iTouchVision Contact Centre vs WebEngage Comparison Chart

Add to Compare
Compare Similar Apps
CleverTap
MoEngage
Autopilot
SendX
Notificare
NotifyVisitors

Overview

Our contact centre allows you manage all client contact through a variety of mediums such as telephone, chat, email, video, post, social media & SMS.
  • Platforms supported
Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
Web-based
iPhone app
Android app
Windows Phone app
  • Typical Customers
Typical Customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
Freelancers
Small businesses
Mid size businesses
Large enterprises
  • Customer support
Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
Phone
Online
Knowledge base
Video tutorials
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push.
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical Customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting and more time doing what you love.
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical Customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
Starting from
Starting from
Starting from
Starting from
Starting from
£29.98/
mo.
month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Free trial available
No credit card required
Free account
Subscription based
view pricing
view pricing plans
Starting from
Starting from
$199.00/
mo.
month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
view pricing
view pricing plans
Starting from
Starting from
$15.00/
mo.
month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
view pricing
view pricing plans

User reviews

No reviews
54321
0
0
0
0
0
  • Value for money
  • Features
  • Ease of use
  • Customer support
4.6

(21)

54321
12
9
0
0
0
  • Value for money
  • Features
  • Ease of use
  • Customer support
54321
1759
1093
213
29
17
  • Value for money
  • Features
  • Ease of use
  • Customer support
97%
would recommend this app to a colleague

Pros

No data

Pros

No data

Pros

I love the Freshbooks team, especially they are super informed, helpful and eager to talk on th...Read More
Good visuals for the user, simple collaboration tools, Tracking is outstanding, and it only see...Read More
Love the ease of use and all the features that they offer. Would recommend this to all my frien...Read More

Cons

No data

Cons

No data

Cons

The API's with Expensify didn't work correctly which was really frustrating. The work around wa...Read More
We were looking for a way for a callback to be triggered right before a charge to see how much ...Read More
Sometimes the ease of use can be restricting. For example, cancelling recurring expense or invo...Read More
  • Vendor responds to reviews
Vendor responds to reviews
  • Last reviewN/A
Last review
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features2
Total features
  • "What If" Scenarios
  • A/B Testing
  • API
  • Auto-Responders
  • Automatic Notifications
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
"What If" Scenarios
A/B Testing
API
Auto-Responders
Automatic Notifications
CRM Integration
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Click Tracking
  • Conversion Rate Optimization
  • Customer Accounts
  • Customer Segmentation
  • Drip Marketing
  • Email Integration
  • Email Marketing Management
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Goal Setting / Tracking
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Lifecycle Management
  • Mobile Alerts
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Permission Management
  • Personalized Profiles
  • ROI Analytics
  • Real Time Analytics
  • Real Time Notifications
  • Retention Management
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • Scheduled Reporting
  • Shopping Cart
  • Surveys & Feedback
  • Third Party Integration
  • User Defined Attributes
  • User Management
  • Visitor Management
  • Visitor Tracking
Campaign Segmentation
Chat
Click Tracking
Conversion Rate Optimization
Customer Accounts
Customer Segmentation
Drip Marketing
Email Integration
Email Marketing Management
Email Tracking
Engagement Analytics
Event Triggered Actions
Goal Setting / Tracking
Lead Generation
Lead Management
Lead Scoring
Lifecycle Management
Mobile Alerts
Mobile Integration
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Permission Management
Personalized Profiles
ROI Analytics
Real Time Analytics
Real Time Notifications
Retention Management
Rules-Based Workflow
SMS Integration
SMS Marketing Managment
Scheduled Reporting
Shopping Cart
Surveys & Feedback
Third Party Integration
User Defined Attributes
User Management
Visitor Management
Visitor Tracking
  • Total features47
  • "What If" Scenarios
  • A/B Testing
  • API
  • Auto-Responders
  • Automatic Notifications
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Click Tracking
  • Conversion Rate Optimization
  • Customer Accounts
  • Customer Segmentation
  • Drip Marketing
  • Email Integration
  • Email Marketing Management
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Goal Setting / Tracking
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Lifecycle Management
  • Mobile Alerts
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Permission Management
  • Personalized Profiles
  • ROI Analytics
  • Real Time Analytics
  • Real Time Notifications
  • Retention Management
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • Scheduled Reporting
  • Shopping Cart
  • Surveys & Feedback
  • Third Party Integration
  • User Defined Attributes
  • User Management
  • Visitor Management
  • Visitor Tracking
  • Total features71
  • "What If" Scenarios
  • A/B Testing
  • API
  • Auto-Responders
  • Automatic Notifications
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Click Tracking
  • Conversion Rate Optimization
  • Customer Accounts
  • Customer Segmentation
  • Drip Marketing
  • Email Integration
  • Email Marketing Management
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Goal Setting / Tracking
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Lifecycle Management
  • Mobile Alerts
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Permission Management
  • Personalized Profiles
  • ROI Analytics
  • Real Time Analytics
  • Real Time Notifications
  • Retention Management
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • Scheduled Reporting
  • Shopping Cart
  • Surveys & Feedback
  • Third Party Integration
  • User Defined Attributes
  • User Management
  • Visitor Management
  • Visitor Tracking

Integrations

  • Total integrations0
Total integrations
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing
  • Mailchimp
  • Microsoft Outlook
  • Office 365
Constant Contact
Facebook
Gmail
Google Analytics
Google Calendar
HubSpot CRM
HubSpot Marketing
Mailchimp
Microsoft Outlook
Office 365
  • PayPal
  • QuickBooks
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
PayPal
QuickBooks
Salesforce Sales Cloud
Slack
Stripe
Twitter
Wordpress
Xero
Zapier
Zendesk
  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing
  • Mailchimp
  • Microsoft Outlook
  • Office 365
  • PayPal
  • QuickBooks
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations255
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing
  • Mailchimp
  • Microsoft Outlook
  • Office 365
  • PayPal
  • QuickBooks
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
Encryption of sensitive data at rest
HTTPS for all pages (web-based apps)
Reports/alerts for security breaches
Multifactor authentication options
Customer data removed upon service cancellation
view details
view details
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
view details
view details
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
view details
view details

iTouchVision Contact Centre vs. WebEngage

Save time and effort comparing leading Customer Management Software tools for small businesses. The table above compares iTouchVision Contact Centre and WebEngage. Check out how both product compares looking at product details such as features, pricing, target market and supported languages. Quickly access the latest reviews to compare actual user opinions and ratings. Do not hesitate to click on Visit Website to access a Free Demo or Trial immediately.