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Epos Now vs Simphony POS Comparison

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Overview

Category Leaders

Epos Now is a cloud-based point of sale system which enables restaurant & retail businesses to control inventory as well...

Simphony, by Oracle MICROS, is a cloud-based POS system designed to synchronize front-of-house, back-office, and kitchen...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

158

28

24

11

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.4

5

4

3

2

1

11

6

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

Great customer support, very easy to use brilliant for accountancy and amazing software.
After being held to one time only only for this call price and grand promises of excellent customer service.
Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving.

Pros

I have been happy with our experience with Simphony. They provide a great product.
Simphony gives us great flexibility and supports our solution in a good way.
We are integrating self-service ordering with Simphony, and it is a good solution that works for a huge amount of monthly transactions.

Cons

Insistence that the problem was Xero for over a week was frustrating until eventually a functioning link was established to the API (not a Xero problem). Then the problems really started.
I have tried since December to get this account paused and stop being charged. I've been promised every single week since the first charge that they would "pause," and refund the charges.
I was warned by others and because of the price-point of their system I did not listen. Please don't make the same mistakes I've made.

Cons

This company has got to be the WORST company to deal with, I can't imagine a worse roll out.
It was a really bad choice. Oracle Simphony has basiclly no support, you call support, they issue a ticket or tell you that someone will be calling you back and you never hear back from anyone.
Micros NYC/Oracle is by far the worst software installers/developers that I have ever worked with. Make a wise choice, don’t choose Oracle Simphony.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features65
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Billing & Invoicing
  • Booking Management
  • Built-in Accounting
  • Cash Management
  • Clock In / Out
  • Commission Management
  • Cost Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Reports
  • Dashboard Creation
  • Data Synchronization
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Electronic Signature
  • Employee Management
  • Food Delivery Dispatching
  • For Cafeterias
  • For Healthcare
  • For Restaurants
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kitchen / Menu Management
  • Layaway Management
  • Live Tracking
  • Loyalty Program
  • Menu Planning
  • Mobile Access
  • Multi-Location
  • Nutrition & Allergen Management
  • Nutrition Analysis
  • Offline Access
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Ordering Automation
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recipe Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Role-Based Permissions
  • Routing
  • Sales Forecasting
  • Sales Reports
  • Separate Checks
  • Social Promotion
  • Split Checks
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Timesheet Management
  • Tips Management
  • Touch Screen
  • Transaction History
  • User Management
  • Wait List Management
  • eCommerce Management
  • Total features56
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Billing & Invoicing
  • Booking Management
  • Built-in Accounting
  • Cash Management
  • Clock In / Out
  • Commission Management
  • Cost Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Reports
  • Dashboard Creation
  • Data Synchronization
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Electronic Signature
  • Employee Management
  • Food Delivery Dispatching
  • For Cafeterias
  • For Healthcare
  • For Restaurants
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kitchen / Menu Management
  • Layaway Management
  • Live Tracking
  • Loyalty Program
  • Menu Planning
  • Mobile Access
  • Multi-Location
  • Nutrition & Allergen Management
  • Nutrition Analysis
  • Offline Access
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Ordering Automation
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recipe Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Role-Based Permissions
  • Routing
  • Sales Forecasting
  • Sales Reports
  • Separate Checks
  • Social Promotion
  • Split Checks
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Timesheet Management
  • Tips Management
  • Touch Screen
  • Transaction History
  • User Management
  • Wait List Management
  • eCommerce Management

Integrations

  • Total integrations30
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk