App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

FCI Customer Communication Management Logo

FCI Customer Communication Management

CCM software for enhanced customer experience

see alternatives

(0)

FCI Customer Communication Management Pricing, Features, Reviews and Alternatives

FCI Customer Communication Management FAQs

Q. What type of pricing plans does FCI Customer Communication Management offer?

FCI Customer Communication Management has the following pricing plans:
Pricing model: Subscription

These products have better value for money

See free alternatives

Q. Who are the typical users of FCI Customer Communication Management?

FCI Customer Communication Management has the following typical customers:
Large Enterprises

See alternatives

Q. What languages does FCI Customer Communication Management support?

FCI Customer Communication Management supports the following languages:
English

See alternatives

Q. Does FCI Customer Communication Management offer an API?

Yes, FCI Customer Communication Management has an API available for use.

See alternatives

Q. What other apps does FCI Customer Communication Management integrate with?

FCI Customer Communication Management integrates with the following applications:
WhatsApp, Chatbot

See alternatives

Q. What level of support does FCI Customer Communication Management offer?

FCI Customer Communication Management offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Knowledge Base, Phone Support

See alternatives

FCI Customer Communication Management product overview

What is FCI Customer Communication Management?

FCI Customer Communication Management (CCM) helps businesses deliver a customer experience with interactive personalized communications to fulfill customer expectations. Businesses need an omni-channel communication platform i.e, a CCM software that allows them to deliver real-time dynamic communications.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
Knowledge Base
Phone Support

Training options

Webinars
Live Online
Documentation
Videos

Not sure about FCI Customer Communication Management? Compare it with a popular alternative

FCI Customer Communication Management logo

FCI Customer Communication Management

4.5
(2)

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

10

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

FCI Customer Communication Management pricing information

Value for money

4.5

/5

2

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

FCI Customer Communication Management features

Functionality

4.5

/5

2

Total features

49

8 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
Activity Dashboard
API
Alerts/Notifications
Data Import/Export
Customizable Branding

Functionality contenders

FCI Customer Communication Management users reviews

Overall Rating

4.5

/5

2

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

1

1

0

0

0

Overall rating contenders

LR
AvatarImg

Laura R.

Consumer Services, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great experience

Reviewed 3 years ago
Pros

I like that it was user friendly software

Cons

No changes need to be made. Easy to navigate

ss
AvatarImg

shashank s.

Retail, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Nice CCM Software

Reviewed 4 years ago
Pros

Good Interface Timely Result, good customer response

Cons

CCM Integration takes time Response time

Common FCI Customer Communication Management comparisons

Related categories