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DaySmart Appointments Logo

DaySmart Appointments

4.1
(146)

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Online Appointment Scheduling Software

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(27)

DaySmart Appointments Features

Features Summary

Functionality

4.0

/5

146

Total features

68

8 categories

DaySmart Appointments features

3PL Management
API
Access Controls/Permissions
Accounting
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Tracking

Common features of Scheduling software

API
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Approval Workflow
Attendance Tracking
Automated Scheduling

Price starts from

49

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.0

/5

146

Price starts from

49

Per month

learn more

Total Features

68

Unique features

  • Email Marketing

  • Employee Scheduling

  • Accounting

  • 3PL Management

Functionality

4.7

/5

5.3K

Price starts from

15

Per month

visit website

Total Features

111

Features in Common

41

Unique features

  • Single Provider Practice

  • Forms Management

  • For Yoga/Pilates Studios

  • For Martial Arts

Functionality

4.5

/5

2.5K

Price starts from

10

/user

Per month

visit website

Total Features

38

Features in Common

20

Unique features

  • Collaboration Tools

  • Electronic Payments

  • Activity Tracking

  • Activity Dashboard

Common DaySmart Appointments comparisons

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DaySmart AppointmentsvsCalendly
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DaySmart AppointmentsvsVagaro
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TimeTap logo
DaySmart AppointmentsvsTimeTap

Reviewers who mentioned features said:

GL
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Gordon L.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Gets the job done most of the time

Reviewed 3 years ago

AppointmentPlus has helped prevent us from accidentally overbooking students (there were times where we had a waiting period of 45 minutes for a 1 hour session) and definitively figure out where we had more openings so we could optimize our space and time. With enough time and effort (and the help of their support team), we have integrated the scheduling system into our daily routines. We’ve spent a lot of time in this system and there’s still a lot of things they can improve, but at the end of the day, Appointmentplus helps us with scheduling.

Pros

Customer support has been really responsive. [SENSITIVE CONTENT HIDDEN] helped us quite a bit in figuring out optimal setups specific to our needs. When we ran into issues, they were able to help dive into details with us in order to help find the root cause and escalate issues when necessary. If there was something they couldn’t fix immediately, they explained what was needed in order to fix the issue and kept us up to date on what they could tell us from the development team. [SENSITIVE CONTENT HIDDEN], who started helping us out later, provides a sociable experience and helps make tech calls feel much more casual.

Cons

It took a lot of trial and error to figure out which settings to turn off/on to optimize for our center and we ran into many issues while creating/modifying hundreds of weekly recurring appointments. The recent updates to recurring appointments, however, have made the task easier, but still takes much time and effort to navigate through while avoiding issues.

Vendor response

Thanks for the review, Gordon. I can imagine the challenges involved in moving your tutoring online. We've received similar kudos on our helpfulness from the many Mathnasiums who have turned to us for scheduling. You noted how the system helped you optimize your scheduling and eliminated overbooking. Those are key benefits from using the system. Thanks for taking the time to give us a review!

AR
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Anonymous Reviewer

Verified reviewer

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Clunky, difficult to use and no better featured than any other app

Reviewed 5 years ago
Pros

This should really be a simply must have these days but many don't so I guess it's worth mentioning. The security is locked down per user so each normal user can only see their own clients - this is important in confidential organisations.

Cons

All aspects of the UI is counter-intuitive so hard to learn to use and hard to use once you've learned. It takes about three clicks (or swipes / touches) in a number of different popup boxes to perform a single action, for example cancelling an appointment. Many popup boxes are not resize-friendly either and when trying to (for example) cancel an appointment, each successive box pops up in an unlikely...

Vendor response

It was painful to read this review from a former client. Clearly they were not happy with our system. Some of what they noted is true. We did move to a three-step process for booking an appointment (select customer, enter appointment information, confirm appointment). Even though this user did not like the change, many of our other clients welcomed the change. With regard to the system being hard...

RN
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Robert N.

Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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5 Stars Plus

Reviewed 5 years ago
Pros

We’ve been using AppointmentPlus for several years now. They had a glitch in a release about a year ago, but since then the system has been outstanding. They seem to really care about their clients and about continually improving their system. Every interaction we’ve had with customer service has been pleasant and fast. We are a very happy client.

Cons

As I noted, they had a release in early 2017 that caused some slowness in the system. But they fixed the issue quickly and ever since that time, the releases have been fine.

Vendor response

Robert, thank you for the review and the positive kudos! Yes, we did encounter an issue with a release about a year ago. And, as a result, we really focused on improving the software release process. As you noted, I’m happy to report that we’ve received excellent feedback on our releases since that time. Thank you for also spotlighting our customer service team as being pleasant and fast. We definitely strive to provide an exceptional customer service experience for our clients. We appreciate the excellent review!

AG
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Aimee G.

Mental Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value for money and easy to use

Reviewed 3 years ago

This scheduling program has allowed us to customize the availability of each provider, who can make changes to their availability for meetings, days off, and vacations easily. The providers can see real-time changes to their daily schedules. It is also easy to see a client's appointment history and generate a report for the purpose of appointments attended, canceled, no shows, etc. We also often use the feature to schedule recurring appoints for clients who want the same appointment at the same time each week.

Pros

We use this product daily to schedule our clients across 8 providers. It allows us to separate out each provider's availability, mark changes with different colors, create reports to show reasons for appointment cancellations, all while allowing each provider to access their own schedule anytime and having the office staff oversee all 8. We can see all open appointments on any given day, or all open appointments for a specific provider by the week. We use this calendar scheduling platform separate from other office software, but it is simple to keep the window open in Chrome and open it to make client appointments.

Cons

Really nothing that we don't like about the program after using it for several years. We went to this from paper schedule book and haven't looked back.

Vendor response

Thank you for the excellent review, Aimee! Yes, the ability to quickly and easily control one's availability is a strength of AppointmentPlus. And I see you use it for both centralized booking as well as allowing individual counselors to manage their schedules and appointments. Different user access types is also a useful feature of the system. Thank you for being an AppointmentPlus client!

SW
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Stephanie W.

Telecommunications, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customized Software For a Wide Variety of Clients

Reviewed 3 years ago

Our overall experience in working with Appointment Plus has been very positive. We are lucky enough to have direct contact with several of their support members and leadership team, and almost always, they are willing to go above and beyond to assist us.

Pros

We are a telecommunication company that offers Virtual Receptionist services to many clients and several different industry platforms. Appointment Plus allows us to provide customized software for any clients we may be working with. Whether we are working with a Massage Therapist, Attorney, or Pet Groomer, the software can be customized to fit our client's needs.

Cons

Relay Methods: it would be ideal if there was an option for texting. As of now, the only real options are by email or phones. With how communication styles have changed over the years, most clients prefer for us to send a text message instead of placing a phone call or sending an email. Client View: the client view seems a little outdated and a lot of clients prefer the look of their website instead. Either update the client view or allow the client view to be fully integrated within their website.

Vendor response

Stephanie, thank you for taking the time to write a review. We appreciate it. We also appreciate My Receptionist being a long-time answering service partner. Thank you also for pointing out our "above and beyond" service. Our clients and partners deserve great service from us. Thanks again!

DF
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Doug F.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Appointment Plus Scheduling

Reviewed 3 years ago

Overall we are pleased with the tool...probably not using the tool to its fullest potential.

Pros

The solution to identify our clients, allowing the client to book appointments and to capture the notes of each appointment - able to cut and paste email notes and using the profile screen to further identify the clienet

Cons

We were able to "go back" to a previous date and add an appointment (to capture notes) for a client that was not part of the location that was open. We could actually have several "appointments" in a day that was actually from different clients even thought the location that they were associated and linked to - was not OPENED in the exceptions. We would still like to be able to capture notes from a client that possibly called us, from another location, but we are not able to identify the essence of the call / appointment.

Vendor response

Doug, thank you for the review. You pointed out something that differentiates AppointmentPlus. It's the ability to serve complex or unique situations. The way scheduling works can vary widely from business to business. We know that and have created a very flexible scheduling engine as a result. Thanks again for the review!

AR
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Anonymous Reviewer

Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent appointment reminder! Will help you stay organized

Reviewed 5 years ago

I got the benefit of organization and never forgetting an appointment.

Pros

I am someone who likes to stay organized. Having a great software to help me remember when to meet with students I am tutoring or when to go to business meetings for my freelance clients, when I have doctor appointments, etc. really helps me out. I have a busy schedule and can forget important appointments without this software! It is easy to use and fairly intuitive. It is also cloud-based, which helps me in case I don't have my computer or phone.

Cons

It has a bit of a learning curve. It took some trial and error to perfect use. Customer service is there to help, however.

Vendor response

Thank you for your review of the system. It sounds like you are a tutor. We have hundreds of tutors who use AppointmentPlus. I'm glad the software helps keep you organized with your busy schedule. And yes, the fact that it's cloud-based does make it convenient because you can access your account anywhere at any time. With regard to your comment about the learning curve, it's true. Like most software systems, it takes a little while to get the hang of using the system. But, once you are used to it, it's easy. And, as noted, our customer service team is always ready to help. Thank you again for the excellent review!

PD
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Paul D.

Hospital & Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Scheduling Software on a Budget

Reviewed 5 years ago

Despite the slightly tricky questions this is a great scheduling software that we have had great luck using for years now. I would highly suggest this over some other options out there as once you are set up it really is extremely user friendly.

Pros

There is great customer support and help setting up your Scheduler and users. If you have multiple offices there is also the ability to handle that as well. I find the appointment reminder email to our patients to be perfect. You can allow them to confirm or reschedule and if you choose to add this to your website they can schedule an appointment themselves right online.

Cons

Some of the setup questions seem straight forward but can be a bit tricky and confusing as to the correct way to answer to assist the setup. If you schedule an appointment at the end of your day you have to adjust the length of time of the appointment to fit otherwise it will not allow you to schedule the appointment. Therefore, if you schedule until 4:00 then as some time on the schedule so that you can schedule that slot.

KM
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Kevin M.

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Thank you for the last 3 years.

Reviewed 6 years ago

We had a rough start early on in the partnership with the speed of the API's but once we got past those issues things have been smooth sailing. We didn't cancel because the of anything Appointment Plus did or did not provide, it just didn't make sense for us to continue using it when we had created our own functionality within our application to do scheduling. Overall we had a great partnership with Appointment Plus and I would recommend it to any one looking for a scheduling application.

Pros

API's were dependable once we got them up to our satisfaction

Cons

Along the same line as the Pros, the API's couldn't handle larger amounts of data. We attempted to get schedules for 30 days at a time and the API's could only handle 14 days at a time. This required us to make multiple calls when we wanted to go past 14 days.

GC
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Gretchen C.

Government Administration, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fast & Helpful

Reviewed 6 years ago

Any time I have ever had an issue or problem, I submit a ticket, they respond telling me they received it and they are working on it. Then, usually within the same day they get back to me and the issue is resolved. They explain why it happened, how to prevent in the future, if applicable and they also give me other helpful resources. I am a very satisfied customer!

Pros

Ease of use and adaptability! There is a lot to this software, but we only use it for a very specific reason and it is very adaptable for what we need it for. It is very easy to use...anybody can log on and just intuitively pick it up and run with it...seriously!

Cons

The reporting function gets a little confusing, probably because there are so many options to choose from.

VR
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Valerie R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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No Response from Customer Support

Reviewed 6 years ago

A couple of months ago Appointment plus did maintenance which then stopped our paperwork from being able to be printed from the website. It took a few weeks for them to say someone was ontop of it, but then after a week more they told us the problem was resolved. Lo and behold the problem was not resolved. 18 days ago I sent them this letter: "We have been patient with the issues we've been having...

Pros

No pros were added to this review

Cons

No cons were added to this review

RW
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Raymond W.

Mental Health Care, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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It's not just about pending appointments

Reviewed a year ago

Prior to using AppointmentPlus, I kept my appointments in a day planner and would have to communicate those to the office via email or phone call so they could record them on their end. If I didn't do so promptly, we would end up with duplicate bookings and need to call and reschedule one of the clients. Additionally, the communication about clients' reasons for appointment changes has increased with this platform.

Pros

While the obvious scheduling features are essential, the thing I liked best was the record keeping. I am easily able to look back and see the appointment history of each individual client. All kept, missed and cancelled appointments are captured. Since I had a support staff who collaborated with me in scheduling and rescheduling, the notes that can be attached to each entry allow for clear understanding of where I stand with each client.

Cons

The mobile app was my least favorite feature. In fairness, it has been many months since I have last looked at it and newer updates might have made it more desirable. My feeling was that, even on my phone, I was better off accessing AppointmentPlus via a web browser.

AJ
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Anthony J.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great

Reviewed 5 years ago
Pros

Works great for our small business. We have multiple different departments and services that we offer and with this program, we can split them up and keep track of all of their appointments for the day. They can also leave themselves or the office notes to add to the customer profiles or for whatever else.

Cons

I haven't found a way that I can look at more than service as a week view. Sometimes that would come in handy.

Vendor response

Anthony, thank you for the five-star review! You emphasized one of the key benefits of the system - the ability to organize multiple departments and services. AppointmentPlus was designed to help businesses stay organized with their scheduling. Note that we do have a month view that lets you look at the entire month at a glance. Give it a try. Thanks again for the review!

JH
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Jennifer H.

Verified reviewer

Staffing and Recruiting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Could Not Be Happier

Reviewed 5 years ago
Pros

The AppointmentPlus system has been a welcomed addition to our busy office. We use it for job candidate screening call scheduling. It has saved me countless hours of having to go back and forth in trying to find a time to schedule. The system is well-designed and easy to use. I also like the automated email reminders I get. Overall, I couldn’t be happier with the system.

Cons

I can’t really think of any cons. Customer service is outstanding and the system exceeds our expectations

Vendor response

Jennifer, we appreciate the 5-star review! Yes, having to go back-and-forth in trying to find a date and time that works is a big time-waster. I’m happy to hear that AppointmentPlus has solved this problem for your organization. It makes us happy that you couldn’t be happier!

DS
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Denver S.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very Positive Experience With the Software and the Customer Support Team

Reviewed 5 years ago
Pros

Ease of use and the support you receive from customer service is top notch. As soon as a ticket is submitted to look into any matter, you receive a follow up. Very happy with our experience with product.

Cons

Although I have had a very positive experience with the software, the only item that can be of concern sometimes deals with the speed of the interface during peak times. Sometimes the software seems to go slower during certain peak times.

Vendor response

Denver, thank you for the review. And thank you for the kudos on our customer service. We take a lot of pride in providing fast, accurate answers to our clients. With regard to the peak-time speed issue on your account, we are aware of the issue and have already taken steps to help address it. Thank you again for the review.

AR
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Anonymous Reviewer

Verified reviewer

Alternative Medicine, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful

Reviewed 4 years ago
Pros

Appointment Plus is a powerful system that's great for managing multiple service provider's schedules as well as gathering client data for marketing.

Cons

It's cost. It's a bit too pricey for a small buisness or solo practioner.

Vendor response

Thank you for the 5-star review. AppointmentPlus is indeed a powerful scheduler. It has over 700 preference settings that allow for strong configurability. It also provides myriad work flow options. I see that you noted that you felt the software was pricey. It is true that it's not cheap. However, in terms of ROI, it's hard to beat. Plus, we believe in being hands-on. You get to speak with a coach during the sales process, you get live training for you and your team, and you can speak with a live support agent if you have questions. Thank you again for your review!

AD
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ANTHONY D.

Information Technology and Services, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ONE OF MY BIGGEST MISTAKES

Reviewed 4 years ago

very dissatisfied, I'm in a tough spot as we cannot just cancel our service & move on. I now have to look for another company and transition away from this platform as they impact to our business is too much to continue this relationship.

Pros

I liked everything they told me the software would do, the customization, the sync with outlook. the email notifications

Cons

during the sales call it appeared they would provide much of the functionality we needed for scheduled our internal appointments. However, piece by piece they started to chip away at the functionality that the software could provide. Outlook integrations didn't work, Customization was limited due to how the account was setup just to name a few. They apologized... Fine, we found a work around of all...

Vendor response

Hi Anthony. It would be an understatement to say that it was painful to read your review. You sound very frustrated. We failed you and I apologize for that. Thank you for taking the time to post a review. I appreciate it.

AK
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Archie K.

Insurance, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best scheduling tool

Reviewed 6 years ago

AppointmentPlus makes it easy for our clients to schedule individual phone calls to our call center. This prevents specific time overloads and makes the work flow so we can balance manpower needs. When we can't find the particular combination of commands in their menus, either the knowledge base or their excellent customer service solves the problem. We have gone exclusively to this method of scheduling calls into our call center and it has made our workflow better and our customers happier!

Pros

It is easily customizable so we can give an appointment page the look of the company who's employees will be scheduling their time slots.

Cons

There are a lot of places to hide a command in their settings menu. It can take a little effort to change details to match your needs, but when I can't find the specific combination, their customer service is excellent and very responsive.

DC
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Donald C.

10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Appointment Plus Is Average

Reviewed 5 years ago
Pros

Very detailed with an abundance of functionality Appointment Plus is a great tool if you have multiple applications in a dynamic setting.

Cons

The UI leaves quite a bit to be desired and customer support isn't always the most effective solution.

Vendor response

Donald, thank you for taking the time to submit a review. We indeed do have an abundance of functionality. That's something that sets us apart. Our system can be configured to meet the unique scheduling needs of most every organization. With regard to the UI, we have just released our new mobile-responsive user interface. It's beautifully-designed and is getting rave reviews. If you'd like to check it, please contact us and we'll enable it for your account. Thanks again for the review!

SL
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Shanley L.

Government Administration, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Apt Plus Review

Reviewed 3 years ago

We use appointment plus to schedule candidates for interviews. It would be great if this product could link in with outlook email for scheduling appointments.

Pros

The product is easy to use if you have received training.

Cons

Some features are hard to find. If someone did not receive training on the product they would not be able to figure out how to use it on their own.

Vendor response

Thanks for the review, Shanley. Yes, we do provide training and setup assistance to all of our clients. It's something that our clients really like about AppointmentPlus because it saves them so much time. With regard to your note on Outlook, we do provide Outlook integration. I'll have someone reach out to you to show you how it works.

SB
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Sarah B.

Biotechnology, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AppointmentPlus

Reviewed 2 years ago

Overall, my experience using it has been very good. It's reliable and easy to use, and neither employees nor clients typically have issues with it.

Pros

The company that I work for has used AppointmentPlus for years to allow clients to schedule appointments. Our clients typically don't have any issues with the program, and it's very easy to use on our end. The program rarely crashes, and lets us schedule, cancel, and modify appointments easily.

Cons

I wish that they made a mobile version! Also, the interface- although easy to use- is somewhat boring looking (especially on the administrative end). Also, it would be nice if they added a few more features (ex: an option to prevent people from canceling an appointment a for a certain amount of time before the appointment starts).

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Thomas S.

10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Appointment Plus Delivers!

Reviewed 6 years ago

The website is very powerful, so there is a bit of a learning curve, but that's a small price for the complete functionality of this powerful tool. We've used it for many different applications, and it never fails to impress and deliver. The best part is the customer service. Always warmly professional.

Pros

The MANY different functions it has. Every scenario seems to have been thought of.

Cons

The only thing that would be nice is if it weren't so complicated and had so many questions to toggle. However, that's what makes it so powerful, so I can't be too concerned. Plus, if I run into a situation I can't figure out, I just email and receive a response or call back with the answer I need.

MH
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Matt H.

Verified reviewer

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Custom use of Appointment Plus for entry into Emergency Shelter

Reviewed 5 years ago
Pros

The platform is very user friendly and allows for our community in Indianapolis to use Appointment Plus so the community can view open space in Emergency Shelter and then reserve the space for households in need. Everyone that we have worked with in support team and our account representative have been easy to work with and have met our needs with this atypical use of their system. The training was simple and easy to facilitate which helped our community use a new software to provide access to emergency shelter in a way Indianapolis has not been able to do prior. As far as cost, it was far below what our other more custom options were with a far simpler view and process.

Cons

Some of the functions of the software are not items we use for our application. We wish we could hide a few more of these but it does not affect the reliability and function side that we need.

NC
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Nicole C.

Education Management, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Enjoy the product!

Reviewed 3 years ago

Very good. Especially the customer service - [SENSITIVE CONTENT HIDDEN] has been fantastic.

Pros

Doesn't require a lot of screens for either the student or advisor to use . Students have not complained that it is complicated.

Cons

No synching with Outlook. Requires me to look at both programs to coordinate my schedule.

Vendor response

Hi Nicole. Thank you for submitting a review. Yes, we've designed the system to be quick to book and quick to look up information. We actually do have an Outlook Sync. You may not be aware of it. I'll have a team member reach out to you to show you how it works. Thank you for the kind words about our customer service. :)

CT
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Courtney T.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall a very good experience with the product.

Reviewed 5 years ago
Pros

I like that it is easy to use. I also really like the mobile capabilities so that we can all stay coordinated even when our techs are out in the field.

Cons

I think the user interface can be a little challenging. the settings can sometimes be unclear and changing the setup or technician names isn't easy.

Vendor response

Courtney, thank you for the review. You mentioned the excellent mobile capabilities of the system. Our iOS and Android apps provide a fast and easy view into the system. They allow staff to book, change and cancel appointments easily from their smartphones. Thanks for pointing that out, and thank you again for the review!