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Envoy

Welcome visitors, book desks and rooms, manage deliveries.

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Envoy Reviews - Page 3

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419 reviews

Recommended

CB
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Charles B.

Real Estate, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Checking Guests Made Simple

Reviewed 4 years ago

One key issue was having a receptionist at the front desk to welcome our guests. visitors and then notifying our staff that there was a guest waiting for them. Now with Envoy, we never miss a guest or visitor and our staff is quickly notified via email that there is a guest in the reception area waiting for them.

Pros

Using Envoy in our office has made checking guests and visitor a no brainer. We no longer need to have a receptionist at the front desk to welcome guests, Envoy is our go to partner. Using Envoy insures us that all guests , visitors are being helped and our clients are being notified in a quick email or text that they have a guest waiting for them in the reception area. Envoy has made our office more efficient and modern.

Cons

The only con I can think of is the customer service, it was difficult to get hold of our rep after several emails and calls to setup our service from a free trial, we almost decided against using Envoy but I so glad we didn't give up.

AW
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Alan W.

Apparel & Fashion, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works well, easy to implement, great value

Reviewed 3 years ago

Envoy works great. Since we no longer have receptionists, we use it at all our locations for visitors to check in and announce their arrival to the employee they are visiting with.

Pros

The software and hardware are easy to set up and implement. Visitors have no issues using the system to check in. The web interface for administration is easy to use and provides all the necessary information

Cons

Have to update the APP and IPADs occasionally.