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Fusion

Web-based booth management and marketplace platform

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Fusion Reviews

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10 reviews

Recommended

JM
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James M.

Events Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vendor management tool is awesome!

Reviewed 4 years ago

I love FAEM and they're continuously launching new tools. What i look for in a partner is their customer service. Their support staff has addressed issues at all hours and on weekends. They mean it when they say they'll do anything for their customers.

Pros

I run multiple events each year and keeping vendors aps organized is always a pain. Not to mention vendors always forget to turn in documents. With FAEM i was able to make the application process electronic, find a few new vendors, bill my vendors online and didn't get any vendors mixed up this year! For an extra $5/booth i was able to manage all my vendor spaces and keep inventory of what was available on a cool map.

Cons

Building the map the first time was a little tedious but once I got the rhythm it was super easy.

Vendor response

Thank you James! Your events are thriving using FAEM and we were so happy to bring this time saving solution to your business! Thanks again!! :)

AM
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Adam M.

Events Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A brilliant, well rounded product with excellent support

Reviewed 3 years ago

Fair and event adds additional services to our product offering, allowing us to attract new customers in the event industry or improve our relationships with existing ones. As mentioned above, the team at Fair and Event is hardworking and dedicated to the success of all clients, so you really couldn't ask for anything else. Strongly recommend their services!

Pros

Unlike some platforms we've used in the past, we really feel like the team at Fair and Event listen to customer feedback and are always striving to add innovative new features to benefit everyone. Support is available within the platform 24/7 via a nice interactive chat widget and the support team is always friendly, polite, and helpful. The vast array of features available really help our clients to excel, whether it be choosing the right vendors for their event or tracking their sales down to the cent - it is clear that the team not only knows how to make great software, but their experience in managing and running events really shines through.

Cons

The initial interface when the product first launched was slightly difficult to use until you knew where to look, but the Fair and Event team fixed this with a new revamped interface making the whole product experience clean and simple to use.

Vendor response

Thank you for the kind words Adam, it's a pleasure working with you and your team!