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Etiya CRM Logo

AI-driven CRM software for dynamic customer journeys

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Etiya CRM - 2025 Pricing, Features, Reviews & Alternatives

What is Etiya CRM?

Etiya CRM is a modular software package hosted in the cloud that can also be installed on-premise. AI is used to guide the multi-channel customer journey. Prescriptive and predictive analytics track customer behavior and adjust the actions to be taken accordingly. Workflows facilitate constant dynamic customer support, and the machine learning system ensures an enhanced customer experience. The software aims to provide every customer with a personalized customer journey.

This CRM platform consists of five modules: the Customer Information Management module provides a 360º overview of interactions in real time. The Lead Management module automates lead management from acquisition to sale. The Campaign Management module tracks and manages campaign activities and performance. The Complaint Management module uses workflows to generate tickets and manage complaints and notifications. Meanwhile, Loyalty Management offers a means to reward loyal customers.

The software integrates with other systems via OpenAPI. The software is built on a microservice architecture, which makes this a scalable software package.

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Etiya CRM's features

Contact Management
Interaction Tracking
Lead Management

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Etiya CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk

Training options

In Person
Documentation
Videos

Etiya CRM FAQs

Q. Who are the typical users of Etiya CRM?

Etiya CRM has the following typical customers:
Mid Size Business, Small Business

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Q. What languages does Etiya CRM support?

Etiya CRM supports the following languages:
English


Q. Does Etiya CRM offer an API?

No, Etiya CRM does not have an API available.


Q. What level of support does Etiya CRM offer?

Etiya CRM offers the following support options:
Email/Help Desk

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