ConvergeHub Features

ConvergeHub

Sales, marketing, customer service & billing CRM for SMBs

4.83/5 (24 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Appointment Scheduling
Automated Scheduling
Benchmarking
Billing & Invoicing
Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Analytics
Campaign Management
Campaign Planning
Case Management
Click Tracking
Client Management
Collaboration Tools
Contact Database
Contact Management
Conversion Tracking
Customer Database
Customer Segmentation
Customer Service Analytics
Customer Support
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Email Marketing
Email Response Control
Email Templates
Email Tracking
Event Calendar
Expense Tracking
FAQ
Interaction Tracking
Internal Chat Integration
Invoice Management
Knowledge Base Management
Knowledge Management
Lead Capture
Lead Distribution
Lead Management
Lead Qualification
Mailing List Management
Marketing Automation
Mobile Access
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Performance Management
Performance Metrics
Project Management
Quotes/Estimates
Real Time Analytics
Referral Tracking
Relationship Tracking
Request Escalation
Routing
SSL Security
Sales Reports
Search/Filter
Segmentation
Status Tracking
Subscription Management
Task Management
Task Progress Tracking
Team Assignments
Template Management
Unsubscribe Database
Workflow Management
Learn moreCompare App
API
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Appointment Scheduling
Automated Scheduling
Benchmarking
Billing & Invoicing
Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Analytics
Campaign Management
Campaign Planning
Case Management
Click Tracking
Client Management
Collaboration Tools
Contact Database
Contact Management
Conversion Tracking
Customer Database
Customer Segmentation
Customer Service Analytics
Customer Support
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Email Marketing
Email Response Control
Email Templates
Email Tracking
Event Calendar
Expense Tracking
FAQ
Interaction Tracking
Internal Chat Integration
Invoice Management
Knowledge Base Management
Knowledge Management
Lead Capture
Lead Distribution
Lead Management
Lead Qualification
Mailing List Management
Marketing Automation
Mobile Access
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Performance Management
Performance Metrics
Project Management
Quotes/Estimates
Real Time Analytics
Referral Tracking
Relationship Tracking
Request Escalation
Routing
SSL Security
Sales Reports
Search/Filter
Segmentation
Status Tracking
Subscription Management
Task Management
Task Progress Tracking
Team Assignments
Template Management
Unsubscribe Database
Workflow Management
Learn moreCompare App
API
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Appointment Scheduling
Automated Scheduling
Benchmarking
Billing & Invoicing
Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Analytics
Campaign Management
Campaign Planning
Case Management
Click Tracking
Client Management
Collaboration Tools
Contact Database
Contact Management
Conversion Tracking
Customer Database
Customer Segmentation
Customer Service Analytics
Customer Support
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Email Marketing
Email Response Control
Email Templates
Email Tracking
Event Calendar
Expense Tracking
FAQ
Interaction Tracking
Internal Chat Integration
Invoice Management
Knowledge Base Management
Knowledge Management
Lead Capture
Lead Distribution
Lead Management
Lead Qualification
Mailing List Management
Marketing Automation
Mobile Access
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Performance Management
Performance Metrics
Project Management
Quotes/Estimates
Real Time Analytics
Referral Tracking
Relationship Tracking
Request Escalation
Routing
SSL Security
Sales Reports
Search/Filter
Segmentation
Status Tracking
Subscription Management
Task Management
Task Progress Tracking
Team Assignments
Template Management
Unsubscribe Database
Workflow Management
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Mobile apps

iOS App


0 reviews

Android App


6 reviews

ConvergeHub Feature Reviews

22 reviewers had the following to say about ConvergeHub's features:

Ansuya Sing

CRM for SMBs

2013-06-28

With features like email marketing and DRIP marketing campaigns you can always reach out to your customers most effectively and nudge them to become your loyal advocates. Social media integration lets you receive real-time feeds and stay updated on your deals and contacts.

Pros

It’s, in my opinion, the most feature enriched CRM for SMBs.

Cons

They need to integrate e-commerce platform to the application and also must extend 3rd party app integration options.

Source: GetApp
Helpful?   Yes   No
Read more
Greg Demetri, CEO, ClkClk Inc

Cloud CRM

2013-04-20

We have a very aggressive sales and marketing team requiring real time updates to team calendars and meetings.

Source: GetApp
Helpful?   Yes   No
Read more
daniel k.

great to work with

2016-12-12

friendly easy to access great customer service very knowledgeable always available always calling back on time

Pros

user friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wendy S.

Converge Hub - So Easy to Use!

2016-12-19

This CRM is a piece of cake to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michael M.

User-friendly

2017-01-30

I love how customizable the product is.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jerry O.

Most complete and easiest Cloud CRM I have ever used!

2015-06-29

I now don't need a CRM and then a mailchimp or constant contact account or a google apps/box or even a zapier kind of solution.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ConvergeHub


Thank you for your confidence in ConvergeHub. We are glad that you liked the platform. As always we are there to support should you need any help.

Read more
Rob A.

Increased Productivity In My Business

2017-01-30

Finding a CRM that had all the features I needed was a challenge.

Pros

The product is full-featured. I can perform practically any function in ConvergeHub and I can manage my entire business with just one product.

Cons

Nothing, it's perfect!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer C.

Easiest To Use CRM

2017-01-30

ConvergeHub is the easiest to use CRM out there on the market.

Pros

ConvergeHub is extremely easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Samantha B.

ConvergeHub - my go-to place for lead organization

2016-12-19

The task reminders via email make sure I never forget a client or miss an opportunity for a potential sale.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ashish C.

I love this CRM

2017-02-14

The simplicity to use helps a lot for my day to day activity. Love their concept of using the product with minimum clicks, which saves lot of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Salvatore Carrabba, CEO, Salamander Designs

Flexible Cloud CRM solution

2013-04-20

Having a diverse sales team, we were finding it difficult to manage all our custom processes and workflows through some of the existing packaged Cloud CRM products.

Source: GetApp
Helpful?   Yes   No
Read more
Nate T.

Extremely fast, user friendly, easy to customize, great functionality, great support, great price!

2016-12-15

I've used and customized many CRM platforms in the past, and we are extremely happy with our decision to run our business on the ConvergeHub platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gerald S.

Could Make It More Salesperson Friendly

2016-12-19

To enter data and follow-up information is horrible.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Wendy S.

Very positive

2018-02-09

Pros

Extremely easy to use.

Cons

Getting help is tough. Customer service is hard to get in touch with since they work on their own time zone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from ConvergeHub


Hello Wendy, I am glad you love our CRM platform. If you ever need support, you just need to click on the help button and initiate a Support ticket. One of our Support Engineers are there to assist you. We are now active with 24/6 Support.

Read more
Hector M.

Worth every penny!

2017-01-30

I was tired of using other CRMs that didn't have all the features I needed or required add-ons (which aren't cheap) to do it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel N.

the best CRM we have ever used!

2016-12-19

It is a simple and very transparent CRM. I would recommend this to all and everyone looking to take their sales to the next level!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Wiladys C.

Great support and friendly team!

2017-01-30

If you're looking for a CRM that has great support, you've found your match.

Pros

The support here is unmatched! You get personalized service and fast response

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Barry M.

Greatest value

2017-01-30

Definitely worth more than what they charge Finding a solution to help me manage my leads and do all my marketing was extremely important to me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anthony F.

Great way to keep organized

2016-12-19

Very easy to use and has some great features.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Josh C.

Great All-In-One Solution!

2017-01-30

Everything's all-in-one making it easier for me to manage my entire business in one place.

Pros

I love that everything's all-in-one. There's no need for any other software and the complete solution is included in the package without having to get add-ons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob G.

Most Value For The Price

2017-01-30

Everything's all-in-one making it easier for me to manage my entire business in one place.

Pros

Great value!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ismael C.

Life Saver!

2017-01-30

Everything's all-in-one making it easier for me to manage my entire business in one place.

Pros

No learning curve!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more