Explore a recommended list of CustomerSure alternatives for your business in 2018. Compare alternatives to CustomerSure side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Internal & external knowledge base and forum management platform
SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities.
By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money.Read more about SmartSupport Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time.
Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.Read more about Retently
Reputation management with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob
The fastest way to collect feedback from customers
All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your website, via email, and within your mobile application. Read more about Survicate
Enterprise survey software that will provide you with professional features like matrix questions, panel management, CRM systems and active directory, multi-languages surveys, branching, data export, report builders and spss and Sharepoint survey integration.Read more about FeedbackServer Its flexible and extensible (through plug-ins) ajax enabled web 2.0 form engine and user friendly editor will help you create any survey or form in just a few minutes. Available in 10 languages as SaaS or as on-site solution.
Review marketing and management platform, white-labeled for agencies and SEOs
Grade.us is the best review management software that helps marketers, agencies, SEOs and enterprises get great reviews on all of the important review sites with email and text drip campaigns. You can monitor reviews without limit to the number of sites, and amplify your best reviews on your website and social media channels.Read more about Grade.us
CheckMarket is a cloud-based survey solution which enables users to create and conduct surveys in 40 languages using a WYSIWYG editor. Utilize survey templates, custom design and branding, multi-channel distribution, third party integrations, automatic notifications, real-time reporting, and more.Read more about CheckMarket
Collect emails through great-looking surveys & quizzes, transfer the data to MailChimp automatically. Include widgets such as a digital scratch card or slot machine to make the data collection more fun. No app install needed. All devices. Off- and online.Read more about Survey Anyplace
123FormBuilder is the fastest way to create professional forms for web and mobile. The drag & drop form editor makes it simple to build custom contact forms, surveys, registration forms and order forms in just minutes, using your browser. No coding skills required.Read more about 123FormBuilder
Formstack simplifies the data collection process and allows you to create beautiful online forms in seconds. Create surveys, lead gen, donation and order forms all from one centralized app. Read more about Formstack
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.Read more about Qualtrics
Solutions for improving CX operational performance
For over 25 years Intouch Insight has helped customer-centric organizations improve their customer experience, strengthen brand reputation and improve business performance with their suite of customer experience management products and services. Read more about Intouch Insight
Online, CAPI & CATI survey software for market researchers
Nfield is an online, CAPI, and CATI data collection platform for market research professionals to conduct secure, high quality, and professional surveys. Organizations are able to present questions using attractive templates which are fully responsive to different device screen sizes.Read more about Nfield
All-in-one market research & consumer insight platform
Q One is an all-in-one market research and consumer insight platform for multi-channel, multi-currency, and multilingual market research. The cloud-based platform offers a range of tools for research professionals that help increase panel engagement and identify opportunities in the marketplace.Read more about Q One
Socialsuite is an impact management solution for businesses of all types, primarily government and corporate funders, non-profits, and impact measurement consultants. The cloud-based suite offers tools for configuring frameworks, gathering data, and creating custom dashboards to measure impact.Read more about Socialsuite
Event Lead Capture. Your events, sales & marketing connected
The lead capture solution built for Events, Trade Shows & Exhibitions.
Capture and qualify leads at events using smartphone or tablet. Capture leads with business card scanning, badge scanning & customisable forms. Integrate leads into your CRM and/or Marketing Automation.Read more about Akkroo Easily report event ROI.
Nextiva is transforming the way small businesses communicate. Nextiva is a communications platform providing small businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.Read more about Nextiva
Engagement & data collection platform for brands and media
Qualifio is an engagement & data collection SaaS platform for brands, media and digital agencies. It allows them to easily create and publish quizzes, polls, contests, personality tests and 40+ other viral content formats on their websites, mobile apps, and social media networks… Read more about Qualifio
Hippo Video is a cloud-based video management solution which includes tools for webcam, audio, and screen recording, video editing, sharing of videos through social media & help desk systems, video embedding in websites & emails, export of videos to YouTube, real-time engagement analytics, and more… Read more about Hippo Video
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives technology adoption and user enablement to enhance productivity and engagement.Read more about Whatfix
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department.Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.
FiveStars is a customer loyalty app to create and manage rewards and loyalty schemes for your clients. The business edition of the app helps you build a loyalty program that matches the needs of your business with flexible options such as VIP statuses and multiple tiers.Read more about FiveStars Customers can sign up with their phone numbers, meaning they don't have to download the app. FiveStars also offers tools for customer engagement such as incentives and special occasion rewards.
Pobuca Loyalty is a web-based, multi-channel customer loyalty platform designed to develop and grow repeat customers. The software offers lead management tools, email and SMS campaign templates, proximity marketing, campaign scheduling, advanced analytics, campaign reports, and more.Read more about Pobuca Loyalty
ABM Loyalty is a cloud-based loyalty program platform with integrated CRM suitable for a variety of B2B and B2C organizations who would like to further develop their buyer/customer relationships and stimulate repeated sales. Identify customers, reward purchases, collect customer data & more.Read more about ABM Loyalty
Customizable loyalty platform on open-source or cloud
Open Loyalty is a cloud-based & open source loyalty platform which enables organizations to build custom loyalty or gamification solutions using a range of features including customer, rewards & POS management, plus earning point rules management, a member portal, API & integrations, & more… Read more about Open Loyalty
Digital customer loyalty stamp cards for small businesses
Oappso Loyalty is a digital, stamp-based loyalty system which enables small businesses to design & share their own loyalty cards, then issue stamps & rewards to their customers online & via iOS and Android apps. Other Oappso Loyalty features include push notifications, location reminders, and more.Read more about Oappso Loyalty
Customer review management platform for online businesses
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more… Read more about Trustpilot
Online reputation & reviews management for medical practices
SocialClimb is a online reputation and reviews management platform, specifically designed for businesses and practices in the medical field. The cloud-based tool allows practices to enable social reviews, monitor online reviews, and collect and benchmark survey results to manage online reputation.Read more about SocialClimb
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online… Read more about GetMoreReviews
Localization for websites, web apps and mobile apps
Transifex provides a cloud-based software for the localization of websites, web apps and mobile apps.
Using the Transifex platform you can collect, manage and distribute your online content without having to access FTP sites or multiple file versions stored in spreadsheets, etc.Read more about Transifex
Cision is a PR management, digital marketing and media relations software that serves a number of purposes. The software can be used for content marketing, influence identification, media monitoring and analytics, along with press release distribution.Read more about Cision Cision provides one of the most comprehensive global databases of media contacts and outlets, putting you in instant, direct contact with industry influencers.
SproutLoud is a cloud-based channel marketing automation platform designed to help businesses manage their partner marketing programs. The software includes tools for managing campaign planning, asset production and customization, campaign distribution, advertising localization, and more.Read more about SproutLoud
TrackStreet is a brand protection software which supports MAP (minimum advertised price), authorized dealer program compliance, and full internet sales channel visibility using proprietary website crawling technologies, automated reseller communications, actionable sales intelligence, and more… Read more about TrackStreet
OBI Brand Monitor is a social media monitoring tool for managing reputation and tracking crises through visual analytics and real-time alerts. The cloud-based tool aids businesses in monitoring and analyzing their online brand reputation, as well as providing insight into sectors and shareholders.Read more about OBI Brand Monitor
Conversion rate optimization platform for digital marketers!
Justuno is a suite of website conversion tools used to turn daily website traffic into email subscribers, sales, and social fans. Convert a higher percentage of your visitors using website pop-ups, sign-up bars, exit promos, and timely on-site messaging.Read more about Justuno
Use Justuno for email list growth, conversion rate optimization, and cart abandonment.
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At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
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