, the customer service has been excellent.
I have very good experience with Spinoffice, good cooperation and very good service.
Spin Office is just what we were looking for and the people who created it are very supportive and helpful.

Cons

Cons

Overall the system worked ok for me in the time I used it as my main CRM system, but when I started discovering its flaws things started getting difficult.
The calendar option isn't as simple to use as the rest of the SpinOffice platform, and there is no Android based App yet.
Also when I said I will stop using it there is no way to transfer data to a new system, and the system turn very slow if you want to maintain the data acquired into Spinoffice.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features2
  • Activity Dashboard
  • Archiving & Retention
  • Calendar Management
  • Campaign Management
  • Campaign Segmentation
  • Chat
  • Contact Management
  • Customer Accounts
  • Customizable Branding
  • Customizable Templates
  • Document Management
  • Document Storage
  • Document Templates
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Filtered Views
  • Keyword Tracking
  • Lead Capture
  • Lead Management
  • Mobile Integration
  • Personalized Profiles
  • Project Management
  • Projections
  • Real Time Monitoring
  • Real Time Notifications
  • Reminders
  • Role-Based Permissions
  • Search Functionality
  • Social Media Integration
  • Task Management
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Two-Factor Authentication
  • Total features34
  • Activity Dashboard
  • Archiving & Retention
  • Calendar Management
  • Campaign Management
  • Campaign Segmentation
  • Chat
  • Contact Management
  • Customer Accounts
  • Customizable Branding
  • Customizable Templates
  • Document Management
  • Document Storage
  • Document Templates
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Filtered Views
  • Keyword Tracking
  • Lead Capture
  • Lead Management
  • Mobile Integration
  • Personalized Profiles
  • Project Management
  • Projections
  • Real Time Monitoring
  • Real Time Notifications
  • Reminders
  • Role-Based Permissions
  • Search Functionality
  • Social Media Integration
  • Task Management
  • Task Planning
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Two-Factor Authentication

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iTouchVision Contact Centre vs. SpinOffice

See how iTouchVision Contact Centre and SpinOffice stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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