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Feedbackstr vs GetFeedback Comparison

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Overview

Feedbackstr empowers companies to simply and directly ask their customers through easy and quick surveys from a phone, tablet,...

GetFeedback is easy-to-use online survey software designed to improve response rates.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

5

4

3

2

1

0

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.8

5

4

3

2

1

32

7

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

The solution is very easy to use, the surveys look great and get great response rates, and it integrates with Salesforce which makes reporting super easy.
I love the platform and how easy and fun is to do the surveys and its an easy way to get a feedback from your customers.
I love the interface for creating surveys - super easy to use and they offer nice templates that make my surveys look very custom.

Cons

Not enoughreviews yet

Cons

Problems with changing creator's account password. Tech support ineffective in solving some basic, continual problems.
If anything, it could be a little cheaper, but I'd really struggle to criticise this software.
Very expensive if you want to have the Salesforce connection. Also I think the customisation of the surveys is a bit poor, there should be an option to edit CCS, HTML, etc.
  • Vendor responds to reviews
  • Last review8 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features15
  • 360 Degree Feedback
  • API
  • Alerts/Notifications
  • CRM
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Design Management
  • Email Alerts
  • Email Management
  • Email Marketing
  • Feedback Management
  • Forms Management
  • Goal Setting / Tracking
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Performance Management
  • Predictive Analytics
  • Purchasing & Receiving
  • Question Branching
  • Question Library
  • Question Piping
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third Party Integrations
  • To-Do List
  • URL Customization
  • Widgets
  • Total features50
  • 360 Degree Feedback
  • API
  • Alerts/Notifications
  • CRM
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Design Management
  • Email Alerts
  • Email Management
  • Email Marketing
  • Feedback Management
  • Forms Management
  • Goal Setting / Tracking
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Performance Management
  • Predictive Analytics
  • Purchasing & Receiving
  • Question Branching
  • Question Library
  • Question Piping
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third Party Integrations
  • To-Do List
  • URL Customization
  • Widgets

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk