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Elead vs DealerCenter Comparison

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Overview

Category Leaders

Elead is a customer relationship management (CRM) solution for automotive dealers & dealerships, with tools for lead management,...

Category Leaders

DealerCenter is a dealer management system for independent car sales, with mobilized features for inventory tracking, desking,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

60

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

65

34

14

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

1,208

91

18

3

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Eleads is a very robust CRM solution that integrates with most DMS systems. Their support is very nice to work with as well.
The customer service is second to none. I fell like they are actually on my team and want the dealership to succeed.
It's easy to use, the design is pleasant and it has a nice desking tool.

Pros

All in all for the price it seems like a fair value. There are certainly more sophisticated and better systems out there.
CRM IS A GREAT PRODUCT, [SENSITIVE CONTENT HIDDEN] IS A GREAT INSTUCTOR, VERY GOOD APPRECIATE.
It was easy to navigate and easy to use customer services is awesome and they were very helpful when it came to learning things I did not understand.

Cons

More error on our part, there are many duplicate entries.
I was told that there was "no report" that could be custom built for my team.
Horrible search feature. Needs lots of improvement.

Cons

Porting of historical data from DealerSocket that failed caused our implementation to fail.
Limitations on Police Book, Mobile App Auction issues, Some issues with fees. Email and text with customers the inability to jump,p between mobile and desktop in real-time is problem.
We have been in business over 7 years and never dealt with such horrible company as such. They literally charging double for what we have agreed on.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features22
  • Accounting
  • Accounting Integration
  • Advertising Management
  • Alerts/Notifications
  • Appointment Management
  • Auction Management
  • Barcode / Ticket Scanning
  • Buy-Here-Pay-Here
  • CRM
  • Collections Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Templates
  • Document Management
  • Email Templates
  • Financing Management
  • IT Cost Management
  • Inventory Management
  • Inventory Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lease Tracking
  • Mobile Access
  • New Car Dealer
  • Price / Margin Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Remote Access/Control
  • Retail Inventory Management
  • Sales Floor Management
  • Sales Reports
  • Search/Filter
  • Service Department
  • Third Party Integrations
  • Used Car Dealer
  • Website Integration
  • Website Management
  • Total features29
  • Accounting
  • Accounting Integration
  • Advertising Management
  • Alerts/Notifications
  • Appointment Management
  • Auction Management
  • Barcode / Ticket Scanning
  • Buy-Here-Pay-Here
  • CRM
  • Collections Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Templates
  • Document Management
  • Email Templates
  • Financing Management
  • IT Cost Management
  • Inventory Management
  • Inventory Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lease Tracking
  • Mobile Access
  • New Car Dealer
  • Price / Margin Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Remote Access/Control
  • Retail Inventory Management
  • Sales Floor Management
  • Sales Reports
  • Search/Filter
  • Service Department
  • Third Party Integrations
  • Used Car Dealer
  • Website Integration
  • Website Management

Integrations

  • Total integrations11
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DealerCenter logo

DealerCenter

CRM is a great tool.

Reviewed 3 years ago
Pros

The ease of operations and having the convenience of having everything under one place. The license scan is a big plus. The CRM tool is pretty good as well. DealerCenter's CRM is on par with eLeads and VinSolutions. Support team was a great help in showing me how the CRM works.

Cons

just getting used to the overall system. If you go through a finance deal, it always prompts to enter in all the information before we can desk a deal so it is kind of cumbersome.