eventhub Features

eventhub

Exhibitor management solution for live event organizers

4.79/5 (34 reviews)

eventhub Feature Summary

  • Batch Messaging
  • COI Management
  • CRM
  • Category Customization
  • Conferences/Conventions
  • Conventions
  • Custom Showcase Page
  • Document Management
  • Electronic Signatures
  • Exhibit/Vendor Management
  • Exhibitor Management
  • Interactive Floor Plans
  • Live Event Management
  • Multi-User Accounts
  • Payment Processing
  • Sponsorship Management
  • Sponsorship Marketplace
  • Trade Shows

Competitor Feature Comparison

Contact Management
Contract Management
Custom Charts
Custom Development
Custom Forms
Customer Profiling
Customer Segmentation
Database Integration
Demographic Data Collection
Document Management
Document Storage
Document Templates
Drag & Drop Interface
Electronic Signature Capture
Electronic Submission
Email Marketing Management
Event Calendar
Event Logs
Event Management
Event Scheduling
Event Ticketing
Event Tracking
Event Triggered Actions
Multi-Campaign
Multi-Channel Communication
Multi-Channel Distribution
Multi-Location
Multimedia Support
Newsletter Management
Registration Management
Sales Analytics
Support Ticket Management
Support Ticket Tracking
Vendor Management
Learn moreCompare App
Contact Management
Contract Management
Custom Charts
Custom Development
Custom Forms
Customer Profiling
Customer Segmentation
Database Integration
Demographic Data Collection
Document Management
Document Storage
Document Templates
Drag & Drop Interface
Electronic Signature Capture
Electronic Submission
Email Marketing Management
Event Calendar
Event Logs
Event Management
Event Scheduling
Event Ticketing
Event Tracking
Event Triggered Actions
Multi-Campaign
Multi-Channel Communication
Multi-Channel Distribution
Multi-Location
Multimedia Support
Newsletter Management
Registration Management
Sales Analytics
Support Ticket Management
Support Ticket Tracking
Vendor Management
Visit WebsiteCompare App
Contact Management
Contract Management
Custom Charts
Custom Development
Custom Forms
Customer Profiling
Customer Segmentation
Database Integration
Demographic Data Collection
Document Management
Document Storage
Document Templates
Drag & Drop Interface
Electronic Signature Capture
Electronic Submission
Email Marketing Management
Event Calendar
Event Logs
Event Management
Event Scheduling
Event Ticketing
Event Tracking
Event Triggered Actions
Multi-Campaign
Multi-Channel Communication
Multi-Channel Distribution
Multi-Location
Multimedia Support
Newsletter Management
Registration Management
Sales Analytics
Support Ticket Management
Support Ticket Tracking
Vendor Management
Visit WebsiteCompare App

eventhub Feature Reviews

25 reviewers had the following to say about eventhub's features:

Jill Ingalls

Trade Show Management made EASY

2020-05-12

Excellent customer service, no hard sell.

Pros

Clean and clear vendor portal management. Reduces workload of vendor requirements and follow up.

Cons

Shopping cart options for partial payment would be optimal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wendy Enns

More Efficient Vendor Processing

2019-01-31

Information is organized and easy to find.

Pros

I like the one-click approval and how Events Locker automatically sends approval or rejection notifications to the vendors.

Cons

The vendor's email address is not included in the contact info on their profile page - would like to have that included.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eventhub


Hi Wendy!

Thanks so much for the review! We appreciate the feedback, if you think of any other features you would like to see please let us know!

Thanks!

Read more
Jaclyn Leeds

Excellent customer service and streamlined vendor management

2019-07-12

Pros

Customer service is exceptional, and this platform streamlined our archaic process of registering and managing 150+ vendors as only a small portion of my job.

Cons

The integration with PayPal is useful, but our vendors frequently have their payments rejected, due to some way that PayPal is processing these payments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jake Hirsch

Great platform!

2019-02-27

Pros

Easy to use, and super functional.

Cons

Thankfully nothing to report at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Troy Witt

Eventslocker Review

2019-02-27

Pros

Pulling reports is also very easy.

Cons

It has sparked confusion on signing up when sent to prospective buyers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from eventhub


Hi Troy!

Thanks so much for your review! To help with the confusion on the exhibitor/ sponsor end, please feel free to point them toward our help center or customer success team at help@eventhub.net. We're always happy to field those questions for you!

Thanks!

Read more
Erica Snyder

Ease of Use and Great Customer Service

2019-08-08

I enjoy using the software and have always had great customer service.

Pros

This software has streamlined my vendor management 10 fold.

Cons

There have been occasional bugs to work out but the team always fixes them promptly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Miller

Expo Director

2019-06-17

The only experience I have had is with the Health and Fitness expo.

Pros

I like the structure of the software visibly.

Cons

The exporting feature seems to be a little confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bubbie Staron

Very Impressed

2019-06-27

I am extremely impressed with the customer service.

Pros

The software is pretty intuitive and Eventhub has thought of everything to make the experience easier. The ability to sort vendors by pretty much any way I need to.

Cons

We wanted to be able to export the information into a spreadsheet, and the next thing you know, Eventhub added that feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen Gillman

Has reduced my admin time in half!

2017-09-17

Pros

Easy to use, great payment system, staff is accessible for assistance.

Cons

The developers are great to make tweaks and add organizational asks to customize the product if it will make the system easier for everyone to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe Kerrigan

Event Hub Review

2019-12-19

It makes it much easier on my end to organize and keep track of all the vendors.

Pros

Interactive Map east of use Payment is Easy Much more organized than paper usage

Cons

Document Manager can be a bit confusing until you get the hang of it Some vendors are unfamiliar with the site and can be confused on how to use it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Iris Kelly

Very easy to use. Excellent customer support. Easy to walk customers through the checkout process.

2018-07-19

Pros

It was easy to understand and work with the customer support to design it exactly how we wanted.

Cons

When we first started using it they seemed like a pretty new company and we had to work a lot with them to set things up right but they were easy to work with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kendra Arnold

Evens Locker is Life Changing

2019-02-22

We used to spend hours and hours signing vendors up, sending invoices, and following up on paperwork and payments, only to have vendors drop out at the last minute or avoid payment.

Pros

It's pretty easy to set up and also very intuitive for our vendors to use.

Cons

We occasionally get people who email us asking how it works and I just tell them to look for the bright orange 'book event space' button and it works every time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carol Riley

Event Hub

2019-12-21

This is the second year using this product and I am happy with it.

Pros

This software has helped this office of one streamline vendor registration and payment. It is easy for most vendors to use and I can choose to accept payment by check or credit card, and change to credit card only at any time.

Cons

It has more options than I need and the calculation for PayPal fees are off by a few cents, not in my favor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelly Donahue

Great customer service with adaptability

2018-12-19

Pros

Events locker has a very clean and modern look that is easy to use on the front and back end. The customer service was excellent.

Cons

Our event is not in an as forward technology market creating it difficult for exhibitors to use the document upload feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from eventhub


Hi Kelly!

Thanks so much for the review! Our development team is working hard to improve and build out the exhibitor document manager, keep an eye out for news on this coming soon!

Thanks!

Read more
Frank Ciglar

great event software

2019-08-14

Pros

it's easy to use and great product support

Cons

can't customize the wording they use for some things

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacquelyn McMahon

Michigan State Fair -- Novi Pet Expo

2019-12-19

Customer service is amazing, and the system is very user friendly!

Pros

I like that everything is in one place, keeps track of all the papers to eliminate a lot of waste.

Cons

I wish the sponsor logos were movable so we don't have to reload all of them to have them in order. I wish the gallery, we could upload more than one photo at a time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Gigi Gillis

One stop shop for events

2019-08-02

Pros

So many different events around you, free of charge or paying, and it is the easiest when it comes confirming the event, getting your tickets, getting reminders, and adding it to your calendar in second!

Cons

I love everything about it, what offers, and cannot wait to see what other events I can attend in the future!

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie Riley

So amazing

2019-12-19

Pros

The software is so easy to use.

Cons

The email function is very primitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Debra Saleny

Exceptional Website!

2018-12-27

The staff of Events Locker is a group of very professional, attentive and customer-oriented individuals.

Pros

Events Locker is easy to learn and easy to use.

Cons

There is a learning curve, but once you learn all of the features, it is easy to navigate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
tiffany renken

TWM Expo

2019-11-22

I am using Event Hub for my first marathon expo. I have great expectations and I love what I have seen thus far.

Pros

Easy to use and very friendly customer support

Cons

Was not told about a charge on a map but it was taken care of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan Krolczyk

EventsLocker simplifies and shortens the sponsorship pitch process and timeframe.

2018-04-04

Pros

While working with the California Wine Festival Series of events, it made it easier on potential and current sponsors to quickly measure the different options in a modern UI.

Cons

No major cons yet. Perhaps the only challenge is that the platform may be new to traditional users who want to receive a lengthy traditional attached proposal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Emily Wagner

Event Hub makes event planning a breeze!

2019-12-19

Customer service is fantastic and answers all questions.

Pros

Intuitive. Very easy to navigate through.

Cons

I would like to see a sample of what the vendors are seeing on their end. Having a full understanding of both sides would be beneficial for explaining to new vendors.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Burch

First Year User Back for More in 2020

2019-12-31

Great customer support and desire to schedule conference calls periodically to review program software, trouble shoot and issues, and actually observe you using Event Hub to see how they can improve upon functionality.

Pros

Easy to navigate and great customer support, including tutorials.

Cons

With all new programs, the first year of use provides a learning curve. Obviously, the more you use it, and with increased frequency as your event draws near, it becomes very user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenna Smith

Great Customer Service

2019-10-25

Great tool for vendors and booths at events. Their team is great to work with and easily available for support needs.

Pros

Simple tool that is easy to use on the back end.

Cons

Easy to use on the back end but the user side wasn't as easy when we first started.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospitality company, 11-50 employees)

Intuitive and impressive software-- Great for managing the day to day

2019-07-28

Pros

We loved being able to sort vendors and send customized and personal messages to each through the software.

Cons

No cons.... I had a few but Eventhubb added them about a week after I wished them.... How'd they know??

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more