Eventzilla Features List

Eventzilla Reviews

Eventzilla

Online event ticketing, registration and management software

4.28/5 (142 reviews)
1,628

Eventzilla Feature Summary

  • Custom Survey Questions
  • Box Office Management
  • Discount codes
  • Waiting list
  • Approval workflows
  • Mobile Check-in
  • Mobile Friendly Event Websites in Minutes
  • Email invitations
  • Collect money online & offline
  • Multiple payment gateway support
  • Embed tickets widget anywhere
  • Event Calendar
  • QR code on tickets for easy scanning
  • Recurring & ongoing events
  • Clone existing event websites
  • Personalized event pages
  • Display Location map
  • Promote on social media
  • Email notifications
  • On site ticket sales and cash payments
  • Private and invite-only events
  • Order management - Processing & Cancellation
  • Manage contact lists
  • Integration with 3rd party tools
  • Comprehensive reporting
  • Post event surveys
  • Custom domain configuration
  • Attendee name badges
  • Sales reporting
  • Partial payments
  • Multiple payment methods
  • Real-time payment remittances
  • Messageboard and Discussion
  • Barcode scanning
  • Auto-responders and reminders to attendees

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (273 other apps)
Activity Dashboard (131 other apps)
Activity Tracking (94 other apps)
Automatic Notifications (128 other apps)
Automatic Reminders (124 other apps)
CRM Integration (92 other apps)
Calendar Management (120 other apps)
Contact Database (95 other apps)
Custom Fields (99 other apps)
Customer Database (101 other apps)
Customizable Branding (120 other apps)
Customizable Reporting (108 other apps)
Customizable Templates (103 other apps)
Data Import/Export (121 other apps)
Electronic Payments (96 other apps)
Email Integration (118 other apps)
Mobile Integration (96 other apps)
Reporting & Statistics (115 other apps)
Social Media Integration (109 other apps)
Third Party Integration (122 other apps)

Mobile apps

iOS App


12 reviews

See all iOS Apps

Requires iOS 9.1 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Eventzilla Feature Reviews

25 reviewers had the following to say about Eventzilla's features:

Paul Crosby

Robust solution and gives us the features we were missing from other registration vendors.

2017-04-30

Not having to build our own registration system, downloadable reports

Pros

Paying to remove the logo and branding is something to consider for a more professional approach to the registration page.

Cons

It would be an improvement to pay a yearly fee to remove Eventzilla branding and logos from ALL events we schedule.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shad Qudsi

Verified Reviewer

Eventzilla is great

2017-04-29

Pros

I am excited to move to eventzilla payments as well.

Cons

Maybe a bit better integration of the HTML for the event page build out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Missy Hernandez

Been using for the last 8 events I have had and am very pleased.

2017-08-23

Pros

The software is user-friendly both from an admin perspective and from the customer perspective. Payment is fast and accurate.

Cons

I'd like a better interface with social media. I would like to post to my facebook, linked in and twitter with a click or two.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nishant Agrawal

Good

2015-09-15

Pros- Easily transfers all data properly Easy to use UI Good back end Overall good system Customer service-okay Cons- the okay customer service Mobile app sucks does not work Check in should be easier Automated emails to remind to sign up Why incomplete/pending orders Paypal transactions sucked

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jason Schultz

Eventzilla

2016-08-04

Overall, the software works well, but there are some flaws, especially with payment methods offered.

Pros

Ease of tracking total numbers of registrants.

Cons

The payment methods offered were limited, and not customizable. Also, PayPal was the "online payment method", but PayPal has serious issues with anyone trying to use their cell phone to pay (instead of a laptop/pc).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Valdez

Eventzilla Review

2016-08-01

I was a little thrown off when the dashboard changed.

Pros

I like the map feature that comes up automatically.

Cons

No description for Pending Invoices. I got a message saying that I owe $5 but it doesn't give me any details or description as to why.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tania Longworth

Many Thanks Eventszilla !!

2016-06-29

Easy set-up to follow, love the template and preview pages, easy to export names, good stats recorded, prompt customer ticket service.

Pros

Quick and easy, like using link to go to a full blown events info page Like feature that can have ticket order holder and then they individually add the ticket attendee

Cons

Couldn't switch off "View Other Events" button. Didn't wish for one group to see another event, wanted to keep them quite separate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering Eventzilla

Have more text flexibility - "bold" "colour" "alignment control" "return" etc in the info boxes

Source: Capterra
Helpful?   Yes   No
Read more
Tamara Lovegrove

Using Eventzilla was very easy and user friendly. I will definitely use it again in the future.

2017-09-19

Pros

I like that I can see minute to minute sales and that my customers can email me directly if there is a problem.

Cons

There could have been better explanations for set up on social media.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Holly Glowaty

Good for Small Events; Not for Larger Events

2017-04-26

When I needed the features, that prior to the event seemed to set Eventzilla a part, to make managing the larger event easier for me, they seemed to all need trouble shooting and the customer service was hard to find and when I did talk to them it took days to resolve anything. overall it is just ok.

Pros

I could embed a widget on my site, custom registration fields, and tiered ticket sales options

Cons

the badge print feature, refund process, customer service, the code redemption process was clunky, the widget kept a side scroll bar when embedded

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10

Recommendations to others considering Eventzilla

You need to make customer service a priority- we are all in hospitality of some sort if we are running an event, so you have to keep up with us.

Source: Capterra
Helpful?   Yes   No
Read more
Lauren White

Overall, I really like Eventzilla. It has made tracking our attendees much easier.

2017-05-01

Pros

I like the ease of tracking registrants and how it is easy to generate reports and be able to see all the data in one place.

Cons

Some of the functionality could be better. For example, if I'm looking at orders and filter by "Pending Only", then click on an order, when I navigate back to the list of orders, the filter is gone and it's again showing the full list of orders. When trying to look for details about several orders, it takes many extra steps to get back to the same place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathleen Murphy

Eventzilla first time user

2015-11-29

I especially like the 'email attendees' feature and the dashboard.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Paul Crosby

The Good and the Not So Good - Feature Rich and Affordable

2017-08-29

Affordable event management application that was quick to get up and running

Pros

Cost - It's cheaper for events then most other solutions, Ticket Pricing - great with coupons and volume discounts, CheckIn - easy with the mobile phone applications, Check Out and Purchase - straight forward and the event pages are pretty good

Cons

That way the mobile registration app could alert us more quickly about payment status.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Dana Sparks

Fabulous software to publish our monthly Continuing Education calendar for real estate

2017-09-08

Pros

I also like that I may customize an email when someone purchases a ticket & send the attendees a reminder or change about the event.

Cons

I wish that it was automated so when an attendee cancels, the system would automatically go to the wait list & send the next person in line an email to register for an available seat.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Mayra Rubio

Very professional service!!

2018-03-21

Pros

I love that i can customize the event page to fit our branding needs.

Cons

Creating tickets at time can be a bit cumbersome, would like a better automated message that goes out to attendees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ronald MacPherson

We use it to provide event registration for free workshops. Overall it has worked fairly well for us

2017-11-14

It gave us a free and relatively easy way to register workshop attendees for the free library workshops we offer hospital staff, students, and volunteers.

Pros

I like how it can be integrated into your own website. I like that it is free (mostly) if you don't charge for the event.

Cons

I would particularly like to be able to customize the confirmation/reminder e-mails to add the venue room number and change the contact name.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kerri Hummingbird

Great system for promotion and registration of events!

2017-05-04

Pros

I love that there is no delay in getting your money deposited to PayPal. Our organization uses PayPal to process hotel charges which are due AT the event. Other systems don't send you your money until after the event is done. Eventzilla sends you money as people register, enabling my organization to pay its bills on time.

Cons

Too many clicks to get to custom field data for registrations.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Murrel Rhodes

Very practical and useful. Good features and support.

2017-06-30

Pros

Provides good value at low investment of time & money. We have reconsidered Event Brite from time to time, it has better features, but still select EventZilla. Writing our own from scratch is too expensive.

Cons

We have an online membership database that we would like to use to validate attendees but there seems to be no way to embed code to validate member numbers against those entered in the field.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Esser

We have utilized Eventzilla for one paid event to date.

2015-09-21

The attendance list does not give indication that payment had been provided/received via electronic means, and we had to keep 2 separate lists and a merged listing of all orders and payments in order to check people in.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Nash

Very good tool

2018-04-05

Pros

The option where your guest add their own data minimise any error Monitoring minute to Minute sale Easy and flexible event creation

Cons

Not all the interface is friendly Exporting from excel, csv files is almost impossible Can not reformat the emails sent

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Rob Black

The Price was Right

2017-05-01

People could register

Pros

People could register and pay. Not too difficult to set up (a little clunky). The price was right.

Cons

This was a "turn-off" for some people who wanted to know more before paying. 3. Media interface (e.g.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Becky Divinski

Eventzilla has been easy to use and handles registration for my events seamlessly.

2017-08-28

Pros

It is easy to input information and update from previous events (I use copy event a lot because I have similar events running every year.

Cons

I wish it was possible to pick the fields we wanted exported, however, as it currently exists (exporting to a .csv file with additional information) still works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy Allison

We use eventzilla for over 100 events each year. It's easy to set up events and to register!

2017-06-01

Pros

Being able to export name badges, attendee lists, etc is awesome.

Cons

Would like the events on dashboard (past and present events) to be searchable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Got the job done

2017-05-17

Pros

I could send them email with updated information.

Cons

I could not 1. format the email notices, and when they were sent, they were always centered. 2. use the social media option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 501-1000 employees)

Helpful tool for our event

2018-05-11

Pros

Once you figure out interface, it is fairly easy to use Free trial/low price was great incentive before we invested The mobile app is a definite bonus

Cons

Wish it was a little more simplified for our less tech savvy users Wanting to see more content variety Help section could use a bolster

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Cathy Born

Mixed reviews

2017-05-11

Reduces some of my workload but then again it also increases my workload in other areas (tracking/maintaining details)

Pros

(I don't have to take phone calls/emails to register individuals into a spreadsheet and use a different system to collect payment.)

Cons

I have to then follow up with them to collect payment. Very frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more