Eventsquid Pricing Plan & Cost Guide

Eventsquid

Automated event registration with website & app creation

4.81/5 (83 reviews)

Eventsquid Pricing

Starting from: $3850.00/year

Pricing model: Subscription

Our contract is based on an annual (or multi-year) flat fee. You always get all features. No hidden fees. No credit card charges from us. Use your own gateway (we integrate with Stripe, PayPal, Authorize.net and Braintree).

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Eventsquid Pricing Reviews

Pros

  • The team is great, and we feel well cared for. Overall it's a great product supported by a great team, and we're happy Eventsquid customers.Jenny S.Read the full review
  • For me, the most impressive aspect of Eventsquid is their customer service. Yes, the product is fantastic, but due to their highly responsive customer service team, I have become a raving fan.Tom L.Read the full review
  • Eventsquid has a unique way of outlaying details of an event in a comprehensive yet visually pleasant manner. Lovely integration with mobile app solutions too.Jordane M.Read the full review

Cons

  • I struggled with some of the payment options and that was frustrating at times. It is not clear how payments should be properly handled.Krista H.Read the full review
  • The event evaluation tool also needs work - we've continued using Google Forms for this because the information is hard to use once people leave reviews in Eventsquid.Jenny S.Read the full review
  • And if it wasn't due to either of those reasons, customer service was right on it to correct anything... including my mistakes.Mike C.Read the full review
100%
recommended this to a friend or a colleague

24 reviewers had the following to say about Eventsquid's pricing:

Leah P.

Great Product at Affordable Price

Used daily for 1-2 years
Reviewed 2019-07-10
Review Source: Capterra

If you're looking for value and affordability then definitely look at EventSquid. It gives you options (i.e. mobile site and webpages for events) that would cost extra with other competitors. We solved the issue of needing a robust event management tool at an affordable price and realized that we got more than what we initially thought we wanted. However, there is room for improvement.

Pros
I love the webpage that EventSquid automatically generates for each of my events/trainings. It's included with the price so I don't need to pay extra to achieve that professional look. The first event we ever used EventSquid, we had more out-of-state folks (and one person from another country) register than ever before! I believe part of the reason is because the website looks so much more professional (and legit) than it did with my previous event management site. Also, the mobile site is amazing and our attendees loved adding agenda items to their itinerary!

Cons
Three main issues: 1) The Group Payment option is ONLY available for initial checkout, meaning an admin needs to enter 15+ people all at once in order to get to the final group payment page. However, if an admin needs to check-out & "pay later" so that they can get an invoice or await grant funding, then the next time the admin logs in, they will NOT be able to regroup all the invoices and pay with one credit card. That's when an admin will have to make 15+ separate payments (which locks out their card because it looks like duplicate charges), and the only way around it is for folks to call me to run a credit card over the phone on a separate payment portal, then I have to go into EventSquid and mark everyone off as paid. 2) The reporting function doesn't provide the most up-to-date balance due, which is a problem when I'm looking at 1,100 people to figure out who still owes money or run a report for our bookkeeper. Instead, I have to export everything into Excel and create a custom field and formula in order to figure who owes. 3) There are still bugs with the system. When I duplicate an event (and everything stays pretty much the same), I have to check everything over and make fake registrations because guaranteed I'll have to submit a support ticket to fix a random issue or link. Or, attendees will call me around heavy registration times (e.g. early bird deadline) and tell me that the website froze and kicked them out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jordane M.

Event management at its best

Used monthly for 1-2 years
Reviewed 2019-01-25
Review Source: Capterra

Customer support at the ready with all the necessary tools to help you get the software up and running, Eventsquid exquisitely caters to all needs and more.

Pros
For a very affordable price, the human resources team manages both event registration and administration tasks more quickly than usual. Eventsquid has a unique way of outlaying details of an event in a comprehensive yet visually pleasant manner. Lovely integration with mobile app solutions too.

Cons
I cannot think of any in all honesty. Maybe periodic updates of the interface that may cause confusion. The Eventsquid staff always follows up with tutorials however.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Top notch event management software at a great price

Used occasionally for 6-12 months
Reviewed 2018-11-20
Review Source: Capterra

Streamlined event management software and user-experience from design, registration and scheduling, was top notch. I don't think we could have found any other product that met all of our needs, and beyond, at this price. Eventsquid staff were very helpful and timely in training us on the software, which was fairly easy, as well as answering our questions as they came up. Our members liked the system as a user and had no complaints!

Pros
Customizable to meet our event needs- complex registration types, conference session tracks, look/layout to match our theme colors. Intuitive for both administrator and registrants. Great price for all of the functionality. Many other vendors sell registration system and mobile app separately- at a high cost- EventSquid includes all of this at a very good price and it means that online event details and mobile app are automatically linked. Excellent customer service throughout use.

Cons
We really liked all aspects of the software. If we had to pick an area that we liked least, it might be the agenda builder. The functionality was very easy to use, but we weren't able to create a general printable agenda/overview that met all of our needs. The web version of the general agenda worked great though. We just have some attendees who wanted a specific general overview- which we created on our own. Next year, we will use more of its functionality that we weren't able to use this past year since we had to build our event quickly. This will streamline our event and save us even more time.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Nathan L.

Great Software that does the job

Used monthly for 2+ years
Reviewed 2020-12-15
Review Source: Capterra

The software handles our registrations perfectly. It's easy to use and Event Squid does a great job of ensuring we succeed. Thanks [SENSITIVE CONTENT HIDDEN] and the Team for all your support and help.

Pros
Easy to set up. Great customer service. Price is right.

Cons
We have some complicated pricing models. A candidate can pick 3 of 6 series. It's a bit complicated to set something like this up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Katie B.

Eventsuid is still rocking it!

Used weekly for 1-2 years
Reviewed 2020-06-24
Review Source: Capterra

Overall, we love Eventsquid! The price is fair and we are looking forward to renewal!

Pros
Integration was easy, the team at Eventsquid is very responsive to questions. Over the last year, we have learned several features that we didn't know the software was capable of and we plan on renewing for another year with them.

Cons
Nothing about Eventsquid is difficult. However, the exhibit booth layout section can get confusing if you don't know what you're doing. The E.S. team is always available for us to ask questions & get ideas on the best way to use certain features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Byron S.

Eventsquid is great for management all types of events

Used monthly for 2+ years
Reviewed 2020-07-17
Review Source: Capterra

Eventsquid has been a lifesaver for our organization. We formerly had significant issues making sure people could register seamlessly for our conferences. Eventsquid has allowed us to not only create event registration sites that are easy to navigate but it has also given us reporting and statistics that we didn't have previously. Eventsquid was extremely helpful onboarding us and making accommodations for our complex event scenarios and hosts.

Pros
Low Cost Excellent Customer Support - Eventsquid Team is a true Partner Flexible Registration Options Support for Complex Attendee Types Support for Sponsors and Exhibitors Support for CEUs and Credit Hour attendee recording Stripe integration

Cons
Ability to import sessions does not exist but is something that is supposedly in the works

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ari G.

Great Event Management App at a Great Price

Used weekly for 1-2 years
Reviewed 2018-10-15
Review Source: Capterra

We have used just about every major event app out there on behalf of clients, when it comes time to choosing our own, we come back to EventSquid each and every time.

Pros
I liked overall the full feature set at a great price - from a company that fully supports the product from right here in the US with immediate and excellent response.

Cons
Sometimes the full feature set is so powerful that the UI is overwhelming. This is easily fixed once one is trained in using it, but it's not dead simple immediately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Cynthia G.

Best event management software and GREAT price!

Used daily for 6-12 months
Reviewed 2018-11-14
Review Source: Capterra

EventSquid helped bring our Conference management and website appearance into the current times! Our old site looked old and outdated and did not have the agenda and room management options. Or the "click n buy" space options. So much easier to manage, set up and deal with from beginning to end.

Pros
The ease of setting up the event - from registration to speakers to sponsors/exhibitors to page appearance. The App is included in the price and is a great addition for our attendees. The customer service and technical support is STELLAR!

Cons
Wish it had onsite badge printing option available.

Response from Eventsquid


Hi Cynthia, Thank you for your comments. We are working on an on-site badge printing option right now! Stay tuned!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Saria A.

Great Software!

Used weekly for 6-12 months
Reviewed 2019-11-05
Review Source: Capterra

Pros
This software is easy to use and allows me to create multiple attendee profiles. Before using this product I had to manage 3 registration sites for one conference in order to customizes the prices and questions. This software has made my life much easier.

Cons
I would like a bit more freedom when in comes to customizing the look of my events. For instance, if I could add a date box with custom dates, additional maps, additional text boxes, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shannon V.

easy to use software with great customization tools

Used weekly for 1-2 years
Reviewed 2020-12-16
Review Source: Capterra

Pros
My team has been using Eventsquid for the past year and I must say that the software is very intuitive. The Eventsquid team was super helpful with training and getting us set up. We've had numerous events over the past year with different pricing models, and the software allowed us to customize each event.

Cons
It would be nice if the software integrated with Salesforce so we could keep track of what clients are attending the events.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dee B.

Bar none, it is the best registration software on the market.

Used daily for 2+ years
Reviewed 2017-04-26
Review Source: Capterra

Our meeting planning firm has been using EventSquid for years now, with clients such as Comcast Business and Qdoba Mexican Restaurants. It's extremely user friendly and the quality and functionality, in our opinion, can't be beat. On the rare occasions when we have run into issues or need something improved in the software, they have listened to us and whatever the issues have been, they addressed them within 24 hours. Their customer support is over the top. Their development on improving the software continues on a daily basis. We love this software and will never consider using another one. I can't express it enough. It's the best on the market.

Pros
Ease of use. Cost. They bid on a flat fee basis, program by program, after much discussion about what the client needs. They are the most cost effective in their space.

Cons
Can't think of one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Thomas W.

First Time User, Very Pleased

Used occasionally for less than 6 months
Reviewed 2020-12-03
Review Source: Capterra

Well done!

Pros
EventSquid was fairly easy to set up and use. Management of our event, Beyond the App went smoothly before, during, and after. I was especially pleased with the support available and onboarding. I liked the fact that we could use our existing virtual meeting platform within EventSquid. That fact saved us time teaching our presenters new tools and interfaces on the part of our presenters. They already knew the tools they would use. Price point was perfect for us.

Cons
I would like to see a virtual networking area that people can come and go as they please. Perhaps that's an add on with a third-party.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hal M.

We used Eventsquid for our Startup Pitch Event

Used occasionally for less than 6 months
Reviewed 2018-10-06
Review Source: Capterra

We only had very short time to launch the online registration platform after we chose Eventsquid was our preferred platform. Despite a limited time to develop our event website on Eventsquid, it went very well, thanks to very helpful support consultants at Eventsquid.

Pros
Eventsquid is a reasonably priced event management package that allowed us to organize a video conference event with multiple real venues where we had attendants for networking. The software is flexible enough to device some work arounds to come up with highly demanding requests from our end. Since this was our first time use of Eventsquid, we will be exploring ways to adopt other functions, such as QR code based check-in process, which we were not able to use this time.

Cons
Our event encompasses different time zones with multiple languages. As of right now the largest number of attendants come from Japan, but Eventsquid is unable to use information in Japanese. This needs to be improved. We also treat all of our attendants as if they are ALL speaking guests. We may have to ask Eventsquid to help us organize this special situation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Skyler B.

Incredible!

Reviewed 2017-04-19
Review Source: Capterra

We've been working with Eventsquid since the early stages of their development and have now hosted 8 events using their software/website. They continue to deliver excellent service, a fully responsive website, enhanced function and customizability that is unrivaled by their competitors. Most of the time they even find, diagnose and fix any issues before we even know they exist. Their pricing is extremely competitive and their software even gives you the option to pass along related fees to participants, if you so chose. We would highly recommend exploring Eventsquid for your next event!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Alex L.

The best event registration software available for our company!

Used weekly for 6-12 months
Reviewed 2018-12-06
Review Source: Capterra

This has made registration for our events so much easier than before! It is helpful to have a website that everybody can go to for sign ups and information. We're a big fan!

Pros
Our events range in size frequently and we had a hard time determining how to successfully register them in a flexible manner. EventSquid gave us a powerful toolkit for managing event registration for events of all sizes. Furthermore, their customer service is phenomenal and they are continually releasing updates and improvements on the software! We can highly recommend them!

Cons
The cost feels a bit high. Not the most user friendly package, especially for the less computer savvy members on our team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mike C.

Easy to use, and customer service is every time you have questions/issues. Very positive experience!

Used weekly for 6-12 months
Reviewed 2018-04-09
Review Source: Capterra

Pros
The platform is pretty intuitive, and the displays are very crisp and clear. It's not hard to find the information you're seeking. But any time I run into a problem, the answer is just an e-mail away. I cannot speak highly enough about the customer service. They are responsive and extremely helpful. Pricing is up front, charged on an annual basis and is all-inclusive. It makes budgeting very easy. I look forward to continued use of this platform, to help get me all the way through the learning curve.

Cons
There have been a couple minor hiccups on a couple of individual registrations, but most of that was attributable to either user error or a mistake on my part. And if it wasn't due to either of those reasons, customer service was right on it to correct anything... including my mistakes. So not much of a negative.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Randi R.

Wish we would have discovered Eventsquid sooner!

Used daily for less than 6 months
Reviewed 2018-10-10
Review Source: Capterra

On top of solving all of our registration problems, through Eventsquid, we've solved problems that we didn't even realize were problems. For example, our accounting department for 34 years has produced invoices for hundreds of participants that wish to be invoiced. It's not hard to do but it takes time. With Eventsquid, the customer creates their own invoices and in their communication center, you can have automated reminders to send to customers that are approaching payment due date or past due. No more individual follow-up emails. Our accounting team was delighted to know that workload had been removed. After our show, we had a team that spent a large amount of time creating an after-show survey (they built our own system) but Eventsquid has a survey tool built in with the mailing lists already available. That freed up a great deal of team for our developers. Additionally, our developers no longer have to build and maintain our custom seating program. Eventsquid has a seating program built in. And, best of all, it works directly from our registrant list so we do not have to import, export and update data in two separate locations. This system is not just benefiting the registration process, it literally is changing our whole organization. We are learning that we can use this software for far more things than just our Symposium registration. We are using it for several other events and day-to-day operations.

Pros
I don't even know where to start. One of the biggest benefits we've received thus far is the ease of registering our customers. Our event is extremely complex with many different rules, exceptions, registration offerings, dozens of different registration categories that influence different registration prices, etc. We've tried several other registration systems and they just simply could not do what we needed it to and our customers were always complaining about the complexity of registering for our events. We were working harder not smarter trying to pull reports/data in our other systems and with Eventsquid, the reports are very easy to use and pull all of the data you need. I researched a couple of the big box registration companies and they were all WAY out of budget but also, they couldn't do what we needed the system to do. Luckily, we came across G2 Crowd and Capterra and saw all of the great reviews about Eventsquid. I was over the moon to learn about all of the features they offered and best yet, it was extremely affordable! Not to mention, their staff is AMAZING! I literally could go on and on about the benefits of this software. If you are looking for a better registration system, look no further. This is your solution!

Cons
I can honestly say there is nothing I dislike about this software. There were a couple of far-fetched, "in a perfect world" requests we had and their staff quickly modified the system to make it work for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Amberlee P.

Great features and functionality, issues with user-compatibility

Used weekly for less than 6 months
Reviewed 2018-11-23
Review Source: Capterra

It helped with several essential event functions, like registration and payment processing, and helped make things easier. However, non-user-friendly functions made things more difficult for us, as we had to help guests register and make payments over the phone. All in all, it's affordable and worth the money, but improvements are needed.

Pros
It performs a lot of functions, from registering guests to processing payments to sending out event surveys.

Cons
It's not very user-friendly, especially for people who are not internet savvy. I had to help most of our guests register for the event because the registration process was too complicated (having to make a profile for every attendee, even guests of our main attendees, made things difficult. People simply wanted to register guests without providing their names, addresses, etc.).

Response from Eventsquid


Hi Amberlee,

I'm sorry to hear that you had to help your guests register because your form asked for name, address, etc. I looked at your event setup and it appears that instead of setting up your fundraiser as a simple event, you copied a sport shooting event (more complex setup) and left the guest setup in place. You, of course, can eliminate any or all fields from the guest registration form or any other form. In addition, our "Plus-X" guest method (which you opted not to use) allows the principal registrant to simply add the first and last name of the guest(s) they are bringing; no account needed and no need for the guests to register themselves. I also noted that our support team provided several hours of one-on-one training assistance to Ms. Brewer on your team; perhaps she was aware? In any event, we are happy to make corrections to your event setup if you need us to.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Wilburn "Chip" B.

Golfsquid is a tremendous tool

Used monthly for 2+ years
Reviewed 2017-04-19
Review Source: Capterra

This is the second year that my organization (Holmes/Omega Scholarship Foundation) has used the App. They have improved it over last year so to me that says they are not resting on laurels and their customer service is top shelf. They took my suggestions to heart in terms of improvement and made me feel like I was a contributor to making it a more user friendly and better experience. I have worked with Joe Conti and our collaboration has been productive in terms of putting together a website that reflects positively on our organization www.holmesomega.org/golf I recommend it as a great price to benefit tool from an organizational standpoint as well as tracking/ scheduling.

Pros
User interface is pretty simple and setting it up as a functional stand alone web platform is pretty simple

Cons
Because of the number of working pieces in the site it can be hard to find where this and that can be changed altered BUT customer service can usually get you there pretty quickly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David D.

Great Functionality, Great Value, Even Better Customer Service

Used daily for 1-2 years
Reviewed 2020-06-10
Review Source: Capterra

Eventsquid has given us the ability to run a professional conference with a national reputation. The software gives us the ability to offer a great experience for a large group of attendees. Our conference generated the highest revenues and hosted our largest audience ever in year one of using Eventsquid. We can only imagine what the future holds. Their customer service is to notch. They are responsive, patient, and truly care about us as a customer. We always know they are there for us no matter what. It has been one of the smartest decisions we have made in the 10 year history of the conference.

Pros
A couple of years ago we were looking to move our conference into the big leagues and that required a comprehensive event management system. Eventsquid gave us the opportunity to transition from a local event to a national conference. The registration system alone was invaluable as it allowed us to create a streamlined process unique to each individuals profession. It increased or conversion rates dramatically and offered features such as discounts and donation requests that we did not have in the past. The online check in system was also a life saver in avoiding long lines through the use of mobile devices. The reporting process also gave us the flexibility to analyze data and generate reports for accrediting bodies. It did all of this and more at a price point that allowed us to remain successful and grow.

Cons
Eventsquid offers you the ability to have an event type app that does not require downloading app itself since it is web based. It is a nice feature that they were still developing at the time. It could use some more features and flexibility but they have made improvements and we are excited to leverage that for our next event.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Carol K.

Very Glad I Found This Software!

Used occasionally for 2+ years
Reviewed 2021-05-19
Review Source: Capterra

This software has saved us countless hours in every aspect from setup to tracking to reporting to billing. We set up 3 different registrations - for clients, business partners, and employees - repeating some questions in all 3 but then easily making them unique for each type of registrant. Simple! And I cannot say enough about their customer service. Every single person we've worked with is pleasant, professional, knowledgeable and helpful. Tickets are turned around in a very reasonable amount of time, and when we recently experienced what we thought was a crisis right after we launched our virtual conference (another amazing set of tools for users and attendees) (the crisis was self-inflicted, I will say), EventSquid personnel immediately jumped on a Zoom conference with us, in a matter of minutes diagnosed what we had done wrong, and got us back where we needed to be. This all happened between sessions so our mistake was rectified before all but a few attendees knew anything had been amiss. Eventsquid's team is all about customer service and they will not let you down!

Pros
Eventsquid (ES) has given us amazing event organization capabilities at an incredibly reasonable price. The features rival those of systems that cost 5-6 times as much, and its presentation of info to our clients and business partners is very professional looking and easy to use. We set up very sophisticated agendas in it with dozens of sessions, spread across 6 different meeting rooms and many sessions running concurrently. ES won't allow you to accidentally schedule two sessions in the same room at the same time, nor allow you to schedule the same speaker in two different sessions at the same time. It is very easy to set up speaker profiles complete with photos and bios, and once you define your agenda and assign speakers to all the sessions, when you click on a speaker, you'll see all the sessions that person is delivering, where, and when. And it builds your mobile Wapp at the same time! No extra work! The system allows you to send emails to all you invited, or to any subset: send an email just to business partners who have registered; or send an email just to invitees who haven't registered; etc. It keeps track of all the messages you sent and allows you to send them again as is or modify them and send as a new message. The reporting capabilities are very strong and easy to use. You can tell everything from who registered to everything they registered for, the options they selected, the permissions they are giving, etc. Billing is amazing as well!

Cons
There is nothing we really don't like, some feature just take some getting used to like any other software package. On a recent, sophisticated setup, I made the mistake of setting up our sessions in registration setup before I created them in agenda setup and then found out the agenda has to be done first. There was no converting the work I had done - my bad. We've opened a few enhancement requests and in general are pleased with the way they've been handled. Some have been added to the software, we've been given workarounds for others, and there are a few that are still on a future possibilities list. We could not ask for more than that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Vicki J.

Finally...a company that gets it!

Used daily for less than 6 months
Reviewed 2018-06-11
Review Source: Capterra

This software will allow us to consolidate many of our current systems over the next few years. It will also give a more professional and simple way for our exhibitors to register/sign up for booths which will free up significant time for our staff.

Pros
My favorite part of this software is its simplicity. It does everything you need it to in the most straightforward way possible. And it's done in an attractive, user-friendly way to boot! We have a very complicated event and software such as Cvent, Event Brite, AtoZ, and even a custom made database struggled, or were unable, to provide solutions for us in various parts of our event but Event Squid seems to be a good option for the ENTIRE event. The staff is amazing and they are at the perfect level of being helpful but not pushy. They seem truly interested in our event and growing a relationship with us. They know they have a good product that speaks for itself so the demo and sales process is very pleasant. Also, the price for this product is unbelievable. I've looked into dozens of software solutions over the years and this one is BY FAR the best for your money.

Cons
Currently, the only con we've faced is that you cannot search for Exhibitors in the web version of the exhibit hall map. However, they are working on a solution for us since they have this capability in the mobile app. I don't expect this to be a con for long.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jenny S.

Recommend Eventsquid

Used daily for 1-2 years
Reviewed 2020-12-16
Review Source: Capterra

Eventsquid has really helped us increase the professionalism of our events. From registration page look and feel to easier check-in to successfully hosting a virtual event with more than 200 people, 50 workshops, and 65 presenters, Eventsquid really does an excellent job in supporting the major needs of event planners. We appreciate their drive to constantly improve their product and the high level of customer care they provide. Overall, we're happy customers and plan to remain so for the foreseeable future.

Pros
Eventsquid has outshone our legacy, custom-made event software manager. I'm constantly uncovering new and different ways to utilize the software to our needs, and we really have no regrets about choosing Eventsquid as opposed to some of the other more expensive options that are available. The software makes it easy to see event revenue vs outstanding payments, it's easy to track and find registered users (and to pull every report possible from the system), and the communication center where you can send emails to attendees is easy to use. They are constantly working on updates to the software which is much appreciated, and the rollouts are generally really smooth. One of the more recent and helpful updates was to introduce the Virtual Event Organizer which was key in helping us to successfully and smoothly host a virtual weekend-long event for 200 people with more than 50 workshops and 65 presenters/panelists. Eventsquid's technology kept us from having to spend the money on updating our website to host the replays of these workshops, and we were thrilled with this addition to the software. More than the usability though, the customer support is bar none. We feel that we have a true partner in event management, which is rare for software companies (at least in our experience). The team is great, and we feel well cared for. Overall it's a great product supported by a great team, and we're happy Eventsquid customers.

Cons
The program is feature heavy which makes it a bit challenging to deploy due to the learning curve. However, once you get the hang of it, it's very easy to use. We seem to have higher than normal "pending" or "incomplete" registrations than we did with our legacy product, but it's unclear if that's from user error or software issues (we do hear from time to time that a user couldn't get past a certain screen, but when we go in to do it for them it works fine...so it's unclear). There are some outdated versions of some areas (the mobile version needs work), and we dislike the agenda selection process as it currently stands, but they are in the process of updating that which should make it easier on the user to select and create their itineraries. The event evaluation tool also needs work - we've continued using Google Forms for this because the information is hard to use once people leave reviews in Eventsquid. We also would love the ability to create vanity URLs so the URLs we distribute on social media are easily identifiable as Soaring Spirits programs (a common URL would be eventsquid.com/events/80543 or some other string of numbers). With the exception of the higher than normal pending attendees, everything in the list above are minor issues that can be improved upon - which they do regularly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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David C.

Strongest Solution for Associations and Member Organizations

Used daily for 1-2 years
Reviewed 2017-04-19
Review Source: Capterra

The EventSquid team leads with terrific support and backs it up with a very robust solution, regular improvements, and frequent additions to the features and functionality. Our events vary from local meetings with 4-40 people up to week long major events and seminars of several hundred people. If EventSquid didn't support out of the box a particular way we wanted to charge our members or do break outs or promotions, then they would take the time to understand the use case and we almost always found a way to do it or saw new functionality released in time for us to use for that event. The CEO is intelligent, cares deeply about customer satisfaction, and drives the entire team for constant improvement. The solution has come a long way in the year and a half we've been a client and we look forward to the continued release of exciting new capabilities. If you only do one event a year, EventSquid should be strongly considered. However, if you have more than 1 event a year with some of the same attendees, there isn't a better solution to support your members. My 4 Star ratings reflect most on the complexity of any event system. EventSquid is about the easiest I've seen to use for large events. The Quality and Functionality Scores reflect that EventSquid is earlier in their development than some of the other leading solutions in this space, but EventSquid has been rapidly closing any gaps and has some exciting capabilities that most of the other solutions lack. Michael and his team at EventSquid have been a true and valued partner to us, which has been invaluable to the events side of our business.

Pros
Member driven with member history and profile capabilties. Ease of use and flexibility.

Cons
Some of the mobile aspects and integration, all of which have improved greatly and have additional improvements and capabilities coming on the roadmap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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