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Epos Now vs CAP Retail Point of Sale Comparison

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Overview

Category Leaders

Epos Now is a cloud-based point of sale system which enables restaurant & retail businesses to control inventory as well...

Category Leaders

POS Nation's CAP Retail Point of Sale supports retail businesses with a turnkey solution that includes software, hardware,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

158

28

24

11

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.6

5

4

3

2

1

66

27

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Great customer support, very easy to use brilliant for accountancy and amazing software.
After being held to one time only only for this call price and grand promises of excellent customer service.
Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving.

Pros

Our overall experience has been excellent. From setting up calls for training then training and implementing our system it has been great.
Ease of use and what i wanted out of it. The customer service is the best part great people who know what there doing and i get my problems resovled all the time.
It has been easy for our store clerks to learn and use. They provide good support for a great reasonable monthly price.

Cons

Insistence that the problem was Xero for over a week was frustrating until eventually a functioning link was established to the API (not a Xero problem). Then the problems really started.
I have tried since December to get this account paused and stop being charged. I've been promised every single week since the first charge that they would "pause," and refund the charges.
I was warned by others and because of the price-point of their system I did not listen. Please don't make the same mistakes I've made.

Cons

Very poor softwear We have to restart computer every 20 min as connection to the scanner scale , touchpad and printer lost one after another.
My only real complaint is that when I have an urgent call because a customer is waiting, I can never get through to someone right away. It can take some time for someone to get back with me.
We have been told that this is due to us using First Nashville, but it is hard to believe that a processor of this size is not set up in your system for this to be handled.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features65
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Cash Management
  • Check-in/Check-out
  • Client Management
  • Clock In / Out
  • Commission Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Dashboard Creation
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Electronic Signature
  • Employee Management
  • For Restaurants
  • For Retail
  • Forecasting
  • Gift Card Management
  • Grocery POS
  • Inventory Auditing
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Management
  • Order Processing
  • Ordering Automation
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • SKU/UPC Codes
  • Sales Reports
  • Separate Checks
  • Serial Number Tracking
  • Single Store
  • Split Checks
  • Stock Management
  • Supplier Management
  • Table Management
  • Third Party Integrations
  • Timesheet Management
  • Touch Screen
  • Transaction History
  • User Management
  • eCommerce Management
  • Total features62
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Cash Management
  • Check-in/Check-out
  • Client Management
  • Clock In / Out
  • Commission Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Dashboard Creation
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Electronic Signature
  • Employee Management
  • For Restaurants
  • For Retail
  • Forecasting
  • Gift Card Management
  • Grocery POS
  • Inventory Auditing
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Management
  • Order Processing
  • Ordering Automation
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • SKU/UPC Codes
  • Sales Reports
  • Separate Checks
  • Serial Number Tracking
  • Single Store
  • Split Checks
  • Stock Management
  • Supplier Management
  • Table Management
  • Third Party Integrations
  • Timesheet Management
  • Touch Screen
  • Transaction History
  • User Management
  • eCommerce Management

Integrations

  • Total integrations30
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk