Eventgrid Pricing, Features, Reviews & Comparison of Alternatives

Eventgrid

Online registration & ticketing solution for event managers

4.57/5 (7 reviews)

Eventgrid overview

What is Eventgrid?

Eventgrid is cloud-based event management and ticketing software, offering a simplified all-in-one solution at a percentage pricing structure. Ideal for managers and marketers organizing conferences, seminars, concerts, tours and festivals, Eventgrid spans the whole process of publicity, registration, ticket buying/allocation, seating reservation and attendee relations. Begin by marketing an event with tools for creating fully customizable, branded landing pages with personalized domain names and embedded ticketing support within affiliate third-party sites. Publicize upcoming events with email invites to existing attendee signup lists and customer records, while posting updates to Twitter, Facebook, Google Plus and more.

In addition to accepting registrations and building contact databases, Eventgrid seamlessly incorporates ticketing transactions. Processing payments through Stripe.com, Authorize.net and Paypal, organizers can administer multiple pricing tiers, discount offers, voucher codes, group buying, hospitality packages and even incorporate travel/hotel arrangements. Analytics provide relatable data feedback and reporting when tracking attendee correspondence, exportable in popular formats. Salesforce integration further streamlines workflow for syncing customer lists and sending contact-wide email campaigns.

Mobile apps for iOS and Android provide a full, portable box office optimized for smartphone and tablet. Professional barcoded tickets can be received and printed, alongside support for iPhone Passbook and QR code-based check in or geo-fencing with iBeacon. Automatically create and issue name badges from registered attendee templates, signing in remotely to administer and track event management at every stage.

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Eventgrid screenshot: Eventgrid dashboard viewEventgrid Email CampaignsEventgrid screenshot: Users can create their events in EventgridEventgrid screenshot: Seating charts allow attendees to choose their own seatsEventgrid screenshot: Custom event pages can be createdEventgrid screenshot: Users can analyze ticket sales by typeEventgrid screenshot: Eventgrid integrates with Salesforce, Facebook, Twitter, and moreEventgrid Reserved SeatingEventgrid: How to create event websites

Eventgrid reviews

Excellent
4

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.5
  4.9
  4.7
Tyrone Robertson

1st class service throughout the on-boarding process... Excellent platform.

Used occasionally for 6-12 months
Reviewed 2017-07-21
Review Source: Capterra

End to end solution

Pros
The platform is easy to setup and equally as easy to use. It is very feature rich and compatible with our infrastructure. The team is very responsive to support requests and feature enhancements. The platform performs well even with spotty internet service and provides offline functionality. The mobile app is intuitive and robust. Overall, this is the Do It All Solution for Event Ticketing & Access Control &/or Conference/Expo Management.

Cons
The is currently no text/SMS delivery of tickets, but the team is working on adding that feature soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anne Hardy

2016 Custom Eventgrid Platform

Used daily for 1-2 years
Reviewed 2016-06-13
Review Source: Capterra

Eventgrid is one of the few software solutions we found that was willing, and able to work with us on important customization for our unique business needs, and meet our budget. From RFP & requirements review to our execution phase, they've been responsive, friendly, flexible and capable. The software has important baseline features, but is pliable enough to include unique considerations for our organization's structure. The team - I can't say it enough - is willing to walk through every step with us patiently and skillfully.

Pros
Quickstart: The ease of initial setup of events, a variety of design options like easy to use templates, and ability to post events using java or iframes for turnkey event booking. Can accommodate custom color palettes and design needs within the existing framework. In depth: Eventgrid's team is willing to work on important customizations, and the platform is pliable enough to accommodate those changes. The software on it's own is good, the team makes it awesome.

Cons
Still needs some work on reports, would be interested in additional levels of automated communications to ticket holders, and some features could be more polished/nuanced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mamuka Jincharadze

Good but became paid and expensive

Used monthly for 1-2 years
Reviewed 2019-02-24
Review Source: Capterra

Was great till business model was % commission from sales. Now it is annual fee based app and quite expensive.

Pros
easy to use. great features. great designing features

Cons
very expensive. tech support is not quite good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Adam Johnson

Good platform for just about any event.

Used daily for 6-12 months
Reviewed 2016-06-23
Review Source: Capterra

This is a very easy to use product with an ease of use and customizable design that makes it well worth using.

Pros
Great customer service and easy to use. Very reliable.

Cons
Some ticketing options and refunds are difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Andy Rodriguez

Perfect for the small to medium business owner!

Used monthly for 6-12 months
Reviewed 2016-09-29
Review Source: Capterra

Eventgrid is a well thought out, easy to set up and manage event ticketing platform. We have been using it for almost a year and have had nothing but great service from the company and ease of use for our team. The platform is easy to use so set up for your event is very simple. Once you have everything ready you simply start promoting the event and Eventgrid takes care of everything else. We had looked around and were considering using another platform when we were starting to conduct our social media workshops but after working with Eventgrid, we have no reason to look elsewhere. If you are considering using an event ticketing platform, we highly suggest you give these guys a try - you will be very pleased with everything they have to offer.

Pros
Ease of use and great customer service.

Cons
There is nothing not to like ...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eventgrid pricing

Pricing options
Subscription
View Pricing Plans

Contact Eventgrid for full pricing information.

Eventgrid features

API
CRM Integration
Customer Database
Customizable Branding
Customizable Templates
Data Import/Export
Reporting & Statistics
Social Media Integration

Activity Dashboard (252 other apps)
Activity Tracking (179 other apps)
Automatic Notifications (220 other apps)
Calendar Management (194 other apps)
Custom Fields (157 other apps)
Customizable Reporting (178 other apps)
Electronic Payments (152 other apps)
Email Integration (208 other apps)
Real Time Data (145 other apps)
Reminders (198 other apps)
Surveys & Feedback (164 other apps)
Third Party Integration (247 other apps)

Videos and tutorials

Additional information for Eventgrid

Key features of Eventgrid

  • Support for multiple ticket types
  • Ticket sales widget
  • Custom event pages
  • Discount management
  • Barcode support
  • Seating chart management
  • Reporting & analytics
  • Credit card processing
  • Geofencing
View All Features

Benefits

Create fully customized branded pages with custom URLs, themed to match the identity of any event.

Setup multiple ticket types with differing pricing levels, add discount codes and distribute authentic barcoded or iPhone Passbook tickets.

Facilitate online registration and ticket buying for attendees using multiple devices, or via the embedded Eventgrid Ticket Widget within affiliate sites.

Receive and process transactions through Stripe.com, Authorize.net and Paypal, while integrating service charges or charitable donations.

Track attendee engagement with analytics, collect contact information, manage customer conversations and create name badges.

Send custom email invites from centralized, segmented attendee and customer lists, while marketing events via social media channels.

Mobile app support on iOS and Android enables on the move registration, portable box office functionality and QR code check in.

Advanced features include group buying capabilities, seating charts, VIP packages, merchandising and travel planning.

Integration options allow Eventgrid to connects seamlessly into the Salesforce API for syncing and emailing contacts.