Compare Desk.com with Similar Apps

Desk.com Reviews

Desk.com

Online Customer Support Software & Helpdesk Solution
109 reviews
Visit Website

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 5 more

Pricing

Starting from

20.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

109 user reviews

Ease of use

Value for money

Customer support

Last review

13th of December, 2016

Vendor responds to reviews?

No

View all reviews

Users

By industry


By company size


By country


Statistics are based on less than 50 users from the GetApp community.

See more

Features

Call Center Management
Call Tracking
Case Management
Chat
Client Portal
Content Management
Custom Fields
Customer History
Customizable Reporting
Customizable Templates
Email Integration
Help Desk Management
Knowledge Base
Macros
Online Forums
Learn more

Integrations

ActiveCampaign
Campaign Monitor
Constant Contact
Facebook
G Suite
Gmail
Google Analytics
Google Calendar
MailChimp
Microsoft Outlook
PayPal
QuickBooks
Salesforce Sales Cloud
Stripe
Twitter
Wordpress
Workato
Xero
Zapier
Zendesk
Total integrations 75
View all

Security

Certifications

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

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Social media following

   44,116

  69,996 


Desk.com Reviews

Desk.com

Online Customer Support Software & Helpdesk Solution
109 reviews Visit Website

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