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Eventbrite vs Boomset Comparison

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Overview

Category Leaders

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources...

The easiest all-in-one event management solutions for in-person and hybrid events! Boomset by Hopin solves the challenges...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

4.6K

5

4

3

2

1

3.1K

1.2K

176

27

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

45

5

4

3

2

1

36

6

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).
What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.

Pros

Overall a great app and i love all the little features like adding the picture of the newlyweds at the start page and having guests make little finger pictures when they sign haha.
Everyone was happy in a good mood and wasn't at all annoyed by the process. CSR was amazing and give us a really easy tutorial of the app and we were on our way.
I really like Boomset because it is a user friendly system where you can win time and focus more on your event. Afterwards you can retrieve reports and analyse your event.

Cons

The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.

Cons

That i would need to upgrade in order to continue on. This is a terrible sales and marketing strategy.
Can't really think of anything I dislike About this software.
The set-up was slightly difficult for our team members, even with the instructions and some experience with hardware.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features57
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Agenda Management
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Profiles
  • Attendee Segmentation
  • Attendee Tracking
  • Badge Management
  • Badge Printing
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Class Registration
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Forms
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Gamification
  • Group Registration
  • Guest List Management
  • Guest List Search
  • Kiosk Ticketing
  • Lead Capture
  • Lead Generation
  • Live Streaming
  • Marketing Automation
  • Mobile Access
  • Mobile Check-in
  • Mobile Ticketing
  • Multi-Event
  • Networking
  • One-to-One Messaging
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Reports
  • Seating Map
  • Self Check-in/Check-out
  • Social Media Integration
  • Social Promotion
  • Speaker Profiles
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Website Management
  • Weddings/Parties
  • Total features56
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Agenda Management
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Profiles
  • Attendee Segmentation
  • Attendee Tracking
  • Badge Management
  • Badge Printing
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Class Registration
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Forms
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Gamification
  • Group Registration
  • Guest List Management
  • Guest List Search
  • Kiosk Ticketing
  • Lead Capture
  • Lead Generation
  • Live Streaming
  • Marketing Automation
  • Mobile Access
  • Mobile Check-in
  • Mobile Ticketing
  • Multi-Event
  • Networking
  • One-to-One Messaging
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Reports
  • Seating Map
  • Self Check-in/Check-out
  • Social Media Integration
  • Social Promotion
  • Speaker Profiles
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations241
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations9
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

BP
AvatarImg

Brent P.

Computer Software, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Boomset logo

Boomset

Love the product

Reviewed 5 years ago
Pros

Fast and easy to use. Great with Eventbrite and syncing. Quick checkins and ease of use with Hardware

Cons

Limited pre-defined print sizes for labels for badges where we had a badge that was printed smaller than the print label would allow. We had to hand cut each label.

Vendor response

Thank you for sharing your experience, Brent. We¿re thrilled to hear your event check-in success story with our Eventbrite integration! The Boomset Badge Designer allots for differing size options in its carousel in order to make on-site printing as automated as possible. We¿re happy to add badge sizes for you - please reach out to your Customer Success Manager. Again, thank you very much for this great feedback for future events.

GV
AvatarImg

Giovanna V.

Events Services, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Boomset logo

Boomset

Boomset was amazing. We've used other registration software and this was by far the most intuitive.

Reviewed 6 years ago

Eliminated a registration/check-in bottleneck. Lower staff cost as the check-in process is self-service.

Pros

Speed and ease of set-up. Compatibility with Eventbrite. Reliable and accessible customer service/tech support. Extremely intuitive interface.

Cons

I wish there was an ability to receive on-site payment for walk-ins. For the walk-ins we had, we had to use a different system to receive payment and then add the conference attendee manually. A seamless paying, registering, and checking in experience would be very beneficial.

Vendor response

Hi, Giovanna! Thank you for your kind words. You can certainly capture payment through Boomset via Stripe or Authorize.net as the payment processor. Make sure to check in with your Boomset account manager to learn more about how it works. Looking forward to working with you again!

Rd
AvatarImg

Rich d.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Boomset logo

Boomset

Perfect match... Awesome event tech at a tech event

Reviewed 7 years ago

We used Boomset for the first time this year at the 3rd annual eMerge Americas conference in Miami. I could not have been happier with the support from the Boomset team leading up to the event, the ease of overall use and flawless performance during peak registration times for our 13,000-attendee event. They integrated well and efficiently with the teams from Eventbrite, Velocity Labels, and Choose2rent, resulting in a great, team-driven performance.

Pros

No pros were added to this review

Cons

No cons were added to this review

je
AvatarImg

jeni e.

Wholesale, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Boomset logo

Boomset

Excellent Event Management Software

Reviewed 3 years ago

We have one large event per year where we register and badge up to 1000 individuals. Our issue was finding software that would integrate with the registration vehicle we were already using (Eventbrite) and print badges on demand with or without preregistration and to find an affordable and reliable way to do it. The product worked great with the hardware we already owned. It actually works great on...

Pros

Integrations are great Setup is easy Implementation is easy Feature rich Very well supported

Cons

Honestly, I don't have anything even remotely negative to say.

Vendor response

Thanks very much for sharing your experience and providing your feedback regarding our product and support. We're looking forward to your future events!