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Eventgrid

Online registration & ticketing solution for event managers

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Eventgrid Pricing, Features, Reviews and Alternatives

Eventgrid product overview

What is Eventgrid?

Eventgrid is cloud-based event management and ticketing software, offering a simplified all-in-one solution at a percentage pricing structure. Ideal for managers and marketers organizing conferences, seminars, concerts, tours and festivals, Eventgrid spans the whole process of publicity, registration, ticket buying/allocation, seating reservation and attendee relations. Begin by marketing an event with tools for creating fully customizable, branded landing pages with personalized domain names and embedded ticketing support within affiliate third-party sites. Publicize upcoming events with email invites to existing attendee signup lists and customer records, while posting updates to Twitter, Facebook, Google Plus and more.

Key benefits of using Eventgrid

  • Create fully customized branded pages with custom URLs, themed to match the identity of any event.


  • Setup multiple ticket types with differing pricing levels, add discount codes and distribute authentic barcoded or iPhone Passbook tickets.


  • Facilitate online registration and ticket buying for attendees using multiple devices, or via the embedded Eventgrid Ticket Widget within affiliate sites.


  • Receive and process transactions through Stripe.com, Authorize.net and Paypal, while integrating service charges or charitable donations.


  • Track attendee engagement with analytics, collect contact information, manage customer conversations and create name badges.


  • Send custom email invites from centralized, segmented attendee and customer lists, while marketing events via social media channels.


  • Mobile app support on iOS and Android enables on the move registration, portable box office functionality and QR code check in.


  • Advanced features include group buying capabilities, seating charts, VIP packages, merchandising and travel planning.


  • Integration options allow Eventgrid to connects seamlessly into the Salesforce API for syncing and emailing contacts.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    FAQs/Forum
    Email/Help Desk
    Knowledge Base

    Eventgrid features

    Functionality

    4.5

    /5

    7
    Total Features27 5 categories

    Most valued features by users

    API
    Reporting & Statistics
    Email Marketing
    Data Import/Export
    Customizable Branding
    Customer Database
    Customizable Templates
    CRM

    Functionality contenders

    Eventgrid users reviews

    Overall rating

    4.6

    /5

    7

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.6/10
    Rating distribution

    5

    4

    3

    2

    1

    4

    3

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    1st class service throughout the on-boarding process... Excellent platform.

    Reviewed 4 years ago

    End to end solution

    Pros

    The platform is easy to setup and equally as easy to use. It is very feature rich and compatible with our infrastructure. The team is very responsive to support requests and feature enhancements. The platform performs well even with spotty internet service and provides offline functionality. The mobile app is intuitive and robust. Overall, this is the Do It All Solution for Event Ticketing & Access Control &/or Conference/Expo Management.

    Cons

    The is currently no text/SMS delivery of tickets, but the team is working on adding that feature soon.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    2016 Custom Eventgrid Platform

    Reviewed 5 years ago

    Eventgrid is one of the few software solutions we found that was willing, and able to work with us on important customization for our unique business needs, and meet our budget. From RFP & requirements review to our execution phase, they've been responsive, friendly, flexible and capable. The software has important baseline features, but is pliable enough to include unique considerations for our organization's structure. The team - I can't say it enough - is willing to walk through every step with us patiently and skillfully.

    Pros

    Quickstart: The ease of initial setup of events, a variety of design options like easy to use templates, and ability to post events using java or iframes for turnkey event booking. Can accommodate custom color palettes and design needs within the existing framework. In depth: Eventgrid's team is willing to work on important customizations, and the platform is pliable enough to accommodate those changes. The software on it's own is good, the team makes it awesome.

    Cons

    Still needs some work on reports, would be interested in additional levels of automated communications to ticket holders, and some features could be more polished/nuanced.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Good but became paid and expensive

    Reviewed 3 years ago

    Was great till business model was % commission from sales. Now it is annual fee based app and quite expensive.

    Pros

    easy to use. great features. great designing features

    Cons

    very expensive. tech support is not quite good.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Good platform for just about any event.

    Reviewed 5 years ago

    This is a very easy to use product with an ease of use and customizable design that makes it well worth using.

    Pros

    Great customer service and easy to use. Very reliable.

    Cons

    Some ticketing options and refunds are difficult.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perfect for the small to medium business owner!

    Reviewed 5 years ago

    Eventgrid is a well thought out, easy to set up and manage event ticketing platform. We have been using it for almost a year and have had nothing but great service from the company and ease of use for our team. The platform is easy to use so set up for your event is very simple. Once you have everything ready you simply start promoting the event and Eventgrid takes care of everything else. We had looked around and were considering using another platform when we were starting to conduct our social media workshops but after working with Eventgrid, we have no reason to look elsewhere. If you are considering using an event ticketing platform, we highly suggest you give these guys a try - you will be very pleased with everything they have to offer.

    Pros

    Ease of use and great customer service.

    Cons

    There is nothing not to like ...

    Eventgrid FAQs and common questions

    Eventgrid has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Eventgrid supports the following languages:
    English


    Yes, Eventgrid has an API available for use.


    Eventgrid integrates with the following applications:
    Authorize.net, PayPal, Twitter, Stripe, Salesforce Sales Cloud, Facebook, NationBuilder


    Eventgrid offers the following support options:
    Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base

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