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Efficy CRM vs Odoo Comparison

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Good recommendations?

Odoo  logo

Odoo

80pts

Overview

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Category Leaders

Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

90

5

4

3

2

1

26

44

14

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.2

1.1K

5

4

3

2

1

564

354

97

26

61

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

We are growing, fast and faster. Handling always more projects in a smooth and pleasant usage thanks to its high customization ability that allowed to perfectly fit our business.
EFFICY is an excellent CRM software because it allows to have a clear vision of the current and future business. EFFICY is easy to use and very easy to understand.
Many to many relations is positively impressive, it can really help you to find the right information at the right place.

Pros

We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.

Cons

Sometimes it had error, or page is not updated, or digital signature status has to be refreshed manually.
It might be possible that you are just handling things the wrong way and that "simplifying" things might make your life a lot easier.
The crazy way it thinks you want to copy in numerous people for each task - and then have to physically de-select other users each time.

Cons

Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
The customer support is very bad and we are wasting a lot of time.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features210
  • 360 Degree Feedback
  • A/B Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendee Management
  • Audience Targeting
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Automatic Billing
  • Autoresponders
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Bar Chart
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Batch Processing
  • Behavior Tracking
  • Behavioral Analytics
  • Benefits Management
  • Bid Management
  • Bill of Material Analysis
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Buy Side (Suppliers)
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Monitoring
  • Call Scripting
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cancellation Management
  • Capacity Planning
  • Case Management
  • Cash Management
  • Catalog Management
  • Change Management
  • Chat/Messaging
  • Check Writing
  • Check-in/Check-out
  • Churn Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compensation Management
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contingency Billing
  • Contract Drafting
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Custom Development
  • Customer Activity Tracking
  • Customer Communication
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Portal
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Integration
  • Data Management
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Debugging
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Deployment Management
  • Design Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Engagement Tracking
  • Enrollments/Onboarding
  • Enterprise Asset Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Food Traceability
  • For AEC Industry
  • For Financial Institutions
  • For Government
  • For Insurance Industry
  • For Mac Devices
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Full Text Search
  • Fund Accounting
  • Fundraising Management
  • GDPR Compliance
  • GPS
  • Gamification
  • Gantt/Timeline View
  • General Ledger
  • Gift Card Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • HR Management
  • Help Desk Management
  • Historical Reporting
  • Hourly Billing
  • Idea Management
  • Import/Export Management
  • Inbox Management
  • Incident Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrated Development Environment
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Job Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Lifecycle Management
  • List Management
  • Live Chat
  • Loyalty Program
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Meeting Management
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Multiple Projects
  • Newsletter Management
  • Nonprofits
  • Online Forums
  • Online Invoicing
  • Online Payments
  • Online Store Builder
  • Opportunity Management
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Outbound Call Center
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Problem Management
  • Process/Workflow Automation
  • Procurement Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Productivity Analysis
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Property Database
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receiving
  • Recommendations
  • Recruitment Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Payments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requisition Management
  • Resource Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • Routing
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Order Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Sentiment Analysis
  • Serial Number Tracking
  • Service History
  • Shared Contacts
  • Shipping Management
  • Shopping Cart
  • Sick Leave Tracking
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Software Development
  • Source Control
  • Source Tracking
  • Sourcing Management
  • Special Order Management
  • Specialty Contracts
  • Spend Management
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Team Assignments
  • Team Collaboration
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • To-Do List
  • Traditional Methodologies
  • Training Management
  • Transaction Management
  • Transportation Management
  • Usage Tracking/Analytics
  • User Management
  • VIN Lookup
  • Vendor Management
  • Version Control
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • WYSIWYG Editor
  • Warehouse Management
  • Web App Development
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Publishing Options
  • Widgets
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features367
  • 360 Degree Feedback
  • A/B Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendee Management
  • Audience Targeting
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Automatic Billing
  • Autoresponders
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Bar Chart
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Batch Processing
  • Behavior Tracking
  • Behavioral Analytics
  • Benefits Management
  • Bid Management
  • Bill of Material Analysis
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Buy Side (Suppliers)
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Monitoring
  • Call Scripting
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cancellation Management
  • Capacity Planning
  • Case Management
  • Cash Management
  • Catalog Management
  • Change Management
  • Chat/Messaging
  • Check Writing
  • Check-in/Check-out
  • Churn Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compensation Management
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contingency Billing
  • Contract Drafting
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Custom Development
  • Customer Activity Tracking
  • Customer Communication
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Portal
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Integration
  • Data Management
  • Data Modeling
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Debugging
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Deployment Management
  • Design Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Engagement Tracking
  • Enrollments/Onboarding
  • Enterprise Asset Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Food Traceability
  • For AEC Industry
  • For Financial Institutions
  • For Government
  • For Insurance Industry
  • For Mac Devices
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Full Text Search
  • Fund Accounting
  • Fundraising Management
  • GDPR Compliance
  • GPS
  • Gamification
  • Gantt/Timeline View
  • General Ledger
  • Gift Card Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • HR Management
  • Help Desk Management
  • Historical Reporting
  • Hourly Billing
  • Idea Management
  • Import/Export Management
  • Inbox Management
  • Incident Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrated Development Environment
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Job Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Lifecycle Management
  • List Management
  • Live Chat
  • Loyalty Program
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Meeting Management
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Multiple Projects
  • Newsletter Management
  • Nonprofits
  • Online Forums
  • Online Invoicing
  • Online Payments
  • Online Store Builder
  • Opportunity Management
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Outbound Call Center
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Problem Management
  • Process/Workflow Automation
  • Procurement Management
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Productivity Analysis
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Property Database
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receiving
  • Recommendations
  • Recruitment Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Payments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requisition Management
  • Resource Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • Role-Based Permissions
  • Routing
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Order Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Sentiment Analysis
  • Serial Number Tracking
  • Service History
  • Shared Contacts
  • Shipping Management
  • Shopping Cart
  • Sick Leave Tracking
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Software Development
  • Source Control
  • Source Tracking
  • Sourcing Management
  • Special Order Management
  • Specialty Contracts
  • Spend Management
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Team Assignments
  • Team Collaboration
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • To-Do List
  • Traditional Methodologies
  • Training Management
  • Transaction Management
  • Transportation Management
  • Usage Tracking/Analytics
  • User Management
  • VIN Lookup
  • Vendor Management
  • Version Control
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • WYSIWYG Editor
  • Warehouse Management
  • Web App Development
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Publishing Options
  • Widgets
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations38
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations88
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

MV
AvatarImg

Marco V.

Market Research, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Odoo  logo

Odoo

Great Software - Helps me a lot in my business

Reviewed 2 months ago
Pros

clear backend, good flexibility, excellent service assistance.

Cons

some more functions and flexibility on the crm

TB
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Tanya B.

Health, Wellness and Fitness, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Odoo

For CRM, the tool doesn’t cut it. Industry standard is much, much higher

Reviewed 2 years ago
Pros

The developers and ERP system creators continuously share how well the tool is. The complexities with a developer can achieve a lot.

Cons

The CRM took at least is way behind industry standard. Features like analytical, html, email creation and editing are not available for a CRM specialist

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Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Odoo

Very good CRM

Reviewed 5 years ago

We were looking for a user friendly and usable solution for CRMso far we are happy

Pros

From CRM to... much more. You can have a powerful multi-user sales CRM for free, or pay reasonable fees to activate several additional functionalities

Cons

Not immediatelly easy to understand the pricing, however we were eventually happy to discover that the CRM alone would have been free

CM
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Claudio M.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Odoo

Crm per aziende

Reviewed 2 years ago
Pros

Ottimo sofware per la gestione aziendale. Ricco di funzionalità permette di migliorare la gestione aziendale ottimizzando i flussi di lavoro. Presente anche una versione community Open Source gratuita.

Cons

Necessita di un minimo di conoscenza dei sistemi crm. Non adatto a principianti.

Showing original review in Italian. See translation

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Bastien C.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

Odoo une solution qui vous accompagne de façon simple à moindre cout

Reviewed a year ago

Odoo a permit d'avoir un CRM à moindre cout

Pros

Je trouve que Odoo une fois pris en main était un produit simple. Il fallait bien comprendre comment il fonctionne lors de commentaire sur les comptes ou les contacts.Une fois une bonne prise en main cela est simple.

Cons

Quand on passe d'un CRM à un autre il est toujours compliqué de trouver les fonctionnalités identique.nous avons eu un peu de mal a passé les commerciaux sur l'utilisation du produit.

Showing original review in French. See translation

IA
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Ionut Alexandru C.

Information Services, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

opensource CRM

Reviewed a year ago

Great

Pros

Is great, you can use docker to deploy a full functional Odoo instance and design your CRM, you can also use plugins and design your perfect CRM.

Cons

Not opensource version of every plugin but you can try almost everything.

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Jesus Alan R.

Computer Software, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Odoo

Excellent software!

Reviewed 9 years ago

With Odoo CRM you can track your customer from the lead to the sale, including every contact I made with them, including phone calls and every email can be tracked in this app, and the integration with another Odoo apps make it a really complete solution.

Pros

It's really ease to configure and use, it's very user friendly and the learning curve is really low

Cons

If you use Odoo CRM on premise, the configuration is more complex that using Saas

HH
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Hassen Hosni T.

Leisure, Travel & Tourism, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Odoo

Satusfaied

Reviewed 3 months ago

Great Help desk very great Simpke to use

Pros

Easy to use as CRM Very simple with good interface

Cons

It will be great if we can get free additional services like debis or proformat

SA
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Sarfraz A.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

No better CRM available in market with niche capabilities like Odoo

Reviewed 7 years ago
Pros

Ease to making calls send text messages electronically sign documents email and much more from a single module. The integration of apps like Astrix opens a new opportunities for industries who depend on inbound and outbound calls on a daily basis. It’s extremely easy to use and highly recommended.

Cons

Does not have document management system integrated to CRM. Ability to manage open and closed tenders.

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Jose s.

Telecommunications, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

Odoo, the easiest way to develop your ideas

Reviewed 6 years ago

Creation of a data center interconnection registry application

Pros

you have the option to create your own python based application And if you want you can use one of the many applications already published and start to shape it to your business needs Sales applications, calculations, inventory, among others. are the options that odoo gives

Cons

Being an open source CRM, you must have knowledge in programming, servers and implementation of applications.

Vendor response

Thanks for the review Jose! Remember that you don't have to be a developer to use Odoo, far from it! Our online platform is designed for businesses to get started right away using Odoo Apps without ever having to write code! Check it out on our Start page: www.odoo.com/start

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Anis L.

Marketing and Advertising, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Odoo

Odoo un tres bon CRM

Reviewed a year ago
Pros

C'est un CRM facile a utilise et facile a comprendre et surtout personnalisable

Cons

il existe quelque Bugs, mais sinon le support est parfait

Showing original review in French. See translation

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Verified reviewer

Self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

Track inventory and engage in CRM very easily!

Reviewed 7 years ago
Pros

I like how easy Odoo made it for the team I was on to track its inventory and engage customers in meaningful communication.

Cons

I think that it could be a little more customizable in regard to visual layout of the CRM functions.

LR
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Luis R.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

Very Good Experience

Reviewed 7 years ago
Pros

East to use. Integrated with other Odoo apps like purchases, sales, accounting, contacts, and so on. Web CRM that can be usted over every device.

Cons

No comments for this. Odoo CRM os simple. Perhaps only cons is more integrated with email and social Networks.

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Stanley M.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Odoo

Best CRM for Small to large Enterprises

Reviewed 2 years ago

POS in Odoo is simply the best point of sale I have ever used.

Pros

Availability of most requested add-on modules and makes it the most ideal crm system.

Cons

Odoo enterprise model is quit expensive especially for small business.

WW
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Weston W.

Telecommunications, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Odoo

Odoo is a waste of money

Reviewed 2 years ago

Horrible

Pros

Not user friendly and not happy due to it not saving critical notes and info.

Cons

Not user friendly and if you have two tabs open nothing will save. Horrible crm and would not recommend to anyone.

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Mariel Andrea G.

Consumer Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Odoo

Es buena herramienta cuando se tienen las diversas aplicaciones

Reviewed 2 years ago

Es buena, un poco cara pero bastante útil

Pros

Me gusta la flexibilidad de crear, diseñar, importar y exportar información dentro del crm y facturación

Cons

Creo que le falta un poco de actualización a la interfaz

Showing original review in Spanish. See translation

MT
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Martin T.

Architecture & Planning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Odoo

Simple to Use

Reviewed 2 years ago
Pros

We use the app for CRM, it is a professional solution, automated and works well internationally.

Cons

With more databases, it gets too slow which is annoying.

MM
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Miakson M.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use