Cosmos CRM Customer Relationship Management system for small businesses ( 2.0/ 5 1 review) 218 Alternatives to Cosmos CRM
Explore a recommended list of Cosmos CRM alternatives for your business in 2020. Compare alternatives to Cosmos CRM side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
What users mention about Freshsales See all reviews We have been using Freshales for over an year now and our experience has been quite superb. I really appreciate their thoughtful updates on regular intervals. Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful. Freshsales' biggest attractions are ease of use and cloud access. This facilitates the control of the business in progress and its closure, giving us better competitiveness in the market.
Cloud-based CRM and lead management software
Predictive sales CRM for small and medium-sized enterprises
CRM for managing sales leads and marketing automation
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000. Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Redefine Your Customer Relationships in the Cloud
What users mention about NetSuite CRM+ See all reviews I think we struggle with this software not because it is a bad product, but because we do not know the product well enough. NetSuite Outlook Integration has been frustrating so far, working for a while then just stopping for no apparent reason. The access to the cloud and the flexibility of the work represented a great advantage, as well as the vision of the client and the transparency of the processes.
CRM and sales automation for small businesses
What users mention about Nutshell See all reviews Great customer support and overall quality in their product. Happy to be a paying customer and will continue to use the service for as long as we need. If you want to start quickly to have the benefit of a CRM, your team is not that skilled and you're on a budget, then Nutshell is the best solution. This is a very useful tool for sales teams, it helps sellers collab and optimizes their work. It has very good integrations to MailChimp for example.
Cloud-based CRM & Sales Automation
What users mention about Salesforce Sales Cloud See all reviews I like the fact that the website its pretty straight forward on what you need to do. But it would be great to see a video on how to do things on the software that most people aren't aware of. Never reloads, no one wants to use it, we lack most of the main functionalities that other companies have, they rolled it out too soon. The program is horrendous. I love how easy it is to store and navigate my files. I used this for business purposes and happy with the cloud. What users mention about Salesforce Essentials See all reviews I dislike the lack of WYSIWYG editor. Formatting is limited, but more importantly, it is a pain to apply much of it. Efficient, easy to use and implement, they offer great customer service, and have done a fabulous job of implementing feedback. It is the ideal start-up customer service & social media solution. They are the best cost for what they provide. I like that it's owned and integrated with Salesforce.
vcita: Build a business you’re proud of.
What users mention about vcita See all reviews I love the ease of navigating through this software. It’s very user friendly and if I have questions I can call and get friendly customer service. Our clients struggled with the appointment process and became frustrated with the system. We had to go another direction and were out $615 for only three months of service. Support very good except they are not interested when I ask them about integration with our CRM.
The CRM designed for G Suite.
What users mention about Copper See all reviews Good until inability to cancel. Now I feel the product is majorly defective as you cannot refuse to let customers cancel and continue billing them. This is a super intuitive, easy to implement system. It is super customizable and have allowed our remote team to work more efficiently and effectively. They have great customer success follow-up and have many scheduled support resources/weekly webinars to ensure you get the best out of your investment.
Email Marketing, Marketing Automation, CRM/Sales Automation
What users mention about ActiveCampaign See all reviews The email editor is just horrible. It's clunky, it's ugly, it doesn't show all the sequence, even editing an email is a hassle. The API is better than most ESP, the automations are both powerful and easy to setup with the visual editor, and the support is pretty good overall. After the onboarding process is over with, you still have instant access to their help staff. The best: The help they give you.
A simple CRM built just for small businesses
What users mention about Less Annoying CRM See all reviews Software is very easy to set up, easy to customize, outstanding customer service and very inexpensive. It's a fantastic program. Customer service is also amazing - they answer questions within a day, tops. I also appreciate that they allow you to import your contacts relatively seamlessly using an excel spreadsheet, because that saved me a lot of time.
All-in-one sales platform for sales teams.
What users mention about Zendesk Sell See all reviews Base CRM has the best mobile apps seamless integrations with phonecalls, emails. Best feautures are Contactclipper, Outlook plugin, gmail support and superb integrations with other webbased apps. Pricing for this product is very affordable for what its got to offer. Overall this product is great and I do highly recommend it to others. Google apps sync is really bad, users all over the world complain about the very poor solution already since 2013 but base doesn't do anything about it.
CRM software that helps you sell smarter, better, faster.
What users mention about Zoho CRM See all reviews Overall, this is a good starting point and a cheaper alternative than sales force. If you don’t want to spend the money on a more advanced CRM, this is a great product. Overall my experience has been very good. It important to remember that it is more suitable for a smaller client and cannot be expected to compare with large and well-established CRMs. I enjoyed the calendar and ability to have reminders about important dates. There was also the great feature of mashing it with Mailchimp as well.
The Better CRM - Built For Sales, Used By Sales!
What users mention about Pipeliner CRM See all reviews Pipeliner CRM is a fantastic sales-tech built on the principle of simplicity with user friendly dashboard and quick navigation. It is very flexible and adaptive by design which makes it stands out. I have been very impressed with the Pipeliner customer support. They have been very responsive when I have questions and have good follow up. So, Pipeliner CRM is the kind of CRM that I recommend for anyone who wishes to be successful in his sales activities and digital marketing in general.
The Powerful Small Business CRM
What users mention about Really Simple Systems See all reviews Its a really easy to use system, a great way to record information which is accessible to the whole team. Easy to track progress with opportunities and tasks. It's great to see everything you need to know about an account or contact at a glance. It's very helpful to have a task list that keeps your focused and on track. In terms of applying for business loans it was great to be able to easily download a list of enquiries and demonstrate how many projects we had won and what was in the pipeline.
An all-in-one CRM, sales and marketing automation software
What users mention about Keap See all reviews I love the support team, they are so helpful, they won't stop until you're completely satisfy. They know their business and they not just helpful but super nice. The access to files and photos and emails is so limited and difficult and time wasting that I scream at it every time I use it. I hate this product and have for a while. We like it to be easy to manage the life cycles of our clients, and improve our relationships with them thanks to its integrated CRM tool. Your E-commerce management system is the best.
CRM built by salespeople, for salespeople
What users mention about Pipedrive See all reviews It also serves me as a too, for monitoring outstanding performers in my sales team because I am able to track individual progress across all stages of the sales process. In all honesty, I didn't come across any benefits with this app and program. I feel that the product can be a benefit, but never had the opportunity to see it come to work for the better. We have recently started using pipedrive for marketing & sales outreach and I am really impressed with this tool. The UI of this tool is great and I can easily get the functions of this tool.
CRM for lifelong customer relationships.
What users mention about Insightly See all reviews Insightly CRM is itself a very reliable tool which allows the user to gain the most of the advantage with its easy to use features and efficient tools. Insightly CRM is a great option to consider, it has all the needed features like dashboard, process workflow, lead management, opportunities , converting opportunities to project, etc. I like that you can have two users for free. It's a great solution for small businesses that need capital for other things.
All-in-One CRM Software Solution
What users mention about InfoFlo See all reviews We also like how to link groups and individuals to businesses; as well as being able to save documents to the businesses profile. The general layout of the program is good and easy to use. It integrates with Outlook almost perfectly and simplifies my administrative processes. The reporting and bulk email features align with what I need to accomplish and provide a seamless solution. The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.
Cloud-based organization & collaboration tool
What users mention about Airtable See all reviews A great web solution that helps you make beautiful sheets without the hassles of excel. The UI is what people first comment on when I invite them to our shared set of bases--either "it looks great" or "this is easy" or something like that. I love the low price-point and the amazing customer service they have, by far one f the most powerful low-cost database/spreadsheet tool out there.
CRM, sales management, automation & acceleration software
What users mention about Salesmate See all reviews I have so many activities that are open and dead and it is super unorganized bc it lacks certain features like highlighting a company green once it's won or red when they're not interested etc. It's priced well, especially for a start up company, like me, and I truly feel they care about your overall success, both with the CRM as well as your business. I like the usability and the support their technical support is stellar. The Sales Funnel easy to use with just enough easy customization to make it useful without being over-complicated.
All-in-one management software built for small business
What users mention about Thryv See all reviews Thryv is awesome, incredible, and it produces immediate results. After 30 years in business I am proud to say, 2019 has been our best year ever. When I first heard of thryv it was my first time hearing crm, I had no idea how useful of a tool a good crm is, after good research I went with thryv and have loved it since. I really like the functionality of this software and how for me it is pretty easy to use. The support team is pretty awesome and helpful.
Integrated sales & marketing software for growing teams
What users mention about EngageBay See all reviews Automation is simple but powerful and there are great things coming that will make this one of the best tools out there. EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform. Reps help me to achieve what I need with the best support that can't I imagine before. If you are looking for an alternative to Hubspot that offers more capabilities you will want to check this out. Great features, easy to use, great value for money.
Unleash your team's potential with the next generation CRM
What users mention about FreeAgent CRM See all reviews The service itself reflects the wonderful people who created it and work for the company. It is easy to use and super customizable. I like the lay out of the software. Its pretty easy to navigate around and the overall quality of the design is nice. The package is perfect for not only customer retention but for opportunity revenue tracking and forecasting. One other fab feature of free agent is the easy integration of mail chimp.
The Most Flexible & Easiest to Use Home Services Software
What users mention about JobNimbus See all reviews I have been using it for just over a month and am very confident in my ability to use most the features. Tech support was also very helpful with the few questions I have had thus far and speedy. Job Nimbus is allowing us to slowly change and monitor our practices. We've been able to secure a better sales pipline and keep better tabs on our accounts receivable and outstanding. I was an adjuster for 20 years and had a good computer system. Our company needed this to help organize and use the great tools.
Agile, No-code Business Application Platform
What users mention about Kintone See all reviews It scales down to our needs. It is easy to use and set up and technical support so far has been fantastic - both friendly and very helpful. Mot databases are pretty much the same when using it on a small scale so I went with the fantastic client service and the affordable price point for our little non-profit food shelf. Basic user still designing processes and workflows to enter into Kintone. Excited about what else it may be able to help us with and expand to other departments.
Membership management software
What users mention about SilkStart See all reviews The editing capabilities of this software is brilliant, I loved that it was so intuitive to do things that even my most technologically challenged staff could figure it out. And the quality of the support is off the charts. All-in-all it's just a pleasant, well designed platform/service that does what it does well and seems to keep improving with new features. The pricing is comparable to other more popular software solutions without the burden of a contract. The staff have been fantastic, and the transition was very smooth.
Take care of your customers and sales opportunities
What users mention about Capsule See all reviews Capsule is a CRM system that delivers excellent support for a small cost. It is more customizable and has more features and greater ease of use than others in its price range. The clean user interface and calendar tools / follow-up task management features are great to get things organized and your business focused on driving sales. We can track contacts, organizations, and opportunities, as well as opportunity stages and milestones, while customizing categories and notes for all of it.
CRM with sales and marketing automation
What users mention about OnContact CRM See all reviews Been a great team to work with, just not super satisfied with the app execution in a lot of areas. But works well enough for the price, and they do a pretty good job on the support side. The software is very intuitive and integrates seamlessly with Outlook. The mobile app has great functionality that helps me manage my activities on the go. From our sales to implementation, OnContact has been with us every step of the way. This software is great for tracking leads, activities, opportunities, and customers.
Simplifying Business Communication
What users mention about Nextiva See all reviews The experience with Nextiva is very polished. They have clearly got a lot of experience in their field and they have fine-tuned things to ensure a great process for their clients. The ROI on this kind of investment is key and we believe that over the long term it will be significant. It’s amazing technology that is a growth driver for any customer focused organization. It’s been great to see them figure out how to integrate the tool and make the most of the new functionality. We are very excited to see how this impacts our results in the coming weeks and months.
CRM & Marketing for small businesses and marketing agencies.
What users mention about Hatchbuck See all reviews Overall, a cool solution that is well worth its investment at a fraction of the price of competitors, and a friendly team to help navigate the first steps. Lindsey has been so great and patient while we are setting up our systems and processes. Her training is easy to follow and Hatchbuck has been very user friendly and easy to train our staff. Excellent customer service and training - easy to use - great help features and video.
Sales and marketing CRM for growing businesses
What users mention about Agile CRM See all reviews It has a good & clear interface and user friendly. It has a very widespread marketing automation solution that allows you to mind map your workflow. I really like how this tool has a good very plan for small businesses like mines. You get basic crm features like sales management and some email marketing automation. Some services hard to navigate, trying to work out the Auto part was a bit tricky. Also the additional cost to loose agile from my emails was a bit annoying.
Leaders with Contract Management Software!
What users mention about Contract Insight See all reviews When people see how powerful and versatile it is, they are always amazed. It is a cost effective stream-lining solution for many in-house legal department tasks and projects. However, the system and the customer service is outstanding. I recommend reaching out to CobbleStone if you are looking for a new contract database system. The system is extremely user friendly with training new employees, keeps excellent data of important data for our contracts as well as upcoming reminders that will need to be sent out.
CRM database management tool for managing contacts
Two-way contact sync between your cloud applications.
What users mention about PieSync See all reviews Even though mostly it’s users error but it is hard to determine the error with current system available. It should have more software programs in it. PieSync made it incredibly easy to set up all the sync integrations, even for me being a non-technical person. I highly recommend this solution and am so happy we chose it. I don't know if I've ever evangelized about a technology that I've cancelled before, but consider me a true believer. This is a superb company with a great product.
Contact data quality management
Beautiful cloud based veterinary software
What users mention about ezyVet See all reviews Our "on call" emergency techs love that they can look clients up at home to help them with questions on medications etc. Top it off with Smart Flow Sheet and WOW it is awesome. The system is very user friendly and what is nice is that ezyVet loves input from their clients as far as what they would like to see changed and/or added to make the program better than what it is. The software is fantastic - I'm glad to have made the change. I especially like the reminders system with text capability and the two-way integration with Xero.
Connect with your contacts
What users mention about Pobuca Connect See all reviews The loading speed of the pages is awful unfortunately. It sometimes ruins the whole experience. The ability to utilize custom fields is also incredibly useful. Having both Android and iPhone apps is very useful for us. What I like most about the application is: ease of use and the user interface.
Cloud-based quoting for technology service providers.
What users mention about Quoter See all reviews I cannot say enough great things about the team at Socket - excellent, forward-thinking product along with excellent customer service. We love the acceptance procedure, Paypal integration is great, as is the link to Infusionsoft. It is very easy to use and easy to import product price books. We are very happy with it and the pricing is awesome for what it can do.
Call center CRM-integrated software
Door to door and field sales tracking & lead management
What users mention about SalesRabbit See all reviews I loved how easy this program was to use. We used it on i-pads while doing summer pest control sales and it was awesome to track all my sales, contacts, and addresses. I use it to track my door to door sales. It is super easy to use and it is great because it integrates with a GPS map so you can actually SEE the neighborhoods you are knocking. I was thrilled when I started with my company and they told me there was an app that kept all my doors organized. I didn't have to depend on my memory or try to remember to write it all down.
Cloud and iPad based Visitor Management System
What users mention about The Receptionist See all reviews It's easy for visitors to reach their designated party. Also the times I have reached out to Customer Service they have been very efficient, friendly and just overall helpful. I love that we can make this extremely customizable so that the clients feel like they're truly getting taken care of and not just another number. The Receptionist for iPad looked like a "User" Friendly option and it has turned out to be a simple way to resolve our issue, without making it too complicated for the visitor.
Software solution for home health agencies.
What users mention about WellSky Home Health See all reviews The VPs of the company know about the problems and do not alert their clients. They are unable to give timeframes on fixing the problems and seem unconcerned. Support is terrible and rarely responds, and when they do it's normally a condescending conversation. Ve used Kinnser for over 8 years and will look for another solution which is sad. Worse, there were modules that simply didn't work and they were not able to fix them. We cut our losses and moved to another system and are very, very happy.
More headspace for what really matters
What users mention about Actionstep See all reviews Given these problems, we are preparing our exit. It is an economic disaster for us (losses in implementation and losses on invoicing). I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good. We like how we can use our workflows to track each client thru the process. The reporting we receive is great and helps us stay on top of our business.
PSA software fuels your projects from bid to bill to loyalty
Powerful Email Marketing Automation Suite
What users mention about Campaigner See all reviews The experience has been more or less good. The times I have needed to contact customer support, they have been amazingly responsive and helpful. The templates do not work well, there is poor flexibility and the customer support is awful. When I was looking for an email solution for our gallery's customers, I researched ALL the available options. Campaigner's no-frills, affordable solution was perfect.
Contract Management Simplified
What users mention about Gatekeeper See all reviews Ease of use of the system itself, client service and help is outstanding and realistic to the needs of businesses in different sectors. We like the ability to do a lot of the customization ourselves. We've had top-notch account management and implementation support. We simply didn't have the manpower to take on this challenge alone.
Online Fundraising Software for Nonprofits
What users mention about DonorPerfect See all reviews Donor perfect has so many different aspects. You can send out donation receipts, build multiple processing pages, and keep an amazing amount of information about your constituents. Customer support is excellent, whether through chat or on the phone, and we are always receiving invitations to webinars or free user guides to help us do better at fundraising. Donor Perfect is a great way to manage all donors, donations and contacts in one place. I love that you can make profiles for each donor, track all correspondence and even run reports in one place.
Cloud-based project & portfolio management software
What users mention about KeyedIn Projects See all reviews We are early in our adoption, but the most significant observation is the quality of the delivery of the implementation. Particularly, the consultant has been excellent. The comprehensive functionality compared with competitor solutions. The ability to collaborate outside of the organisation. Feature rich, graphically rich, intuitive user interface, with strong portfolio and programme capabilities.
AI-powered customer engagement platform
Live Chat, Messaging and Chatbots Solution Provider
What users mention about LivePerson See all reviews Terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation. I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool. It is a great tool with prospects inquiring. Easy to engage and talk to customers about your product.
Spend less time scheduling, more time doing what you love.
What users mention about Bookedin See all reviews I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees. Leanne and customer service is great, she volunteers to offer me for annual plan to save money and download all my clients contact records once she realised it is good for my business. All of my clients have given me great feedback about bookedin and they love the friendly reminder right to their mobile phones.
Sales Engagement Platform
What users mention about Outreach See all reviews I love the functionality and the ability to save me time when calling in blocks. The workflow is very intuitive and easy to use. I love how Outreach fits seamlessly into my workflow as an Outbound rep. Setting up triggers around email opens / clicks has been a huge value add. The customization is fantastic as well. Overall, solid tool that allows you to reach your sales and marketing goals. It is a great tool for Sales Development teams that keeps them on top of their tasks all in one platform.
Product dev., ALM, ITSM, Help Desk, Project Mng. and CRM
What users mention about Phone.com See all reviews If you ever need help their support team is just a live chat away and they are always very helpful and creative. Willing to offer ideas on how to best set up your system to meet your needs. AMAZING customer service/support. Easy configuration and sensible flow/interface. Overall, a great phone system. Just began using it and very happy.
A single place for team communication and workflows
What users mention about Slack See all reviews As of today, the only downside that I've been experiencing is missing notifications. Even though I've updated the notification settings I've found that I missed some of the messages. The tool is super easy to use, it opens up the lines of communications across teams and the org, and you can have so much fun while doing. It's great for boosting team moral and spirit. Love it, is super easy to use, they always bringing updates, I will definitely recommend it.
Recruiting Software & Applicant Tracking System
What users mention about Recruiterbox See all reviews Overall I really enjoy using Recruiterbox. It's an absolute pleasure communicating with the customer support and it is an excellent tool. It has been amazing and when given the chance I totally endorse this program. So user friendly and amazing. The ability to set up proactive communication with the candidates has ensured a seamless alignment with candidates which has improved our connect and engagement significantly.
Time tracking, task management, & project management.
What users mention about Intervals See all reviews Intervals introduces new features every quarter or so one of the latest is adding files through drag and drop. The lack of drag and drop used to be the biggest con for me, since I upload files often. We have integrated it via its API with our in-house issue tracking software: the integration was a little awkward but once set-up hasn't given us any problems. Its flexibility and ease of use put Intervals in a class all its own in my opinion. Works great for our needs.
Construction Program Management Software
What users mention about Projectmates See all reviews Besides the fact we have a great representative helping and supporting us along the way with this product, the product itself is really great. These items are share in real time and the people responsible to respond to them are able to provide the solution as soon as they have it. Their Customer Services is outstanding. We have been using Projectmates to help in managing our construction projects for the last 7 years and have been very pleased with it. It is very easy to use and to train people on.
Create beautiful product roadmaps with ProductPlan.
What users mention about ProductPlan See all reviews I would strongly recommend this tool as it's super simple to use, with some great UI and graphics, making the tool very easy to use, read and understand by anyone. I really like the ability to be able to cobine roadmaps, and the look and feel of the product is great. This application helps me to view multiple plans through its amazing view that could easily manage larger views as well.
Practice More, Manage Less.
What users mention about MyCase See all reviews The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally. The user friendly platform this software is based on is easy to use and extremely helpful. It will help organize your business and it is always improving. It probably is me and my lack of understanding, but I still have not figured out how to create an intake form. That is frustrating, but I think eventually I will get it.
Workforce software with flexible pricing and unlimited users
What users mention about PARiM See all reviews It is difficult to find a flaw or weakness. I suppose the graphics from the report writer are simple but so what. The look and functionality of the system is great. Clean and crisp the dashboard features are excellent. An assured price per hour worked through the software, which gets cheaper the more you use it. No ridiculous rate which becomes more expensive the more you use it. What users mention about Buildertrend See all reviews Buildertrend generally has a good layout. Good that you can allow owners access to their build site to observe progress of their build if they cant make it to site visits. I love the following features, selections, change orders, bids, budget, daily logs. All of these sections add a great deal of accountability to the home building process with great ease of use. Buildertrend has been a great tool for every department in our company. We love that we can create our own schedule templates and the capabilities/features of schedules and to-dos.
#1 Highest Rated Custom Builder & Remodeler Software
What users mention about CoConstruct See all reviews It's also great to know that they are continually working to improve this software to make it even more user friendly for construction companies. It creates a consistent method for recording and communicating with clients and trades. Coconstruct help team is amazing and always takes the time to help us figure out how to do something. The program has been really great for improving our tracking and management of changes and decisions. The software continues to improve and add features, which is great and the support is excellent.
Interactive intranet and collaboration hub for business.
What users mention about Jive See all reviews Jive is very friendly to use and it is so easy to use. The customer representatives do a very good job. We were using Truly before and although the call quality was not as consistent, I preferred the interface. Much cleaner and minimal. A lot of the issues with this system may be experienced with most intranet services of its kind, but it's important to keep in mind.
Internal Communications Tools that Get Employee Attention
The Shipping Software with the Most 5-Star Reviews
What users mention about ShipStation See all reviews The Shipstation team themselves are real joy to work with with excellent customer service. Shipstation is great and has genuinely solved a lot of our issues with regards to order fulfilment. The only con is horrible support, it is impossible to talk to a human. It's not right to leave you hanging with a problem for hours, it just isn't right. ShipStation provides an incredibly affordable and reliable shipping software platform with nice options for customizing user view, email templates, and reports.
SMS Marketing & Voice Broadcasting Made Easy
What users mention about Call Loop See all reviews Like how it's user friendly and works well Like how it's user friendly and works well Like how it's user friendly and works well Like how it's user friendly and works well. The best way to communicate offers with existing customers & build loyalty with rewards. I use it for a couple of my customers, integrated with Infusionsoft -- works great and setup was pretty easy. The service has been reliable so far.
Cloud communication platform for enterprises
What users mention about Dialpad See all reviews Call quality is better than we've seen with other similar applications. It is easy to receive messages (voice mail) and texts and I love that it can all be done in one place through one interface. Overall, there are some quirks that you need to get used to or have a bit of a workaround for. Overall, it has been a good experience and call quality has been good. Customer service can be a challenge. Had a billing issue and they blamed me and refused to refund money when they were double billing me.
Hosted PBX with CRM integration and mobile apps
What users mention about 3CX See all reviews The only disadvantage I have found is that sometimes the application crash and it is necessary to restart it. This was a free platform for the first year. The quality of sound and ease of use was also a good experience. Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.
A Complete Solution to Manage Your Nonprofit!
What users mention about Sumac See all reviews We are easily able to track our clients participation in all of the groups and services that we provide to those who are ill or bereaved in our community. The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process. A great way to manage show attendees, we like that we can track who has donated and who has seen performances and what dates; contact types are very useful, as is the search builder function.
Mobile-first employee communication for large organizations
Conversation platform for team collaboration & productivity
What users mention about Glip See all reviews The thing that I like most about Glip is that it is super easy to use. I like that you can easily share files and that conversation history stays in the window at all times. Excellent messaging features, including practical things like tagging people, keyboard shortcuts, and inline attachment previews, as well as fun features like GIF's and Memes. I no longer worry if a task is going to be completed on time or forgotten. WIth Glip, we are able to stay organized and communicate more effencently.
Project and work management for teams of all sizes.
What users mention about Asana See all reviews Using the free version currently and the free version is good enough for my management. I like the user interface, its very colourful and very easy to understand and navigate even for non-IT user. I did not use Asana to it's potential due to lack of branding and it not being top of mind as compared to some of its competitors. The tool is dull and makes a project look boring. It is a super customizable platform to assign tasks and track them so that all team members have a good workload. The online support is also very helpful.
Online Enterprise Work Management Software
What users mention about Workfront See all reviews Unable to customize email notifications, no analytics (as of yet), unable to customize/provide validation in our custom forms. The reporting capabilities is terrific, very robust, and most importantly, easy to use. It has everything we need, and even things we didn't know we needed. All of their support reps have been friendly and helpful. Onboarding was a bit of a process, but once we got it up and running it's been great.
The retail operations platform for brands and retailers
What users mention about Brightpearl See all reviews The help guides and YouTube videos are great and the set-up is very user friendly. Compared to the alternatives on the market, I can't recommend this highly enough. BrightPearl has been very useful for helping us with our inventory tracking and reporting. The customer service is awesome, they respond very quickly with any question/comment we may have. We have just integrated Magento which works perfectly and links direct to our website. I would also recommend watching the you tube videos as these are very helpful in the beginning. What users mention about ActiveCollab See all reviews I really like the ability to track time, tasks and progress all in one tool. And the speed in which I can spin up a new project is pretty great. It is a valuable software, which really helps its users on a daily basis and is very flexible in its operation. We greatly appreciate his progress and are reassured about his future. Second, ActiveCollab had awesome customer service when I had any issues or questions. This was a big plus because I then knew I was in good hands.
Request for proposal software for RFPs, RFQs and RFIs.
What users mention about RFP360 See all reviews Ease of use; Good functionality. Clean user friendly interface; responsive customer service, willing to make changes to improve platform; Import function is good. The ease of use to answer questions and collaborate is amazing. We are considering it for our organization. Ease and maneuverability of the software. It saved progress easily and I could make edits and changes with a couple of clicks.
Everyone's Favorite All-in-One Social HR Software
What users mention about WebHR See all reviews There were lots of buttons which were available to me, but navigating to them led to a "no access" pages. My first thought as a developer was, that it's a bad design. This is the best HR software I have ever personally used. It's so simple to use, great features, easy to use (for employees) quick to clock in and out, great payroll system and reporting. All the modules are good, Easy to understand, the best part is to Post Status Updates as its allow to merge every person in a good way like a social media.
End-to-end recruiting & applicant tracking solution
What users mention about Breezy HR See all reviews Great product at a superb cost which allows for hiring and on-boarding to be very straightforward. I love the fact that there is a way to organize my candidates by stages. I really like that I get applications that seem to match the job descriptions as long as I provide good detail. The team at Breezy HR is great and super responsive. This software is core to our business and adapts well to work in collaboration with other systems.
Cloud Contact Center Software
What users mention about NICE inContact See all reviews I like the fact that this dialer integrates well with Salesforce, we make high volume of calls and inContact does its job well, when it does not they have a good customer service with good follow up. Easy to use, great functionality, accessible with screen reading software which is a major plus for our staff. There's great customization of IVR and messaging. Constant email outage notifications for products I dont have, and then when our system DOES fail (inevitably), the e-mail comes 20 minutes after the outage.
#1 Top Rated Call Tracking Software
What users mention about PhoneWagon See all reviews Easy to price when on-selling to clients compared to other tools. UI/UX is fantastic and their customer support is quick and responsive. Don't have any negative feedback. It's hard to criticize a business that fixes problems quickly when they come up. None, and I'm being dead serious. Not once have I had a problem, which is odd for a SAAS business.
Video conferencing and webinar hosting for large events
What users mention about GoToWebinar See all reviews The fact that people attending need to register is a the only negative I can think of as this makes the process of getting an attendee long and this sometimes leads to loss of attendees. We have not yet found anything to dislike about GoToWebinar. We had one viewer who had trouble getting connected but that was an isolated incident. Our company loves this because most of our officers are home based so it give us the ability to stay on top of our game in the industry without leaving the comfort of our homes.
Marketing & CRM software for the Real Estate industry
End-to-End Media Publishing Solution
What users mention about MagHub See all reviews Overall experience has been excellent. It was nerve wracking at first switching from the past software we used but we were able to import our data successfully and had strong help along the way. MagHub has a very energetic and dedicated development team that continues to expand and improve the functionality of the software on a monthly basis. Too many ways to achieve one outcome that makes it terribly confusing. Too analytical for selling.
Marketing automation & CRM for the mortgage industry
The world's #1 CRM, reimagined for financial services.
Real Estate CRM & Marketing Platform
What users mention about Propertybase See all reviews On top of that, their customer service support team is hands down the fastest, reliable, and most friendly group to do business with. I like the fact it's built on salesforce and it's reliable. I also like that it's very scalable software. This software is very user friendly and simple to manipulate every detail. The mobile app is great because it has everything I need being a Licensed Real Estate Agent.
CRM solution for small to midsize firms
CRM/Agency Management System for L&H Insurance Agencies
What users mention about AgencyBloc See all reviews Thanks again AgencyBloc in your help in getting us started and your fantastic customer service. Some of the best customer service I have ever experienced, on top of a top notch product that makes figuring commissions so much easier. Worth the time to get it set up. I have used AgencyBloc for some time now. I have been very impressed with the ease of use and especially the customer service that I have received.
Powerful ecommerce platform, optimized for all billing needs
Cloud ERP / MRP runs your ENTIRE business - soup to nuts !
What users mention about BizAutomation See all reviews Amazing value for the functions and capability of the software. Lower costs, better reporting, better support and the ability to customize documents to suit our business. BizAutomation was easy to learn and use for our business. I do the bookkeeping and it was a good system.
Client management for freelancers & SMBs
What users mention about HoneyBook See all reviews I LOVE how user-friendly it is. Customer service is AMAZING, I've had two different representatives reach out to me and make sure I was comfortable using the software (Thanks Mak and Lily!). I love how you put what you need and the vendors reaches out to me with their quotes and availabilities. It makes comparing quotes easy and payment function is also built in so it feels secure. Having a solid on-boarding process is crucial, and having HoneyBook helped me up my game SO much. I love, love, love how confident I feel in my processes, especially my on-boarding process.
Connected business. Delivered.
What users mention about Acumatica Cloud ERP See all reviews Features and functionality of product were very good. Ease of use of the product and intuitive nature of the screen flow was good. The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget. The worst part of Acumatica is how it handles Email. System email accounts, while not a horrible idea, just don't work well.
A complete service management solution for SMBs
The World’s Leading, Most Deployed Cloud ERP Solution
What users mention about NetSuite See all reviews We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing. While this is not about the software, Oracle has been hiking up prices for the past few years, to the point that it's gotten costly. It might be a relevant barrier for smaller companies. Overall its good as in it does what it needs to do, and then some. It's useful but feel at times we are only touching the capabilities of this software other then really utilizing it.
CPQ Software (Configure, Price, Quote). Complexity made easy