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Functionality
4.8
/5
10
Total features
39
2 categories
Fast Mirror features
Common features of 360 Degree Feedback software
Functionality
4.8
/5
10
Price starts from
95
/user
One-time payment
Total Features
39
Unique features
Activity Tracking
Employee Self Service
Rater Selection
Self Assessment
Functionality
4.5
/5
8.8K
Price starts from
25
Per month
Total Features
53
Features in Common
22
Unique features
Conditional Logic
API
Collaboration Tools
NPS Survey Structure
Functionality
4.6
/5
685
Price starts from
299
/user
Per year
Total Features
59
Features in Common
25
Unique features
API
Data Analysis Tools
Multi-Channel Distribution
Multi-Channel Data Collection
Eileen A.
Verified reviewer
Health, Wellness and Fitness, 10,001+ employees
Used weekly for 2+ years
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I've used so many 360 systems ranging from SurveyMonkey to big box vendors. Fast Mirror solves all the problems I've had with each of them. It's incredibly flexible and I'm not overpaying as I have in the past with other systems.
Surveys are easy to build. The dashboard tells me everything I need to know about the status of my projects. I can find out in a matter of seconds things that used to take me hours to compile. Auto reminders to complete different tasks in the process. I love that I can create my own custom report layout and you can even customize the group reports. I no longer need to send out that awful rater spreadsheet, Fast Mirror automates the entire rater selection process. It's like I have another team member that helps me with 360 administration.
Nothing I can think of. If there is a feature I'd like to see, I can request it and it will usually be added.
Tracy W.
Human Resources, 1-10 employees
Used monthly for less than 6 months
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The customer service provided was excellent, and support was provided to walk us through the set-up, launch and reporting process.
The system is very customizable so it is nice that there are templates created that give you a starting place. The reporting is set up nicely and the information generated includes Hidden Strengths and Blind Spots in summary format which is nice.
The software is not intuitive, so you need to understand what sections are required to be edited in order for the assessment process to work properly.
Steve T.
Aviation & Aerospace, 1,001-5,000 employees
Used monthly for 1-2 years
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Implementing Fast Mirror was a no-brainer for our team. We needed a 360 tool that we could customize to fit our model that was cost-effective, easy to administer to a large number of employees, and would significantly reduce our administration time.
We were able to generate custom 360 reports in a matter of seconds rather than days. Ability to customize how you present the data allows for individual debrief with the participant as well as group analyses for the leadership team. Customer service is the way it should be: timely and helpful. The platform comes loaded with tons of content including survey questions, interactive development activities, report layouts, communication templates, etc. I also appreciate the consulting expertise the FM team brings, I can always count on them to provide clear and sound guidance.
None that I can think of. We continue to have a great experience.
David M.
Financial Services, 1,001-5,000 employees
Used monthly for 2+ years
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We first starting using Fast Mirror about five years ago as part of our 12-month emerging leader program. We had about 30 participants going through the program. One of the challenges is that we needed a fast, simple tool that our Org Development Team could manage, and a 360 assessment that did not overtax or overburden raters (since many had to complete multiple assessments). Fast Mirror fit the bill. In addition, Fast Mirror allowed us to customize the items and competencies to fit our development program. This helped align the feedback each participant received directly back to the program.
As an Administrator, Fast Mirror is simple to use. The UI is intuitive and after a quick chat with the founder (not an Account Executive) to go over the basics, you are ready to push out your multi-rater assessments. Fast Mirror is fully customizable. I’m not stuck with how one vendor thinks my 360 should be. Instead, I can change the items and rating scales to match the internal client that I am working with. The dashboard feature is a lifesaver. I can easily manage between multiple campaigns at a time.
Honestly, I have no complaints with the software It meets all of my current needs and I know that if they change, Fast Mirror will work with me to include any new features that I may need.
Jennifer M.
Management Consulting, self-employed
Used other for 6-12 months
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I feel confident recommending Fast Mirror to clients.
Fast Mirror provides and quick and easy way to launch 360 assessments to a single person or an entire organization. They have all of the important features the other companies have, at a fraction of the cost. You can use a template 360 or create your own. They have comparative data, and a very robust development library. The time it took from engagement to launch was a couple days and I was able to handle all of the administration myself, if I wanted to. In addition, the customer service exceeds any of the big companies out there, as I had responses and support within a couple hours.
If I could change something, I would make the administrator interface a bit cleaner and simpler. I would also add the ability to do pulse surveys (although I realize that is not necessarily the business they are in).
Joreal M.
Verified reviewer
Computer Software, 1,001-5,000 employees
Used other for 6-12 months
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Reliable, knowledgeable, responsive vendor that helps you maximize your 360 survey experience.
FastMirror is an easy and intuitive 360 survey platform. It's customizable to meet the needs of any audience, and allows you provide targeted development recommendations at no additional cost. Survey administration and reporting was also fairly simple. I was able to communicate invitations and reminders to over 400 people via the platform, which increased the participation rate because I did not have to individually e-mail or follow up with each person.
They've already enhanced the platform to address what I didn't like.
Deanna V.
Financial Services, 11-50 employees
Used other for 2+ years
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Very positive.
The ability to customize the software and the willingness for the organization to cater to our company's needs was great. There isn't another survey service out there that is willing to do so.
I would say the ability to set the time zone would be a feature that could be changed.
James H.
Accounting, 51-200 employees
Used monthly for 6-12 months
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Overall, what stands out the most is the customer service. [SENSITIVE CONTENT HIDDEN] and his team are phenomenal in this area and it sets them apart.
I love how easy and customizable the system is. It seems like Fast mirror collected all of my complaints about 360 systems over the years and fixed each one.
I have no complaints about the software at all