Cvent Event Management Reviews - Page 4

features galore reporting is awesome love that we can customize website with html/css session scheduling and room blocks are easy to manage

sometimes amount of features is daunting cannot rearrange registration flow at this time user privilege limitations are not extensive enough

Hello, Thank you for taking the time to share your experience using Cvent's Event Management solution. We are happy to hear that you love using this product and that you've found our reporting and customization features valuable! We'd like to take this opportunity to tell you more about our loyalty program, Cvent Advocates. It's a great way to learn from other Cvent users, learn about new Cvent products, take part in beta testing opportunities, and earn rewards! To learn more, visit: http://bit.ly/2H1G79j Please feel free to reach out to us if you have any further questions or need help with anything!

Cvent really is the one stop shop for event management. It allows you to do virtually everything in terms of planning a meeting or event, inviting attendees, registration, booking hotel and flights, etc. It is an essential tool for any event professional!

The new Cvent Flex is not very user-friendly, because it is so incredibly different from the original Cvent. Invitees have been having a really difficult time adjusting to the new layout and registration process, as certain features has been moved or removed completely. I do however like the updated look of the event websites.

The software is fairly easy to use.

The software does not provide customization.

The Cvent Event Management portal is very user friendly. Its easy to use and very adaptable to design. It integrates well with other aspects - i.e. passkey, concur, CrowdCompass, making our lives easier on the back end. I love how you can duplicate events so you don't have to start from scratch every time you have a new event.

While the updates are great, they were not completely ready for roll out. There was a ton of features not available in the new Flex that we were using with the classic events and this was not communicated to us before designing our event in Flex (also, that was our only options because the removed classic from our account). BUT, Cvent did replicate our event for us in classic mode for the hassle. It is also very expensive, but I'd say it is worth the money.

Cvent is constantly re-evaluating what is of the most value to planners, attendees, and event stakeholders, and creating/updating their products accordingly.

The software is not intuitive to use, and there is a strong learning curve for new users. We do need to allocate resources towards training when new team members start learning Cvent. Once you are used to it, it comes a bit easier, but I would not say that ease-of-use is their strongest point. I do know they are working to change this.

It' is easy to use and easy to understand the basics to get the job done. You really can't make a huge mistake that can't be fixed or changed.

Honestly I can't say right now that there is anything I like least. Wish there were maybe a few more ways to sort venues.

Hello, Thank you for taking the time to share your experience using Cvent! We appreciate your candid feedback and have shared it with our product team. We¿d also like to tell you more about our loyalty program, Cvent Celebrity. As a Celebrity, you¿ll have opportunities to take part in beta testing, be the first to know about new Cvent products and events, learn best practices, and earn cool rewards! To learn more about Cvent Celebrity and to join, visit http://bit.ly/2IuDlXh Please do not hesitate to reach out to us should you have any questions or need any assistance!

ease to use/ customer support. I also enjoy having an account manager assigned to our company. She is my go-to person for everything and if she doesnt know the answer, she will find out who does and get back to me.

back end is a bit hard to navigate, have to go thru many screens to get to where you need to be at times.

Hi Maly, Thank you for taking the time to share your feedback. We are happy to hear your account manager has been an excellent and supportive resource for you. We are also thrilled to hear you'd recommend Cvent to a friend. We also want to thank you for being a loyal Cvent Advocate and appreciate your engagement in our rewards program! Please do not hesitate to reach out to us if you have further questions/comments or need assistance with anything!

It is a great dynamic software for conference management.

The accounting management portion is lacking. It doesn't meet our need for programs management.

- We love the supplier network and ease of sending/receiving RFPs and responses. - Excellent reporting features for data management - On-site badge printing and check-in removes the fear of rushes and the need for temporary registration staff.

- Over customization for our builds has made integration with other softwares more difficult - Limited to 10 participants per group for group registration - Difficult to format emails/websites if you have no experience in Html/CSS

Their customer service team is unreal - I have never had such prompt connection or assistance from ANY software...ever! While some of the functionality isn't intuitive, the Cvent team takes the time to drill down to where you are having trouble, walks you through the solution and then...checks back up to make sure it all worked out for you! THE BEST!

Roadmap progress is slow ... features take a while to launch...

I like that I can easily manage the registrants, see all of their important information and run reports.

I don't like how complex the back in is when you are trying to change something later on. I wish it was more like Wix or similar software where you can see exactly what you are changing in real time.

Hello, Thank you for taking the time to share your experience using Cvent's Event Management solution. We are happy to hear that our product has helped make your life easier with our reports and registration management functions. We understand your frustration with trying to change your website features, which is why we're excited to announce that we're launching a new product, Flex, which will allow you to see changes in real time. Read more about Flex here: http://www.cvent.com/en/company/cvent-announces-flex-for-event-cloud.shtml We'd also like to take this time to tell you more about our loyalty program, Cvent Advocates. It's a great way to stay up to date with product news, take part in beta-testing opportunities, and earn rewards! Learn more here: http://bit.ly/2H1G79j

Love the ease of hotel sourcing, allows for quick reviews of properties and easy access to send multiple bids at once. Presents a nice grid to show to clients of all the bids you receive.

One con would be it's very overwhelming at first but they do offer a huge supply of training videos, articles and customer support.

Hello, Thank you for taking the time to share your experience using Cvent! We appreciate your candid feedback and have shared it with our product team. Your feedback is invaluable as we are always looking for ways to improve our current offerings. We¿d also like to tell you more about our loyalty program, Cvent Celebrity. As a Celebrity, you¿ll have opportunities to take part in beta testing, be the first to know about new Cvent products and events, learn best practices, and earn cool rewards! To learn more about Cvent Celebrity and to join, visit http://bit.ly/2IuDlXh Please do not hesitate to reach out to us should you have any questions or need any assistance!

Cvent has been around for years and is constantly updating and adding more features. Their customer service line is always helpful, and I like the fact that they send you the articles so you can learn more.

I feel that when they add new tools, they aren't always looking to see how that new improvement may affect other areas. Also, when they add new tools, they fully look at the new tool and make sure that it does everything the user needs it to do.

-Efficiency, I can duplicate an event which cuts my overall time, enabling me to create more events -Not having to create multiple site for one event because it has different registration types with different air and hotel dates. This platform has registration paths and advanced rules to fix that. -Numerous templates to choose from when designing an event -Helpful customer service representatives, always willing to assist -Excited about Flex coming out, which will have the drag and drop

-Cannot update all registration pages at once like the registration questions for different types of registration paths -For events with roommates with different registration types I cannot have some fill out their roommates name and others select from a drop down, I have to do either or.

I use Cvent's Event Management software on a daily basis, whether it is creating emails, managing events, or reporting, as well as many other functionalities that the software offers. I wouldn't be able to complete my job without it. The ease of the functionality enables me to complete the tasks for my events in an efficient way that is not time consuming.

One of my biggest complaints about Cvent is the outages. They create inconveniences in being able to access certain parts, if not all the parts, of the software. Cvent support is typically great at working on these issues and getting the software back up.

The event guide (schedule/agenda) is probably the most used feature of the app by our attendees. It's great bc it links to the sessions, they can click through to see where they are on the map, and they can see the speakers and bios as well. The gamification helps us get the attendees to use the app and get engagement going. I also like the sponsorship opportunities w the splash screen and banner ad graphics. It easily integrated w CVENT so our attendees are updated in real-time.

Most features are good and useful. I do feel like the support from CrowdCompass staff could be better and more timely.

CVENT has many bells and whistles and is an amazing piece of software. The events you can set up can be complex and your customers can have a great experience.

The software can almost be too complicated when you want to put on a simple event. We use it here at Long & Foster for classes and many classes don't need to be presented as complicated events. Sometimes creating simplistic classes takes just as much time as the more complex company events.

Hi Rebecca, Thank you for taking the time to share your feedback on Cvent! We are so happy to hear you've been working in Cvent for 11 years! Thanks so much for being a loyal customer and Cvent Advocate! Please do not hesitate to reach out to us should you need any assistance or have any questions!

Easiness of receiving leads, responding to them (happens very rarely), the set-up of the supplier network AND the new integration with the CRM

Needs to have a few more simple ways for DMO's to use (Lead qualification), etc. - with the integration to CRM I'd like to see a bit more flexibilities

Hello, Thank you for taking the time to share your experience using Cvent! We¿d like to tell you more about our loyalty program, Cvent Celebrity. As a Celebrity, you¿ll have opportunities to take part in beta testing, be the first to know about new Cvent products and events, learn best practices, and earn cool rewards! To learn more about Cvent Celebrity and to join, visit http://bit.ly/2IuDlXh Please do not hesitate to reach out to us should you have any questions or need any assistance!

The brand name appealed and the supplier searching abilities but overall not a good program for the money. They overcharge and much better competitors out there.

We used cvent for over 10 years for our events. And each year the costs kept increasing, despite the ease of use and features did not. To clean our email lists was hard to do. The reporting features hard to access and understand. There were no templates to create our emails with. The high costs did not equate to being worth it. We changed to Perfit for our emails. And Cacob for our registration and both we pay a fraction of the cost for a much more attractive looking website, features and easier to use.

I like the ability to set up most aspects of my event in one program. I like the customization options and that some areas are super reponsive to any little tweak without diving into code.

HTML is still used in some areas which makes editing hard. There are aspects of the program that are 'locked' until you ask your account representative about the functionality and they unlock them for you or explain where there are hidden.

Hello, Thank you for taking the time to share your experience using Cvent! We appreciate your candid feedback and have shared it with our product team. Your feedback is invaluable as we are always looking for ways to improve our current offerings. We¿d also like to tell you more about our loyalty program, Cvent Celebrity. As a Celebrity, you¿ll have opportunities to take part in beta testing, be the first to know about new Cvent products and events, learn best practices, and earn cool rewards! To learn more about Cvent Celebrity and to join, visit http://bit.ly/2IuDlXh Please do not hesitate to reach out to us should you have any questions or need any assistance!

The Cvent app is the best event management app that solves and covers each & every aspect of the events from the scratch. The best part is that it offers the customised branding of the event. The registration process is very easy to use. The tracking and reporting features allows you to export the information.

I have faced a challenge sometimes while importing the large files of contacts. More over i have no specific complaints

Our company has been hosting conferences for almost 6 years. We first used a homegrown registration system and manual entries in Excel, then used WuFoo forms, and finally graduated to RegOnline and it's full set of features. The real-time integration in Airtable is awesome. I also like that we can restrict which fields various team members see from our registration lists. The automated follow up emails alone are worth the cost.

Our events do have a lot of no-shows because of the nature of events, so it does hurt to have to pay a price-per-registrant model knowing that on average somewhere between 40-60% of registrants aren't going to come.

Overall: Meetings, launches, galas, partnerships, conferences, commencement Cvent is constantly evolving and they are at the forefront of industry changes and always keep customer needs on their mind. support is amazing. client service specialists on-all 24/7 and they have an option for chatting in the Support Center. I also love the fact that the technologies are constantly changing and staying up-to-date. this is critical as a user in my organization

I dislike the shift in focus and functionality of the new Flex event builder. there are too many ways to do the same thing.